Samsung Digimax U-CA 401 User Manual page 70

Before contacting a service center
Symptom
The camera
Camera malfunction
buttons do not
operate
A card error has
occurred while
Incorrect memory card format
the memory card
is in the camera.
Colour of image
is different to the White balance setting is incorrect.
original scene
Images are too
Exposure is excessive.
bright
The play back
display is not
The lens or LCD monitor is smudged or dirty
very clear
Date is not
displayed on the
Date imprint function is set to OFF
LCD monitor in
the PLAY mode
Cable connection is incorrect.
The camera is off.
There are no batteries, the batteries are
When using the
exhausted or the AC adapter is not
PC's explorer,
connected.
the [Removable
The operating system is not Windows
Disk] file does
98, 98SE, 2000, ME, XP/ Mac OS
not show
9.0~10.2. Alternatively the PC does not
support USB.
The USB driver is not installed.
The images Incorrect file name.
don't play back. (Violation of DCF format)
70
Causes Remedy
Remove / re-insert batteries and switch
camera on
Re-format the memory card (p.58 )
Select appropriate White balance.
Reset exposure compensation.
Clean the lens or LCD
Switch the Date imprint function ON.
Check the connection.
Turn the camera on.
Insert new batteries or check the
adapter connection.
Install Windows 98, 98SE, 2000, ME,
XP/ Mac OS 9.0~10.2 to PC that
supports USB.
Install a [USB Storage Driver].
Do not change the image file name.