Fax Problems (Optional) - Samsung CLX-8540ND Series User Manual

Condition
Message appears • There may be a copying or printing job in
on your computer
progress. Try your job again when that job is
screen:
finished, try your job again.
• The selected port is currently being used.
• "Device can't be
Restart your computer and try again.
set to the H/W
• The printer cable may be improperly
mode you want."
connected or the power may be off.
• "Port is being
• The scanner driver is not installed or the
used by another
operating environment is not set up properly.
program."
• Ensure that the machine is properly
• "Port is
connected and the power is on, then restart
Disabled."
your computer.
• "Scanner is busy
• The USB cable may be improperly connected
receiving or
or the power may be off.
printing data.
When the
current job is
completed, try
again."
• "Invalid handle."
• "Scanning has
failed."
Samsung Scan Manager Problem
Condition
Check your system requirements. Samsung
Samsung Scan
Scan Manager works in Window and
Manager does not
Macintosh (Page 2.2.)
work.
Fax problems (optional)
Condition
The machine is not • Unplug the power cord and plug it in again.
working, there is no
• Ensure that there is power being supplied to
display and the
the electrical outlet.
buttons are not
working.
No dial tone • Check that the phone line is properly
sounds. connected.
• Check that the phone socket on the wall is
working by plugging in another phone.
The numbers Make sure that the numbers are stored in
stored in memory memory correctly. Print a Fax Phone Book.
do not dial (Page 6.8)
correctly.
Suggested solutions
Suggested solutions
Suggested solutions
Condition
The original does • Make sure that the paper is not wrinkled and
not feed into the
machine.
• Make sure that the DADF is firmly closed.
• The DADF rubber pad may need to be
Faxes are not • The receiving mode should be set to Fax.
received
• Make sure that there is paper in the tray.
automatically.
• Check to see if the display shows any error
The machine does • Make sure that the original is loaded in the
not send.
• Check the fax machine you are sending to,
The incoming fax • The fax machine sending you the fax may be
has blank spaces
or is of poor quality.
• A noisy phone line can cause line errors.
• Check your machine by making a copy.
• The toner cartridge may have reached its
Stretched words The fax machine sending the fax had a
appear on an temporary document jam.
incoming fax.
There are lines on Check your scan unit for marks and clean it.
the originals you (Page 13.2)
sent.
The machine dials The other fax machine may be turned off, out
a number, but the of paper, or cannot answer incoming calls.
connection with the Speak with the other machine operator and ask
other fax machine her/him to solve out the problem.
fails.
Faxes do not store There may not be enough memory space to
in memory. store the fax. If the display shows the low
memory message, delete any faxes you no
longer need from the memory and then try to
store the fax again. Please call for service.
Blank areas You may have chosen the wrong paper
appear at the settings in the user option setting. For details
bottom of each about paper settings. (Page 4.9)
page or on other
pages, with a small
strip of text at the
top.
14.20
<Troubleshooting>
Suggested solutions
you are inserting it in correctly. Check that
the original is the right size, not too thick or
thin.
replaced. Contact a service representative.
message. If it does, clear the problem.
DADF or on the scanner glass.
to see if it can receive your fax.
faulty.
estimated cartridge life. Replace the toner
cartridge, referring to page 13.4.