CalderaSpas UTOPIA CANTABRIA Owner's Manual

CalderaSpas UTOPIA CANTABRIA Owner's Manual

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UTOPIA
SERIES
®
2 0 1 8
O W N E R ' S
M A N U A L
·
5 0 H z

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Table of Contents
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Summary of Contents for CalderaSpas UTOPIA CANTABRIA

  • Page 1 UTOPIA SERIES ® 2 0 1 8 O W N E R ’ S M A N U A L · 5 0 H z...
  • Page 2 WELCOME WATKINS WELLNESS congratulates you on your decision to enjoy the finest spa available. Welcome to the growing family of Caldera ® spa owners. OWNER’S MANUAL This Owner’s Manual will acquaint you with the operation and general maintenance of your new spa. We suggest that you take some time to carefully review all sections.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS SAFETY INFORMATION GENEVA................21 NIAGARA ................22 IMPORTANT SAFETY INSTRUCTIONS ......1 TAHITIAN ................23 IMPORTANT SPA INSTRUCTIONS ............3 FLORENCE .................24 GETTING STARTED PROVENCE .................25 MAIN SPA FEATURES ............4 SPA CARE AND MAINTENANCE HYDRO JETS ................ 5 FILTER MAINTENANCE ............26 DIVERTER VALVES .............
  • Page 4: Safety Information

    Safety Information • Do not operate the main audio/video button controls on any external media devices such as a CD or DVD player while inside in the spa. Operation of integrated audio/video equipment through the spa IMPORTANT SAFETY control panel or wireless remote is permitted and acceptable. •...
  • Page 5 IMPORTANT: Turn on the jet pump for a least ten minutes after adding DON'T: ANY spa water chemicals into the filter compartment. • Use the spa with the equipment compartment door removed. Clean the filter cartridges monthly to remove debris and mineral buildup •...
  • Page 6: Important Spa Instructions

    IMPORTANT SPA SHELL Your CALDERA spa has an acrylic shell. Stains and dirt generally will SPA INSTRUCTIONS not adhere to your spa’s surface. A soft rag should easily remove most dirt. Most household chemicals are harmful to your spa’s shell (see The following contains important spa information, and we strongly below for detailed information on cleaning agents).
  • Page 7: Getting Started

    Getting Started MAIN SPA FEATURES 1 ) The Main control panel provides a quick visual check of the spa’s status and allows the user to set different functions of the spa. 2) The Auxiliary control panel allows the user to activate the jets, air jets and lights across from the main control panel.
  • Page 8: Hydro Jets

    HYDRO JETS VERSASSAGE Jets - These jets may be adjusted to provide either a stationary, direct stream or, by positioning the nozzle to one side or the ADAPTAFLO Jets - These jets allow you to redirect the jet stream by other, a rotating jet stream.
  • Page 9: Acquarella Waterfall Valve

    ACQUARELLA WATERFALL VALVE • Know which water treatment system you will be using and make sure Your spa is equipped with the ACQUARELLA you have necessary chemicals available. Read all of the instructions waterfall feature. It is activated by turning on Jet that come with the system.
  • Page 10 IMPORTANT: WATKINS WELLNESS does not recommend that 6. SUPERCHLORINATE THE SPA WATER by adding 1½ teaspoons of MONARCH chlorine (sodium dichlor) per 950 liters (250 gallons) the spa be filled with “softened” water, as this may damage the spa’s of spa water, then activate the Clean cycle. equipment.
  • Page 11: Water Quality And Maintenance

    Water Quality and CHEMICAL SAFETY When using chemicals, read the labels carefully and follow directions Maintenance precisely. Though chemicals protect you and your spa when used correctly, they can be hazardous in concentrated form. Always observe BASIC INFORMATION the following guidelines: •...
  • Page 12: Fundamentals Of Water Maintenance

    FUNDAMENTALS OF for spa users. A low pH dissipates sanitizer, causes corrosion, and irritates spa users. A high pH level will neutralize sanitizer, promote WATER MAINTENANCE scaling and cloud water. The recommended pH reading is between 7.2 - 7.8. To lower the pH level, use MONARCH pH/Alkalinity •...
  • Page 13: Frog Water Care System

    FROG WATER CARE SYSTEM To replace FROG cartridges, follow these steps: Turn off power to the spa. The FROG Water Care system is comprised of the following two Unscrew FROG cap on top edge of spa. products: Turn handle counter-clockwise. Lift cartridge holder up and out of spa.
  • Page 14 PERFORMING SUPER CHLORINATION/ IMPORTANT: There are several forms of stabilized chlorine available for use in spas and swimming pools. It is extremely important to choose NON-CHLORINE SHOCK TREATMENT one specifically designed for spas. Use of an incorrect product such as tri-chlor which has a very low pH (2.6) and dissolves too quickly in A weekly or monthly super chlorination (1.5 tsp dichlor/950 liters) or hot water, results in extremely high levels of chlorine that WILL cause shock (4tbs mps/950 liters) may be required of your chosen sanitation...
  • Page 15: Vacation Water Care Instructions

    VACATION WATER CARE Foam Inhibitors INSTRUCTIONS Spa water requires changing due to the buildup of soap in the water. Typically, soap will cause the spa water to foam when the jets are used. If you plan to be away from home, follow these instructions to ensure Soap is introduced into the spa water from two sources: users’...
  • Page 16: Glossary

    GLOSSARY Scale: Rough calcium-bearing deposits that can coat spa surfaces, heaters, plumbing lines, and clog filters. Generally, scaling is caused by The following chemical terms are used in this Water Quality and mineral content combined with high pH. Additionally, scale forms more Maintenance section.
  • Page 17: Operating Instructions

    Operating Instructions Home Screen Functions: Press this icon to turn jets on high and all lights on blue if both MAIN CONTROL PANEL Power are currently off, or will turn all The main control panel features a full color LCD touchscreen that jets, lights, and music off if those 38.0 38.0...
  • Page 18: Temperature Control

    38.0 TEMPERATURE CONTROL SETTINGS SCREENS Press on Home screen to display first Settings Screen. 38.0 Press the actual temperature on Home screen to display Set Temperature screen. The first Settings screen allows you SETTINGS to turn Temperature Lock, Spa Lock, TEMPERATURE LOCK The set temperature range is from Lights Timer and Summer Timer On...
  • Page 19: Jets Control Screen

    • Both heater and circulation pump will remain off for eight hours. Press to start the conversion process. The conversion is The circulation pump and heater will automatically shut down finished once the Home screen reappears. for the same eight hours every day until the Summer Timer is Press to return to second Settings screen if check mark icon deactivated.
  • Page 20: Lights Control Screen

    LIGHTS CONTROL SCREEN Press on the new desired Music 38.0 MUSIC source. 38.0 SELECT MUSIC SOURCE: SONG: FLY ME TO THE MOON Press on the Home screen to access the primary Lights screen. ARTIST: FRANK SINATRA NOTE: If lights are off when LIGHTS pressed on the Home screen, all BLUETOOTH...
  • Page 21: Auxiliary Panel

    AUXILIARY PANEL LIGHT BUTTON The “LIGHT” button activates the SPAGLO multi-zone lighting system AUXILIARY CONTROL PANEL BUTTONS and controls the intensity of the light. Pressing the “LIGHT” button operates the light as follows: The auxiliary control panel, conveniently located opposite the main control panel allows the user to activate the jets and lights.
  • Page 22 SEQUENCES BUTTON To scroll through the jet sequences, keep pressing the Sequences button The Sequences button controls the jet massage pattern. within 5 seconds. To select a jet sequence, scroll through until you have The ULTRAMASSEUSE system is pre-programmed with six found the one you want, and then release the Sequences button.
  • Page 23: Cantabria

    Jet Menu CANTABRIA JET SYSTEM MENU JET PUMP 1 - JET SYSTEM 1 JET PUMP 1 - JET SYSTEM 2 2 Euro-Directional jets 10 Euro-Directional jets 2 Directional Neck jets 4 Euro-Directional jets 3 VERSASSAGE jets 1 ACQUARELLA Waterfall 16 Euro-Directional jets 1 ACQUARELLA Waterfall 2 EURO-PULSE jets JET PUMP 2 - JET SYSTEM 2...
  • Page 24: Geneva

    GENEVA JET SYSTEM MENU JET PUMP 1 – JET JET PUMP 1 – JET SYSTEM 2 SYSTEM 2 Located in ECSTASEAT 2 ADAPTASSAGE jets 2 ADAPTASSAGE jets Located in LumbarSsage ™ seat 1 ADAPTAFLO jet 8 Euro Directional jets JET PUMP 1 – JET SYSTEM 1 1 EUPHORIA jet 2 ORBISSAGE jets 2 Directional Neck jets...
  • Page 25: Niagara

    NIAGARA JET SYSTEM MENU JET PUMP 1 – JET SYSTEM 1 JET PUMP 1 – JET SYSTEM 2 2 VERSASSAGE jets Located in ECSTASEAT 4 Euro Directional jets 2 Directional Neck jets 1 EUPHORIA jet 14 Euro Directional jets 2 EURO-PULSE jets JET PUMP 2 –...
  • Page 26: Tahitian

    TAHITIAN JET SYSTEM MENU JET PUMP 1 – JET JET PUMP 1 – JET SYSTEM 2 SYSTEM 2 2 Euro Directional jets 2 Euro Directional jets 1 ADAPTAFLO jet 1 ADAPTAFLO jet Located in LUMBARSSAGE seat 1 ADAPTAFLO jet 2 VERSASSAGE jets 1 EUPHORIA jet JET PUMP 1 –...
  • Page 27: Florence

    FLORENCE JET SYSTEM MENU JET PUMP 1 – JET SYSTEM 2 JET PUMP 1 – JET SYSTEM 1 1 EUPHORIA jet Located in LUMBARSSAGE seat 2 ADAPTASSAGE jets 2 Euro Directional jets Located in ECSTASEAT 2 ORBISSAGE jets 2 VERSASSAGE jets 2 VERSASSAGE jets 4 Euro Directional jets 2 Euro Directional jets...
  • Page 28: Provence

    PROVENCE JET SYSTEM MENU JET PUMP 1 – JET SYSTEM Located in ULTRAMASSAGE lounge: 2 Directional Neck jets 12 Euro Directional jets 2 ORBISSAGE jets 2 VERSASSAGE jets JET PUMP 2 – JET SYSTEM 1 JET PUMP 2 – JET SYSTEM 2 Located in ECSTASEAT lounge: Located in ECSTASEAT lounge 22 Euro Directional jets...
  • Page 29: Spa Care And Maintenance

    Spa Care and Maintenance Always clean the filter using a filter degreaser to remove mineral and oil build-up. Simply soak the filter in the degreaser (according to the package directions), then place the filter on a clean surface and spray until clean Your CALDERA spa is manufactured from the highest quality, most using a garden hose.
  • Page 30: Draining Your Spa

    DRAINING YOUR SPA Use only Propylene Glycol as your anti-freeze (available at most RV or marine supply stores). This is non-toxic. Turn off all GFCI breakers in sub-panel, or main electrical panel. DANGER: Never use an automobile anti-freeze (Ethylene Glycol) since it is toxic! Locate the main drain valve (bottom front) for the spa.
  • Page 31: Care Of The Spa Pillows

    As part of this process, superchlorinate the spa water by adding chemicals is not covered under the warranty. Always rinse off any three teaspoons of chlorine (sodium dichlor) per 250 gallons of spa spa shell cleaning agent with fresh water. water into the filter compartment.
  • Page 32: Electrical Requirements

    Electrical Requirements same time. Without the additional 16 amp breaker, the heater will NOT operate while the jets in the lounge (jet pump 3) are on. IMPORTANT: Fill the spa with water before turning on the power. • Mount the subpanel according to local codes, but not closer than 1.5 meters (5 feet) away.
  • Page 33 IMPORTANT: If you ever need to move or relocate your CALDERA spa, it is essential that you understand and apply these installation requirements. Your CALDERA spa has been carefully engineered to provide maximum safety against electric shock. Remember, connecting the spa to an improperly wired circuit will negate many of its safety features.
  • Page 34: Installation Instructions

    Installation Instructions lung damage in certain people suffering from a compromised immune system or respiratory infection. If you or other bathers are affected by this condition, please seek medical attention as soon as OUTDOOR AND PATIO possible. INSTALLATION DELIVERY ACCESS No matter where you put your new spa, it’s important that it has a NOTE: It may be necessary to allow for additional over-head clearance if the solid foundation to support it.
  • Page 35: Spa Leveling Preparation

    SPA LEVELING PREPARATION INSTALLATION NOTES: Concrete sloped at 1.5 cm per 3 m is preferred so that rain water and If you are purchasing a deck package or a gazebo with your spa, a solid water spillover will run off and not puddle underneath the spa (water foundation becomes mandatory.
  • Page 36 Cantabria CANTABRIA Dimensions NOTE: All dimensions are approximate; measure your spa before making critical design or pathway decisions. Cabinet 108.0” (274 cm) 32.5” 38” (Front View) 61.5” (156 cm) (83 cm) (97 cm) Door Opening Electrical Cut-Out (both sides) 4" (10 cm) up from 93.375”...
  • Page 37 GENEVA & NIAGARA Dimensions Niagara & Geneva NOTE: All dimensions are approximate; measure your spa before making critical design or pathway decisions. Cabinet 89” (226 cm) 32.5” 38” 44.25” (112 cm) (83 cm) (97 cm) (Front View) Door Opening Electrical Cut-Out 75”...
  • Page 38 TAHITIAN & FLORENCE TAHITIAN Dimensions NOTE: All dimensions are approximate; measure your spa before making critical design or pathway decisions. Cabinet 84.0” (213 cm) 31” 36” (Front View) 37.875” (96 cm) (79 cm) (91 cm) Door Opening Electrical Cut-Out (both sides) 4"...
  • Page 39 PROVENCE Dimensions PROVENCE NOTE: All dimensions are approximate; measure your spa before making critical design or pathway decisions. Cabinet 84.0” (213 cm) 31” 35” (Front View) 37.875” (96 cm) (79 cm) (89 cm) Door Opening Electrical Cut-Out (both sides) 4" (10 cm) up from 69.5”...
  • Page 40: Service Information

    Service Information If the spa is not heating, the red and green lights are blinking, but the pump and light are operating, then the pressure switch may be open. Opening of the pressure switch is normally a result of one or a GENERAL INFORMATION combination of these problems: A clogged filter cartridge...
  • Page 41: Acts Invalidating Warranty

    • If the pump is shutting down due to excessive heat, make sure the *Operation of the spa does not mean “use” of the spa! WATKINS equipment compartment has adequate ventilation. The air gap at the WELLNESS does not recommend using the spa if the water bottom must not be blocked.
  • Page 42 GENERAL OPERATION TROUBLESHOOTING GUIDE Problem Probable causes Solutions Entire spa is inoperative • Power failure • Check power source • GFCI tripped • Reset GFCI; call for service if it will not reset • Heater high-limit thermostat tripped • Disconnect power for at least thirty seconds to reset heater high limit. If it will not reset, check for clogged filters.
  • Page 43: Door Panel Removal

    DOOR PANEL REMOVAL Main Control Panel The illustrations are to be used as a reference only (your spa may look different). Locate the two buttons below the front panel on the same side as the Main Control Panel Push up and hold one of the buttons using an Allen Safety Lock Safety Lock...
  • Page 44 UTOPIA SPECIFICATIONS This manual contains installation, operating, maintenance, and service information for the following CALDERA spas 230 volt, 16 and 25 amp 231 cm 2,325 3,560 680 kg/ CANTABRIA 97 cm 10 m² 3,000 595 kg Single phase GFCI liters m²...

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