Warranty - Sealy Ease Owner's Manual

warranty information
EASE ® Adjustable Base:
SEALY MATTRESS MANUFACTURING COMPANY, LLC. OR TEMPUR-PEDIC NORTH AMERICA, LLC ("TEMPUR SEALY
SEALY'S OPTION, REPLACE OR REPAIR PURCHASER'S EASE
LIMITATIONS DESCRIBED IN THIS WARRANTY.
TEMPUR SEALY ® UNDERTAKES NO RESPONSIBILITY FOR THE QUALITY OF THE GOODS EXCEPT AS OTHERWISE PROVIDED IN THIS WARRANTY. THERE ARE NO
WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION ON THE FACE THEREOF.
THIS WARRANTY APPLIES ONLY TO EASE
YEARS 1 THROUGH 3: FULL COVERAGE OF PARTS AND LABOR
EASE ® is warranted against defects in the workmanship or materials for a period of three (3) years
from the warranty commencement date. During these first three years of the warranty, the entire
product is so covered, including factory supplied electronics, electrical components, drive motors
and power supply components. Upon notice during the first through third year from the warranty
commencement date, Tempur Sealy
order to replace any such defective part. In addition, Tempur Sealy
and transportation costs associated with the repair or replacement of any parts which Tempur
Sealy ® determines to be defective. This three (3) year warranty shall not apply if the purchaser does
not return any and all defective parts to Tempur Sealy
such replacement parts furnished. Return of the frame, however, should it need to be replaced, is
not required.
In no instance will this warranty cover any damage attributable to misuse or to normal wear and
tear or to excessive weight placed upon the product. Nor will this warranty cover any purchaser
other than the original purchaser nor will it cover product purchased from an unauthorized third
party. If you are not the original purchaser of this product, you take "as is" and "with all faults." If
you did not purchase this EASE ® we will require proof of purchase from you demonstrating that you
are the original purchaser and are eligible to make a valid claim under this Warranty.
YEARS 4 THOUGH 5: FULL COVERAGE OF PARTS ONLY
Upon notice during the years four (4) and five (5) from the warranty commencement date, Tempur
Sealy ® will offer replacement parts for any defective parts to the purchaser. Factory supplied
electronics, electrical components, drive motors and power supply components are included. This
two (2) year Warranty shall not apply if purchaser does not return any and all defective parts to
Tempur Sealy ® within 15 days of purchaser's receipt of replacement part. Purchaser shall bear all
service, transportation, labor and shipping costs related to the delivery and/or replacement of the
defective part.
FRAME ONLY - YEARS 1 THROUGH 25 WARRANTY
Notwithstanding the above, Tempur Sealy
in this product. Specifically, Tempur Sealy
workmanship or the materials used in the frame itself shall be covered. In the event of a frame
defect, full product replacement will be offered. For purposes of this 25 Year Warranty, the frame
consists of the metal structure of the base and specifically excludes its cover, its side rails, decking
18
® MODEL IF IT IS DEFECTIVE DUE TO FAULTY WORKSMANSHIP OR MATERIALS, SUBJECT TO THE
® MODEL. THIS MODEL MAY BE IDENTIFIED BY REFERENCE TO THE SERIAL NUMBER ON THE PRODUCT.
® will send replacement parts to the purchaser, at no cost, in
® will pay all authorized labor
® within 15 days of purchaser's receipt of
extends a 25 Year Warranty on the frame itself used
®
® warrants that for a full 25 years, any defect in the
® ") WARRANTS THAT IT WILL, AT TEMPUR
and legs, actuator lift motors, control box, remote controls, power supply, and any power supply
cords.
ADDITIONAL TERMS AND CONDITIONS
In no instance will this warranty cover any damage attributable to misuse or to normal wear and
tear or to excessive weight placed upon the product. Nor will this warranty cover any purchaser
other than the original purchaser nor will it cover product purchased from an unauthorized third
party. If you are not the original purchaser of this product, you take "as is" and "with all faults." If
you did not purchase this EASE ® directly from Tempur Sealy
from you demonstrating that you are the original purchaser and eligible to make a valid claim
under this Warranty.
This Warranty does not include coverage for damage caused by the purchasers or by other users
if the product has been used in a manner inconsistent with the operation and maintenance
procedures outlined in the Complete Reference Guide, this Warranty, or any other applicable
document published or approved by Tempur Sealy
has been repaired or modified by the purchaser or by an unauthorized third party or if the product
has been damaged in transit. This Warranty does not apply to damage to mattresses, fabric,
cables, electrical cords or items supplied by Resellers, as defined below. Contact the Reseller or
other appropriate party for warranty information on these items. Nor does this Warranty apply to
any unnecessary service calls, including costs for in home service calls solely for the purpose of
educating the consumer about the unit or finding an unsatisfactory power connection. In addition,
if the recommended weight restrictions are not followed (Twin, Twin Long, Double, Queen, King, CA
King and Split/Dual CA King bases - up to 650 lbs. each) this Warranty is void.
Replacement parts may be new or reconditioned at Tempur Sealy
Except for the 25 Year Warranty provided for the frame of this product, there is no warranty at all
after five years, dating from commencement of this Limited Warranty.
ADDITIONAL LIMITATIONS ON WARRANTY COVERAGE
In the event a warranty claim is filed and a warranty replacement is deemed necessary, purchaser
will be required to surrender the original product, including any components, to Tempur Sealy
at the time of the replacement. Return of the frame, however, should it need to be replaced, is not
required.
Repairs to or replacement of the EASE ® model or its components under the terms of this Limited
® we will require proof of purchase
® . Nor does it include coverage if the product
® 's discretion.
®