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ATEN CM1164A User Manual

ATEN CM1164A User Manual

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  • Page 1 4-port USB DVI Multi-view KVMP Switch CM1164A User Manual www.aten.com...
  • Page 2 CM1164A User Manual Preface EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 3: User Information

    81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988 or 1-949-428-1111 User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.

  • Page 4: Package Contents

    © Copyright 2018 ATEN® International Co., Ltd. F/W Version: v1.0.097 Manual Date: 2018-07-10 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

  • Page 5: Table Of Contents

    CM1164A User Manual Contents Preface EMC Information ..........ii User Information .
  • Page 6 CM1164A User Manual Hotkey Switching ........24 Remote Switching .
  • Page 7 ........91...
  • Page 8 CM1164A User Manual Display Mode Reference ........105 Fn Key Reference .

  • Page 9: About This Manual

    CM1164A’s On-Screen Display (OSD), and how to work with it. Chapter 6, RS-232 Commands, provides details on the functions and RS-232 commands that you can use to control the CM1164A using a serial controller. Chapter 7, Maintenance, provides step-by-step information on firmware upgrades, restoring the device default, and how to safely restart your CM1164A.

  • Page 10: Conventions

    For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...

  • Page 11: Introduction

    A Daisy Chain Control (DCC) port allows the user to connect and control up to four CM1164A units via a single set of keyboard and mouse. This enables the use of only one keyboard/mouse over several computers by switching the console keyboard and mouse focus to the monitor of each secondary CM1164A station.
  • Page 12 CM1164A User Manual can control and monitor up to 16 computers (4 additional CM1164A units) using a single console. Setup is fast and easy; simply plug cables into their appropriate ports. There is no software to configure, no installation routines, and no incompatibility problems.

  • Page 13: Features

    OSD, IR Remote Easily resize and/or reposition any PiP or PbP to suit users’ viewing needs DCC (Daisy Chain Control) – Controls up to 3 additional CM1164A units from a single console Cascade up to 2 levels – Controls up to 16 computers (with up to 4 x 4 Multi-view mode) Boundless Switching –...

  • Page 14: Requirements

    CM1164A User Manual Requirements Console A DVI-D Single Link display capable of the highest possible resolution A USB mouse A USB keyboard Microphone and speakers (optional) Computers The following must be available on each computer: A DVI port Note: The quality of the display is affected by the quality of the display card.

  • Page 15: Operating Systems

    CentOS 7, Ubuntu 16.04 SuSE OpenSuSE 13.2 UNIX Novell Netware 10.12 Optional Equipment An IR extension cable is available for the CM1164A but is sold separately. To purchase the IR extension cable, contact your ATEN dealer and refer to part # 2XRT-0003G.

  • Page 16: Components

    CM1164A User Manual Components Front View Component Description KVM Status Panel This panel contains LED icons that light to indicate mode and port status. The Mode and Port Selection Pushbuttons each have three corresponding LED icons that represent audio, KVM, and USB Link status. See Display Modes, page 27, for full details.
  • Page 17 Chapter 1. Introduction Component Description Direction / Use these buttons to: Function buttons Switch between different preset configurations (Fn1 to Fn4). For details about Function modes, see Preset Configuration, page 37. Cycle through the OSD menu/selection. See IR Remote Control, page 9 for details. Console Audio Your speakers and microphone plug in here.

  • Page 18: Rear View

    DCC port to pass keyboard and mouse signals. You can daisy chain up to four CM1164A units. (DCC port) If the CM1164A is set up as a single station, you can control the CM1164A by sending serial commands through the DCC In port. For details, see Chapter 6, RS-232 Operation.

  • Page 19: Ir Remote Control

    Chapter 1. Introduction IR Remote Control Component Description OSD button Press this to turn on/turn off the OSD menu. When the OSD menu is enabled, press the OSD button to go back to the previous menu/submenu. Fn1 / Fn2 / Fn3 / Use these buttons to switch between Function modes (Fn1 Fn4 Buttons and to Fn4), and to cycle through the OSD menu/selection.
  • Page 20 CM1164A unit. Station Selection If the CM1164A is daisy chained to one or several units (up Buttons to 4), press the button corresponding to the CM1164A device that you want to configure or operate.

  • Page 21: Hardware Setup

    Keyboard Power On function. Rack Mounting For convenience and flexibility, the CM1164A can be mounted on system racks. To rack mount a unit, do the following: 1. Remove the screws attached to the unit as shown in the diagram below:...
  • Page 22 CM1164A User Manual 2. Using the screws provided in the Mounting Kit (not included with this package), screw the mounting bracket into the side of the unit as show in the diagram below: Phillips hex head Phillips hex head M3x6 M3x6 3.

  • Page 23: Grounding

    Note: The grounding wire is not included in the package. Please contact your dealer for the appropriate cable. 1. Use a grounding wire to ground the CM1164A by connecting one end of the wire to the grounding terminal, and the other end of the wire to a suitable grounded object.

  • Page 24: Installation

    CM1164A User Manual Installation You can install the CM1164A as a single station, daisy chain up to 4 CM1164A units, or cascade up to 4 additional CM1164A units to a primary CM1164A. Single Station Installation To set up a single CM1164A unit, refer to the installation diagram on page 15...

  • Page 25: Single Station Installation Diagram

    Chapter 2. Hardware Setup Single Station Installation Diagram D V I...

  • Page 26: Daisy Chaining

    To set up a daisy chain installation, make sure that the power to all devices has been turned off, and do the following: 1. Use an RJ-45 cable to connect the DCC Out port of the primary CM1164A to the DCC In port of the secondary CM1164A unit(s) (first station out to second station in, second station out to third station in, etc.).

  • Page 27: Daisy Chain Installation Diagram

    Chapter 2. Hardware Setup Daisy Chain Installation Diagram D V I Primary unit D V I Secondary unit D V I Secondary unit D V I Secondary unit...

  • Page 28: Cascading

    To set up a cascade installation, make sure that the power to all devices has been turned off, and then do the following: 1. Connect the console ports of a secondary CM1164A to any of the DVI KVM Ports on the primary CM1164A using the provided KVM cables.

  • Page 29: Cascade Installation Diagram

    Chapter 2. Hardware Setup Cascade Installation Diagram (4X4 multi-view) CM1164A Primary Unit Secondary Unit Secondary Unit Secondary Unit Secondary Unit Video / Keyboard / Mouse Audio Cat 5e Cable...
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  • Page 31: Basic Operation

    CM1164A. Identifying the Source Device You can identify each source connected to the CM1164A by the port ID number and the device name at the top-left corner in the screen. In the following example, the port ID number for this computer is 1, and its device name is PC 1.

  • Page 32: Switching

    CM1164A User Manual Switching When you switch to a computer, you switch to its three sources: KVM (keyboard, video, mouse), Audio, and USB. You can also switch to these three sources independently, on different computers. This allows you to work on one computer (KVM), access the audio on another (Audio), and connect to peripheral devices on a third (USB).
  • Page 33 Chapter 3. Basic Operation LED Display The front panel has three LEDs that represent the KVM, Audio and USB source. The LEDs light green or orange depending on which source is being accessed on what computer, as explained in the table. Indication Icon Lights BRIGHT ORANGE to indicate KVM is selected.

  • Page 34: Hotkey Switching

    For more hotkeys, see Hotkey Operation, page 39. Remote Switching You can switch to a computer with the remote control. Point the remote at the CM1164A and press the Port Selection button of the computer you want to access.

  • Page 35: Osd Switching

    OSD Switching You can switch to a computer using the OSD (On-screen Display) menu. The OSD is the CM1164A’s software that allows you to configure the CM1164A. Use the mouse or keyboard (arrow keys) to move through the OSD. To switch computers with the OSD, do the following:...
  • Page 36 CM1164A User Manual 2. From the Quick Access Toolbar, click to activate the editor mode. This screen appears. 3. Click the port number at the top-left corner to open drop-down list, and then select a computer: 1, 2, 3, or 4. The display is immediately switched to the selected computer.

  • Page 37: Display Modes

    Chapter 3. Basic Operation Display Modes The CM1164A has various display modes so that you can view multiple computers at one time on the same screen using different layout. In the sections that follow a table is provided with the methods for switching display modes.

  • Page 38: Quad View

    CM1164A User Manual Quad View A quad view displays four computers on the monitor in equal sized windows. Method Action Description Front Panel Press Select to cycle through display modes. IR Remote Press the Quad button. Control Quick Access Move mouse to top center of the OSD and Toolbar select from the Quick Access Toolbar.

  • Page 39: Picture In Picture - Dual

    Chapter 3. Basic Operation Picture in Picture - Dual A dual PiP view shows 2 computers on the monitor with one as the main display, and the other overlapping the main display in an inset window. Method Action Description Front Panel Press Select to cycle through display modes.

  • Page 40: Picture In Picture - Triple

    CM1164A User Manual Picture in Picture - Triple A triple PiP view has 3 computers on the monitor with one computer as the main display and the other two overlapping the main display in inset windows. Method Action Description Front Panel Press Select to cycle through display modes.

  • Page 41: Picture In Picture - Quad

    Chapter 3. Basic Operation Picture in Picture - Quad A quad PiP view has 4 computers on the monitor with one computer as the main display and the other three overlapping the main display in inset windows. Method Action Description Front Panel Press Select to cycle through display modes.

  • Page 42: Picture On Picture

    CM1164A User Manual Picture on Picture A picture-on-picture (PoP) view shows 4 computers in separate windows on the monitor. In editor mode, you can use the console mouse to resize and re-position each window on the screen. Method Action Description...

  • Page 43: Picture By Picture - Dual

    Chapter 3. Basic Operation Picture by Picture - Dual The picture-by-picture (dual) view displays 2 computers side by side on the monitor. Method Action Description Front Panel Press Select to cycle through display modes. Quick Access Move mouse to top center of Toolbar the OSD and select from the Quick Access Toolbar.

  • Page 44: Picture By Picture - Triple

    CM1164A User Manual Picture by Picture - Triple The picture-by-picture (triple) view displays 3 computers side by side on the monitor. Method Action Description Front Panel Press Select to cycle through display modes. Quick Access Move mouse to top center of...

  • Page 45: Picture By Picture - Quad

    Chapter 3. Basic Operation Picture by Picture - Quad The picture-by-picture (quad) view displays 4 computers side by side on the monitor. Method Action Description Front Panel Press Select to cycle through display modes. Quick Access Move mouse to top center of Toolbar the OSD and select from the Quick Access Toolbar.

  • Page 46: Preset Configuration

    CM1164A User Manual Preset Configuration You can save up to 4 sets of configuration, including the display mode, source assignment, division sizes, division locations, and KVM/Audio/USB focus status to easily toggle between different display configurations. To save a configuration, follow the steps below.
  • Page 47 Chapter 3. Basic Operation To apply a preset configuration, use any of the following methods. Method Action Description Front Panel Pushbutton Press the Fn1, Fn2, Fn3, or Fn4 pushbutton. Remote Control Press the Fn1, Fn2, Fn3, or Fn4 button. Quick Access Toolbar Move mouse to top center of the OSD and select (Hardware Cursor Mode...
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  • Page 49: Hotkey Operation

    Chapter 4 Hotkey Operation The CM1164A provides easy-to-use hotkeys to control and configure your KVM installation from the keyboard. Open the OSD Menu To activate the OSD using your keyboard, tap the Scroll Lock key twice: [Scroll Lock] [Scroll Lock] You can close the OSD menu by pressing [Esc] or Spacebar.

  • Page 50: Hotkey Setting Mode

    CM1164A User Manual Hotkey Setting Mode Hotkey Setting Mode is used to configure your CM1164A with hotkeys. All hotkey operations begin with invoking Hotkey Setting Mode (HSM) – then hotkeys can be used to make changes. Invoking HSM To invoke HSM do the following: 1.
  • Page 51 N = 1 (Port 1 mode) N = 2 (Port 2 mode) N = 3 (Remix mode) N = 4 (ATEN default mode, 1920 x 1080 at 60Hz) Enables or disables Power On Detection, with which the CM1164A switches to the next powered-on computer when a computer that has KVM focus is powered off.
  • Page 52 CM1164A User Manual Hotkey Action Enables or disables the Hardware Cursor Mode. For details, see The OSD Menu, page 51. Locks or unlocks the front-panel pushbuttons. [N] / [n] Enables or disables keyboard emulation. [M] / [m] Enables or disables mouse emulation.

  • Page 53: Auto Scanning

    The KVM focus cycles from port to port at n second intervals. Note: The n stands for the number of seconds that the CM1164A should dwell on a port before moving on to the next. Replace the n with 5, 10, 15, 30, 60 or 90 when entering this hotkey combination.

  • Page 54: Display Mode

    CM1164A User Manual Display Mode Use the Display Mode hotkeys to switch between the different display modes. For more information on display modes, See Display Modes, page 27. The table below describes the actions of each hotkey. First invoke HSM then enter the hotkey.

  • Page 55: Hotkey Steps

    1. Invoke HSM (see page 40). 2. Press and release [F5] Video DynaSync The CM1164A is built with Video DynaSync, ATEN’s exclusive technology of storing a console monitor’s EDID to eliminate boot-up display problems and optimize resolution when switching between ports.
  • Page 56 CM1164A User Manual This Page Intentionally Left Blank...

  • Page 57: Osd Operation

    Chapter 5 OSD Operation Overview The CM1164A can be operated and configured via the following OSD components: Quick Access Toolbar: This toolbar provides quick access for changing the display mode, saving display templates, and customizing division sizes. For details, see The Quick Access Toolbar, page 47.
  • Page 58 CM1164A User Manual To display the Quick Access Toolbar, move the console mouse to the top of the screen. The Quick Access Toolbar provides the following controls: : Click an icon to apply the display mode. : Click this icon to enable the editor mode to allow you to assign source to a particular channel and resize inset windows.

  • Page 59: The Editor Mode

    Chapter 5. OSD Operation The Editor Mode Use the editor mode to customize the source display. You can resize windows, change the display source, or relocate windows. To enable the editor mode, follow the steps below. 1. Make sure the following functions are enabled to allow console mouse to operate.
  • Page 60 CM1164A User Manual 4. Configure and adjust the display as required. You can do the following when the editor mode is enabled: Function Action Change the display mode Click a display mode from the Quick Access Toolbar. Apply a preset configuration Click an Fn icon from the Quick Access Toolbar. For more information, see Preset Configuration, page 36.

  • Page 61: The Osd Menu

    Chapter 5. OSD Operation The OSD Menu Access the OSD menu to configure the CM1164A’s settings. To display the OSD menu, use any of the following methods: Press the OSD pushbutton on the front panel Press the OSD button on the IR remote control...
  • Page 62 Japanese, Korean / French / German / Italian / Russian Pushbutton Lock Enable / Disable Locks or unlocks the CM1164A’s panel pushbuttons. Logout Timeout Never / 10s / 30s / 60s Sets how long the OSD waits (or the / 5 mins / 10 mins...
  • Page 63 Port 4 OS Win / Mac / SUN / SPC Advance Expansion Daisy Chain / Cascade Sets the CM1164A’s deployment type. Control Station Station 1 / Station 2 / This setting is only available when Station 3 / Station 4 Expansion is set to Daisy Chain.
  • Page 64 Description Auto Scan Enable / Disable Enable this function to have the CM1164A cycle from port to port at the defined Auto Scan Duration. This gives users an automated way of viewing all the computers connected to the ports.c Double-click the mouse wheel to switch to the next port.
  • Page 65 Select an option load a previously Profile 3 / Profile 4 backed up OSD configuration. Reset to Default Yes / No Select Yes to set the CM1164A to default. MFG No. Read-only information Displays the manufacturing code of the CM1164A.
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  • Page 67: Rs-232 Operation

    CM1164A, you must first download and install a HyperTerminal application. For more detailed instructions and information about each of the commands provided in this manual, please refer to the original CM1164A user manual. Setup Install a HyperTerminal application on a computer that is not part of the CM1164A setup, which will be connected and used to control the CM1164A via RS-232.

  • Page 68: Console Login - Hyperterminal

    CM1164A User Manual Console Login - HyperTerminal Once a physical connection from the computer to the CM1164A has been made, you can establish a HyperTerminal session using the instructions below. 1. Open the HyperTerminal application and the COM1 Properties screen.

  • Page 69: Rs-232 Commands

    CM1164 from a remote system. For more detailed instructions and information about each of the RS-232 commands listed below, please refer to the original CM1164A user manual. Verification After entering a command, a verification message appears, as shown below, at...

  • Page 70: Login

    CM1164A User Manual Login The Login command allows you to login to the CM1164A and begin sending RS-232 commands. When you login the RS-232 link is “opened” and the CM1164 will not respond to front panel pushbuttons, hotkeys, OSD, or remote control commands - until the RS-232 link is closed (see Open/Close RS-232 Link, page 62).

  • Page 71: Logout

    Chapter 6. RS-232 Operation Logout The Logout command allows you to logout of the CM1164A and close the RS- 232 link. Type your command in the following format: Command + [Enter] Command Description logout Logout Command For example, to logout of the CM1164A, type the following: logout [Enter] Note: Each command string can be separated with a space.

  • Page 72: Open/Close Rs-232 Link

    The Open/Close RS-232 Link command allows you to open/close the link between the computer sending RS-232 commands and the CM1164A. When the link is “open” the CM1164A only accepts RS-232 commands and will not respond to front-panel pushbuttons, hotkeys, OSD, or remote control commands - until the link is closed.

  • Page 73: Switch Port

    Chapter 6. RS-232 Operation Switch Port The switch port command allows you to switch between computers connected to the CM1164A’s ports. Type your command in the following format: Command + Input Command + [Enter] Command Description Switch Port Command Input Command...

  • Page 74: Pip Mode

    CM1164A User Manual PiP Mode The PiP Mode command allows you to change the Picture in Picture display mode settings. Type your command in the following format: PiP Configuration Setting: Command + Config1 + Config2 + Config3 + Config4 + Config5 + [Enter]...

  • Page 75: Quad View Mode

    Chapter 6. RS-232 Operation Quad View Mode The Quad View Mode command allows you to change the Quad View display mode settings. Type your command in the following format: Command + Control1 + Control2 + Control3 + Control4 + [Enter] Command + Control + [Enter] Command Description...

  • Page 76: Change Display Mode

    CM1164A User Manual Change Display Mode The Change Display Mode command allows you to change the Display mode being used. Type your command in the following format: Command + Control + [Enter] Command Description display Change Display Mode Command Control...

  • Page 77: Port Disable

    Chapter 6. RS-232 Operation Port Disable The Port Disable command allows you to disable a ports display from being shown. Type your command in the following format: Command + Control + Control + [Enter] Command Description Port Disable Command Control Description Disable video out of port number, x= 1~4 Example: p3...

  • Page 78: Osd Language

    CM1164A User Manual OSD Language The OSD Language command allows you to change the OSD language setting. Type your command in the following format: Command + Control + [Enter] Command Description lang OSD Language Command Control Description Change OSD language to English.

  • Page 79: Keyboard Language Layout

    Chapter 6. RS-232 Operation Keyboard Language Layout The Keyboard Language Layout command allows you to change the keyboard language layout. Type your command in the following format: Command + Control + [Enter] Command Description layout Keyboard Language Layout Command Control Description Change the keyboard language layout to English.

  • Page 80: Set Operating System

    CM1164A User Manual Set Operating System The Set Operating System command allows you to set the operating system for a port. Type your command in the following format: Command + Control + Control1 + [Enter] Command Description Set Operating System Command...

  • Page 81: Auto Scan

    Chapter 6. RS-232 Operation Auto Scan The Auto Scan command allows you to set and enable Auto scan mode. Type your command in the following format: Command + Control + [Enter] Command Description scan Auto Scan Command Control Description Auto scan all ports Auto scan all ports with computers powered on Sets the KVM focus duration when scanning, xx= 5, 10, 15, 60, 90 seconds...

  • Page 82: Port Id Display

    CM1164A User Manual Port ID Display The Port ID Display command allows you to configure the port ID for each port. Type your command in the following format: Command + Control + [Enter] Command Description portid Port ID Display Command...

  • Page 83: Security

    Chapter 6. RS-232 Operation Security The Security command allows you to password protect the OSD menu. Use the Formula - to set Parameters - to create a Command. Formula: Command + Control + [Enter] Command Description security Security Command Control Description Disable password protection to the OSD menu.

  • Page 84: Station

    CM1164A User Manual Station The Station command allows you to switch the console focus to the next station in a daisy chain setup. Type your command in the following format: Command + Control + Number + [Enter] Command Description station...

  • Page 85: Dcc Control

    Chapter 6. RS-232 Operation DCC Control The DCC Control command allows you to enable/disable the DCC Control mode for the CM1164A. Type your command in the following format: Command + Control + [Enter] Command Description clone Sets the default DCC clone mode...

  • Page 86: Mouse Emulation

    CM1164A User Manual Mouse Emulation The Mouse Emulation command allows you to set mouse emulation and mouse switching features. Type your command in the following format: Command + Control + [Enter] Command + Control2 + [Enter] Command Description msemu Mouse Emulation Command...

  • Page 87: Keyboard Emulation

    Chapter 6. RS-232 Operation Keyboard Emulation The Keyboard Emulation command allows you to enable/disable the keyboard emulation feature. Type your command in the following format: Command + Control + [Enter] Command Description kbemu Keyboard Emulation Command Control Description Disable keyboard emulation function Enable keyboard emulation function For example, to disable keyboard emulation, type the following: kbemu off [Enter]...

  • Page 88: Video Dynasync

    CM1164A User Manual Video Dynasync The Video Dynasync command allows you to set the EDID settings. Type your command in the following format: Command + Control + [Enter] Command Description Video Dynasync Command Control Description default Set the default EDID.

  • Page 89: Hardware Cursor

    Chapter 6. RS-232 Operation Hardware Cursor The Hardware Cursor command allows you to enable/disable the hardware cursor feature. Type your command in the following format: Command + Control + [Enter] Command Description Hardware Cursor Command Control Description Disable the hardware cursor Enable the hardware cursor For example, to enable the hardware cursor, type the following: hc on [Enter]...

  • Page 90: Activate Beeper

    CM1164A User Manual Activate Beeper The Activate Beeper command allows you to enable/disable the beeper function. Type your command in the following format: Command + Control + [Enter] Command Description beeper Activate Beeper Command Control Description Disable beeper Enable beeper...

  • Page 91: Hotkey Setting

    Chapter 6. RS-232 Operation Hotkey Setting The Hotkey Setting command allows you to enable/disable and change the hotkey used to invoke the HSM (Hotkey Setting Mode). Type your command in the following format: Command + Control + [Enter] Command Description hotkey Hotkey Setting Command Control...

  • Page 92: Osd Hotkey

    CM1164A User Manual OSD Hotkey The OSD Hotkey command allows you to change the hotkey used to invoke the OSD. Type your command in the following format: Command + Control + [Enter] Command Description osdkey OSD Hotkey Command Control Description...

  • Page 93: Power On Detection

    Chapter 6. RS-232 Operation Power on Detection The Power on Detection command allows you to enable/disable the power on detection feature. Type your command in the following format: Command + Control + [Enter] Command Description Power on Detection Command Control Description Enable power on detection function Disable power on detection function...

  • Page 94: Fn Key

    CM1164A User Manual Fn Key The Fn Key command allows you to save and select Fn keys for a focused ports display settings. Type your command in the following format: Command + Control + [Enter] Command Description Fn Key Command...

  • Page 95: Usb Reset

    Chapter 6. RS-232 Operation USB Reset The USB Reset command allows you to reset the USB connection. Type your command in the following format: Command + Control + [Enter] Command Description usbreset USB Reset Command Control Description Enable USB reset connection For example, to reset the USB connection, type the following: usbreset on [Enter] Note: Each command string can be separated with a space.

  • Page 96: Restore Default Value

    CM1164A User Manual Restore Default Value The Restore Default Value command allows you to reset all of the CM1164A’s settings back to the default. Type your command in the following format: Command + Control + [Enter] Command Description redefault Restore Default Value Command...

  • Page 97: Firmware Upgrade

    Chapter 6. RS-232 Operation Firmware Upgrade The Firmware Upgrade command allows you to enable the firmware upgrade mode. Type your command in the following format: Command + Control + [Enter] Command Description upgrade Firmware Upgrade Command Control Description Enable firmware upgrade mode For example, to enable firmware upgrade mode, type the following: upgrade on [Enter] Note: Each command string can be separated with a space.

  • Page 98: Kvm Status

    CM1164A User Manual KVM Status The KVM Status command allows you to display read-only information about the CM1164A’s current configuration status. Type your command in the following format: Command + [Enter] Command Description status KVM Status Command For example, to display the CM1164A’s configuration status, type the...

  • Page 99: Hotkey List

    Chapter 6. RS-232 Operation Hotkey List The Hotkey List command allows you to display a list of the KVM’s hotkeys. Type your command in the following format: Command + [Enter] Command Description list Hotkey List Command For example, to display the KVM’s hotkey list, type the following: list [Enter]...

  • Page 100: Info

    CM1164A User Manual Info The Info command allows you to display the CM1164A’s current firmware version and copyright information. Type your command in the following format: Command + [Enter] Command Description info Info Command For example, to display the CM1164A’s device information, type the...

  • Page 101: System Maintenance

    Before you Begin To prepare for the Firmware Upgrade, do the following: 1. From a computer connected to the CM1164A unit (via the KVM Ports, see Rear View, page 8), go to our Internet support site and choose the model name of your device (CM1164A) to get a list of available Firmware Upgrade Packages.

  • Page 102: Starting The Upgrade

    CM1164A User Manual Starting the Upgrade 1. From the OSD menu, set the Firmware Upgrade setting to Yes. All the LEDs flash orange to indicate that Firmware Upgrade Mode is in effect. Note: The console mouse and hotkey functionality will be suspended while the upgrade is in progress.
  • Page 103 Chapter 7. System Maintenance 4. Read the License Agreement, select I Agree, and click Next. The Firmware Upgrade Utility main screen appears. All the devices capable of being upgraded by the package are listed in the Device List panel. 5. Select a device from the Device List. The device description appears in the Device Description panel.

  • Page 104: Unsuccessful Upgrades

    In this case follow the steps below to perform the upgrade again: 1. Power off the CM1164A by removing the power cord. 2. Invoke Firmware Upgrade Mode by holding down the front panel Mode Selection pushbutton (see Components, page 6) and power on the CM1164A.

  • Page 105: Backup / Restore

    1. Download the most recent firmware package from our website. 2. Use an RJ-45 to DB-9 serial adapter (SA0141) to connect the computer's serial port to the RS232 In port on the CM1164A. SA0141 3. Open the OSD and go to Configuration - OSD Config Backup Restore.
  • Page 106 CM1164A User Manual 5. At the next screen click Connect. 6. If the computer is connected correctly a message will appear in the Status Messages: 7. To backup the OSD configuration, in the Password field, key in a password for the file and click Backup.
  • Page 107 Chapter 7. System Maintenance 9. Provide a name for the backup and click Save. 10. A message appears indicating the backup was successful. 11. To restore an OSD configuration, in the Password field, key in a password for the file (optional) and click Browse. 12.

  • Page 108: Powering Off And Restarting

    CM1164A User Manual Powering Off and Restarting If it becomes necessary to power off the unit, before starting it back up you must do the following: 1. Shut down all the computers that are attached to the switch. 2. Unplug the switch’s power adapter cable.

  • Page 109: Appendix

    Appendix Safety Instructions General This product is for indoor use only. Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 110 CM1164A User Manual electrician to replace your obsolete outlet. Do not attempt to defeat the purpose of the grounding-type plug. Always follow your local/national wiring codes. Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over.

  • Page 111: Rack Mounting

    Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

  • Page 112: Technical Support

    CM1164A User Manual Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://eservice.aten.com For telephone support, Telephone Support, page iii. North America Email Support support@aten-usa.com Online Troubleshooting http://www.aten-usa.com/support Technical Documentation Support Software Updates Telephone Support...

  • Page 113: Specifications

    Appendix Specifications Function CM1164A Computer Connections Port Selection Front-panel Pushbuttons, Hotkeys, IR Remote Control, On-screen Display (OSD), Mouse, RS-232 Commands Connectors Console Keyboard 1 x USB Type A Female (Black, rear panel) Ports Video 1 x Single Link DVI-D Female (White)

  • Page 114: Troubleshooting

    PC or OS does The CM1164A has a built-in USB 2.0 hub, so not support USB does not support PCs or OS that do not 2.0. support USB 2.0.

  • Page 115: Display Mode Reference

    Appendix Display Mode Reference Use the information below as a quick reference to invoke the display modes.

  • Page 116: Fn Key Reference

    CM1164A User Manual Fn Key Reference Use the information below as a quick reference to invoke the Fn keys.

  • Page 117: Mac Keyboard Emulation

    Appendix Mac Keyboard Emulation The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Alt] [Print Screen]...

  • Page 118: Sun Keyboard Emulation

    CM1164A User Manual Sun Keyboard Emulation The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below.

  • Page 119: Factory Default Hotkeys And Settings

    Appendix Factory Default Hotkeys and Settings Setting Hotkey Default Invoking HSM [Number Lock] [-] Port Switching (Default / Alternate) [Scroll Lock] [Scroll Lock] Auto Scan Interval [Scroll Lock] 5 seconds [Scroll Lock] [A] [Enter] Keyboard Operating Platform [F10] PC Compatible Mouse Emulation Enabled Keyboard Emulation...

  • Page 120: Limited Warranty

    ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product.

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