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Cisco VOIP Phone
Quick Reference Guide
Place a Call
Use any of the following approaches to place a call:
•
Lift the handset and enter a number
•
Press an (unlit) Session button
•
Press the New Call
soft key
•
Press the (unlit) Headset
button
End a Call
To end a call, use one of the following options:
•
Replace the handset
•
Press the Release
button
•
Press the End Call
soft key
•
Press the (lit) Headset
Answer a Call
Use any of the following approaches to answer a call:
•
Lift the handset
•
Press the flashing amber Session button
•
Press the Answer
soft key
•
Press the (unlit) Headset
button
Forward All Calls
To forward all calls:
1.
Press the Forward All
2.
Enter a phone number or press the Messages
forward to voicemail).
3.
Look for the Forward All
4.
Cancel forwarding by pressing the Forward Off
Additional Help Resources
CU-Boulder Voicemail Information:
Voice Mailbox Instructions and Shortcuts:
Telecommunications Liason Lookup:
Cisco Phone video tutorial:
http://www.cisco.com/c/dam/assets/swa/flash/ip_phone_88xx/index.html
on the right side
button or Speakerphone
button or Speakerphone
on the right side
button or Speakerphone
softkey.
button (to
icon to verify call forwarding.
softkey.
www.colorado.edu/oit/voicemail
www.colorado.edu/oit/services/voice-communications/voice-mail/shortcuts-keys-cisco
www.colorado.edu/oit/support-training/telecommunication-liaison-lookup
Set up a Conference Call
1.
From an active call (not on hold) press the Conference
button – the active party is placed on hold.
2.
Call the second party
3.
When the second party answers, press the Conference
button again to join all parties
4.
Repeat these steps if you wish to add more people to the
conference call
Transfer a Call
1.
From an active call (not on hold), press the Transfer
button
2.
Call the transfer recipient
3.
Press the Transfer
button or the Transfer soft key
(before or after the party answers). The transfer is complete.
Confirmation displays on your phone screen.
Voicemail
New message indicators:
•
A solid red light on your handset.
•
A voicemail icon next to the line label and session button
(may include message count)
Listen to voice messages:
1.
Press the Messages
on-campus)
2.
Enter your PIN number and press the # key.
•
Press 1 to hear NEW messages
•
Press 2 to SEND a message
•
Press 3 to REVIEW old messages
*Note: If you have not yet set your Greeting and PIN, visit
Setting Your Greeting and Pin tutorial
(https://www.colorado.edu/oit/node/15053).
Office of Information Technology
UNIVERSITY OF COLORADO BOULDER
button or call
303-735-6245 (5-MAIL
OIT's
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