ATEN CS1708A User Manual
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ATEN CS1708A User Manual

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  • Page 1 KVM Switch CS1708A / CS1716A User Manual www.aten.com...

  • Page 2: Rohs

    CS1708 / CS1716 User Manual FCC, CE Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 3: User Information

    86-10-5255-0110 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988 United Kingdom 44-8-4481-58923 User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.

  • Page 4: Package Contents

    © Copyright 2008–2013 ATEN® International Co., Ltd. Manual Part No. PAPE-0293-100G Manual Date: 2013-09-10 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

  • Page 5: Table Of Contents

    CS1708 / CS1716 User Manual Contents FCC Information ..........ii RoHS.
  • Page 6 CS1708 / CS1716 User Manual Basic Operation Hot Plugging ..........19 Changing Station Positions .
  • Page 7 CS1708A ........

  • Page 8: About This Manual

    CS1708 / CS1716 User Manual About this Manual This user manual is provided to help you get the most from your CS1708 CS1716 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

  • Page 9: Conventions

    For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
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  • Page 11: Introduction

    Chapter 1 Introduction Overview The CS1708 and CS1716 KVM switches are control units that allow access to multiple computers from a single console (keyboard, mouse, and monitor). A single CS1708 or CS1716 can control up to 8 or 16 computers. As many as 31 additional switches can be daisy chained to each other, so that up to 256 or 512 computers can all be controlled from a single keyboard-monitor-mouse console.

  • Page 12: Features

    CS1708 / CS1716 User Manual Features A single console controls up to 8 (CS1708 ) or 16 (CS1716 ) computers Daisy chain up to 31 additional units – control up to 256 (CS1708 ) or 512 (CS1716 ) computers from a single console Front panel USB port allows each computer to access USB peripherals* Dual Interface –...

  • Page 13: Requirements

    A VGA, SVGA, or multisync video graphics card with an HDB-15 port. PS/2 mouse and keyboard ports (6-pin mini-DIN), at least one USB port. Direct support Sun USB systems; or, for Sun legacy systems, an ATEN CV130A Sun Console Converter.

  • Page 14: Operating Systems

    CS1708 / CS1716 User Manual Operating Systems Supported operating systems are shown in the table, below: Version Windows 2000 and higher Linux RedHat 7.1 and higher SuSE 8.2 and higher Mandriva (Mandrake) 9.0 and higher UNIX 4.3 and higher FreeBSD 4.2 and higher Solaris 8 and higher Novell...
  • Page 15 Chapter 1. Introduction Component Description Port LEDs These port selection pushbuttons each contain 2 LEDs. An orange LED indicates that a computer is connected to the corresponding port. A green LED indicates that the computer connected to the corresponding port has focus. Simultaneously pressing port LEDs 1 &...

  • Page 16: Rear View

    CS1708 / CS1716 User Manual Rear View Component Description Daisy Chain Ports When daisy chaining units, the cables plug in here. The port on the right is the Chain Out port; the one on the left is the Chain In port. KVM Ports The cables that link to the computers plug in here.

  • Page 17: Hardware Setup

    Chapter 2 Hardware Setup Overview For convenience and flexibility that allows mixing PS/2 and USB interfaces, the CS1708 / CS1716 design utilizes custom KVM cables that serve as intermediaries between the KVM switch and the connected computers. A separate custom KVM cable is required for each computer connection. The custom KVM cables are listed in the Cables section on page 3.

  • Page 18: Stacking And Rack Mounting

    CS1708 / CS1716 User Manual Stacking and Rack Mounting The CS1708 / CS1716 can be stacked on a desktop or rack mounted by a variety of different methods in 1U of rack space. The procedures for each method are described in the following sections. Note: 1.

  • Page 19: Rack Mounting - Front

    Chapter 2. Hardware Setup Rack Mounting – Front 1. Remove the screws from the left and right sides of the switch (2 screws total) near the front of the switch. 2. Use the M3 x 8 Phillips hex head screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides near the front of the unit.
  • Page 20 CS1708 / CS1716 User Manual (Continued from previous page.) 3. Place the KVM switch in the rack. Position it so that the holes in the mounting brackets line up with the holes in the rack. Secure the mounting brackets to the front of the rack.

  • Page 21: Rack Mounting - Rear

    Chapter 2. Hardware Setup Rack Mounting – Rear 1. Remove 1 screw each from the left and right sides of the switch (2 screws total) near the rear of the unit. 2. Use the M3 x 8 Phillips hex head screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides near the rear of the unit.
  • Page 22 CS1708 / CS1716 User Manual (Continued from previous page.) 3. Place the KVM switch in the rack. Position it so that the holes in the mounting brackets line up with the holes in the rack. Secure the mounting brackets to the rear of the rack.

  • Page 23: Grounding

    Chapter 2. Hardware Setup Grounding To prevent damage to your installation it is important that all devices are properly grounded. Use a grounding wire to ground the CS1708 / CS1716 by connecting one end of the wire to the grounding terminal, and the other end of the wire to a suitable grounded object.

  • Page 24: Single Level Installation

    CS1708 / CS1716 User Manual Single Level Installation In a single level installation, there are no additional switches daisy chained down from the first unit. To set up a single level installation do the following: 1. Ground the CS1708 / CS1716 and make sure that power has been turned off to all the computers you will be connecting up.

  • Page 25: Cable Connection Diagrams

    Chapter 2. Hardware Setup Cable Connection Diagrams Console Cable Installation Diagram PS/2 KVM Cable Installation Diagrams USB KVM Cable Connection PS/2 KVM Cable Connection...

  • Page 26: Daisy Chain Installations

    CS1708 / CS1716 User Manual Daisy Chain Installations To control even more computers, up to 31 additional switches can be daisy chained down from the first CS1708 / CS1716 . As many as 512 computers can be controlled from a single console in a complete installation. Tables showing the relation between the number of computers and the number of CS1708 CS1716 units needed to control them are provided on page 60 in the Appendix.
  • Page 27 Chapter 2. Hardware Setup Daisy Chained Installation Diagram CHAIN OUT CHAIN OUT CHAIN IN CHAIN OUT CHAIN IN...
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  • Page 29: Basic Operation

    Chapter 3 Basic Operation Hot Plugging The CS1708 / CS1716 supports hot plugging – components can be removed and added back into the installation by unplugging their cables from the ports without the need to shut the unit down. In order for hot plugging to work properly, however, the procedures described below must be followed: Changing Station Positions You can change a station’s position by simply disconnecting it from its master...

  • Page 30: Port Selection

    CS1708 / CS1716 User Manual Port Selection The CS1708 / CS1716 provides three port selection methods to access the computers on the installation: Manual, an OSD (on-screen display) menu system, and Hotkeys. See Chapter 4, OSD Operation and Chapter 5, Keyboard Port Operation for more information.

  • Page 31: Powering Off And Restarting

    Chapter 3. Basic Operation Powering Off and Restarting If it becomes necessary to power off a CS1708 / CS1716 , do the following before restarting it: 1. Shut down all the computers that are attached to the CS1708 / CS1716 Note: Unplug the power cords of any computers that have the Keyboard Power On function.
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  • Page 33: Osd Operation

    Chapter 4 OSD Operation OSD Overview The on-screen display (OSD) is a mouse and keyboard enabled, menu driven method to handle computer control and switching operations. All procedures start from the OSD main screen. OSD Login The OSD incorporates a two level (administrator / user) password system. Before the OSD main screen displays, a login screen appears requiring a password.

  • Page 34: Osd Main Screen

    CS1708 / CS1716 User Manual OSD Main Screen When you invoke the OSD, a screen similar to the one below appears: Note: 1. The diagram depicts the administrator's main screen. The user main screen does not show the F4 and F6 functions, since these are reserved for the administrator and can't be accessed by users.

  • Page 35: Osd Main Screen Headings

    Chapter 4. OSD Operation OSD Main Screen Headings SN--PN This column lists the port ID numbers (station number - port number) for all the KVM ports on the installation. The simplest method to access a particular computer is move the highlight bar to it, then press Enter. If a port has selected for quick view scanning (see Set Quick View Ports, page 32), an arrowhead displays in this column to indicate so.

  • Page 36: Osd Functions

    CS1708 / CS1716 User Manual OSD Functions OSD functions are used to configure and control the OSD. For example, you can rapidly switch to any port, scan selected ports, limit the list you wish to view, designate a port as a quick view port, create or edit a port name, or make OSD setting adjustments.

  • Page 37: F2: List

    Chapter 4. OSD Operation F2: LIST This function lets you broaden or narrow the scope of which ports the OSD displays on the main screen. The submenu choices and their meanings are given in the table below. Choice Meaning Lists all of the ports on the installation that have been set accessible by the administrator for the current logged in user.

  • Page 38: F3: Set

    CS1708 / CS1716 User Manual F3: SET This function allows the administrator and each user to set up his own working environment. A separate profile for each is stored by the OSD and is activated according to the username that was provided during login. To change a setting: 1.
  • Page 39 Chapter 4. OSD Operation (Continued from previous page.) Setting Function SCAN–SKIP Selects which computers will be accessed under skip mode (see MODE F5 SKP, page 33), and Auto Scan mode (see F7 SCAN, page 35. Choices are: ALL - All the ports which have been set accessible (see SET ACCESSIBLE PORTS, page 30);...

  • Page 40: F4: Adm

    CS1708 / CS1716 User Manual F4: ADM F4 is an administrator only function. It allows the administrator to configure and control the overall operation of the OSD. To change a setting double-click it, or use the up and down arrow keys to move the highlight bar to it then press [Enter].
  • Page 41 Chapter 4. OSD Operation (Continued from previous page.) Setting Function SET LOGOUT If there is no input from the console for the amount of time set with TIMEOUT this function, the user is automatically logged out. A login is necessary before the console can be used again. This enables other users to gain access to the computers when the original user is no longer accessing them, but has forgotten to log out.
  • Page 42 CS1708 / CS1716 User Manual (Continued from previous page.) Setting Function SET QUICK This function lets the administrator select which ports to include as VIEW PORTS quick view ports. To select/deselect a port as a quick view port, double-click the port, or use the navigation keys to move the highlight bar to it, then press [Spacebar].

  • Page 43: F5: Skp

    Chapter 4. OSD Operation (Continued from previous page.) Setting Function FIRMWARE In order to upgrade the CS1708 / CS1716 firmware (see UPGRADE page 49), you must first enable Firmware Upgrade mode with this setting. When you bring up this menu, the current firmware version levels are displayed.

  • Page 44: F6: Brc

    CS1708 / CS1716 User Manual F6: BRC F6 is an administrator only function. Clicking the F6 field, or pressing [F6], invokes Broadcast (BRC) mode. When this function is in effect, commands sent from the console are broadcast to all available computers on the installation.

  • Page 45: F7: Scan

    Chapter 4. OSD Operation F7: SCAN Clicking the F7 field or pressing [F7] invokes Auto Scan mode. This function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching yourself.

  • Page 46: F8: Lout

    CS1708 / CS1716 User Manual F8: LOUT Clicking the F8 field, or pressing [F8] logs you out of OSD control of the computers, and blanks the console screen. This is different from simply pressing [Esc] when you are at the main screen to deactivate the OSD. With this function you must log in all over again to regain access to the OSD, whereas with [Esc], all you have to do to reenter the OSD is tap the OSD hotkey.

  • Page 47: Keyboard Port Operation

    Chapter 5 Keyboard Port Operation Hotkey Port Control Hotkey port control allows you to provide KVM focus to a particular computer directly from the keyboard. The CS1708 / CS1716 provides the following hotkey port control features: Selecting the Active Port Auto Scan Mode Switching Skip Mode Switching Computer Keyboard / Mouse Reset...

  • Page 48: Invoke Hotkey Mode

    CS1708 / CS1716 User Manual Invoke Hotkey Mode All hotkey operations begin by invoking Hotkey mode. There are two possible keystroke sequences used to invoke Hotkey mode, though only one can be operational at any given time: Number Lock and Minus Keys 1.

  • Page 49: Select The Active Port

    Chapter 5. Keyboard Port Operation Select the Active Port Each KVM port is assigned a port ID (see Port ID Numbering, page 20). You can directly access any computer on the installation with a hotkey combination that specifies the port ID of the KVM port that a computer is connected to. To access a computer using hotkeys: 1.

  • Page 50: Auto Scan Mode

    CS1708 / CS1716 User Manual Auto Scan Mode Auto Scan automatically switches, at regular intervals, among all the KVM ports that have been set as accessible under Scan–Skip Mode, so that their activity can be monitored automatically. See Scan–Skip Mode on page 28 for more information.

  • Page 51: Skip Mode

    Chapter 5. Keyboard Port Operation Skip Mode This feature allows you to switch between computers in order to monitor them manually. You can dwell on a particular port for as long as you like – as opposed to auto-scanning, which automatically switches after a fixed interval. To invoke Skip mode, key in the following hotkey combination: 1.

  • Page 52: Computer Keyboard / Mouse Reset

    CS1708 / CS1716 User Manual Computer Keyboard / Mouse Reset If the keyboard or mouse cease to function on the computer connected to the currently selected port, you can perform a keyboard / mouse reset on the computer. This function is essentially the same as unplugging and replugging the keyboard and mouse on the target computer.

  • Page 53: Quick Hotkey Control

    Chapter 5. Keyboard Port Operation Quick Hotkey Control The Quick Hotkey (see HOTKEY, page 29) can be toggled between [Num Lock] + [-], and [Ctrl] + [F12]. To toggle the Quick Hotkey: 1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12] combination.

  • Page 54: Port Os Control

    CS1708 / CS1716 User Manual Port OS Control A port’s operating system can be changed to match that of the computer attached to the port. To change a port’s operating system, key in the following hotkey combination: 1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12] combination.

  • Page 55: Hotkey Summary Table

    Chapter 5. Keyboard Port Operation Hotkey Summary Table [Num Lock] + [-] [A] [Enter] Invokes Auto Scan mode. When Auto Scan mode is in effect, [P] or [Ctrl] + [F12] [Q] [Enter] left-click pauses auto-scanning. When auto-scanning is paused, pressing any key or another left-click resumes auto- scanning.
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  • Page 57: Keyboard Emulation

    Chapter 6 Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Alt]...

  • Page 58: Sun Keyboard

    CS1708 / CS1716 User Manual Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below. PC Keyboard Sun Keyboard [Ctrl] [T]...

  • Page 59: The Firmware Upgrade Utility

    Chapter 7 The Firmware Upgrade Utility Introduction The purpose of the Windows-based Firmware Upgrade Utility is to provide an automated process for upgrading all CS1708 / CS1716 switches in an installation. The program comes as part of a Firmware Upgrade Package that is specific for each device.

  • Page 60: Preparation

    CS1708 / CS1716 User Manual Preparation To prepare for the firmware upgrade, do the following: 1. Use the Firmware Upgrade Cable provided with this unit to connect a COM port on your computer to the Firmware Upgrade Port of your switch. Note: On a daisy chained installation, the chained stations will automatically receive the upgrade via the daisy chain cables.

  • Page 61: Starting The Upgrade

    Chapter 7. The Firmware Upgrade Utility Starting the Upgrade To upgrade the firmware: 1. Run the downloaded firmware upgrade package file either by double- clicking the file icon, or by opening a command line and entering the full path to it. The Firmware Upgrade Utility welcome screen appears: Note: The screens shown in this section are for reference only.
  • Page 62 CS1708 / CS1716 User Manual 4. Click Next to perform the upgrade. If you enabled Check Firmware Version, the Utility compares the device's firmware level with that of the upgrade files. If it finds that the device's version is higher than the upgrade version, it brings up a dialog box informing you of the situation and gives you the option to continue or cancel.

  • Page 63: Upgrade Succeeded

    Chapter 7. The Firmware Upgrade Utility Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility. Upgrade Failed If the Upgrade Succeeded screen doesn't appear, it means that the upgrade failed to complete successfully.

  • Page 64: Firmware Upgrade Recovery

    CS1708 / CS1716 User Manual Firmware Upgrade Recovery There are three conditions that call for firmware upgrade recovery: When a firmware upgrade is manually aborted. When the mainboard firmware upgrade fails. When the I/O firmware upgrade fails. To perform a firmware upgrade recovery, do the following: 1.

  • Page 65: Appendix

    Appendix Safety Instructions General This product is for indoor use only. Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 66 CS1708 / CS1716 User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.

  • Page 67: Rack Mounting

    Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

  • Page 68: Technical Support

    CS1708 / CS1716 User Manual Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com For telephone support, see Telephone Support, page iii: North America Email Support support@aten-usa.com Online Troubleshooting http://www.aten-usa.com/support Technical Documentation Support Software Updates...

  • Page 69: Specifications

    Appendix Specifications Function CS1708 CS1716 Computer Direct Connections 256 (via daisy chain) 512 (via daisy chain) Port Selection On-screen display (OSD); Hotkeys; Pushbutton switches Connectors Console Port 1 x SPHD-18 KVM Ports 8 x SPHD-15 16 x SPHD-15 Daisy Chain 2 x DB-25 FW Upgrade 1 x RJ-11...

  • Page 70: Connection Tables

    CS1708 / CS1716 User Manual Connection Tables The following tables indicate the relationship between the number of switches and the number of computers that they control. CS1708 Computers Computers Computers Computers 1 - 8 65 - 72 129 - 136 193 - 200 9 - 16 73 - 80...

  • Page 71: Supported Kvm Switches

    (KVM switches listed below are sold separately. Contact your dealer for details.) Expansion Type Brand Model Name Daisy Chain ATEN ACS1208A 8 Port PS/2 KVM Switch ACS1216A 16 Port PS/2 KVM Switch CL1208 8 Port USB / PS/2 LCD KVM Switch...

  • Page 72: Restoring Factory Default Settings

    CS1708 / CS1716 User Manual Restoring Factory Default Settings You can restore the factory default settings (listed on the next page) for the CS1708 / CS1716 . With this procedure, the administrator and all user accounts are removed from the system. All port names and setting are also removed.

  • Page 73: Osd Factory Default Settings

    Appendix OSD Factory Default Settings The factory default settings are as follows: Setting Default OSD Hotkey [Scroll Lock] [Scroll Lock] Port ID Display Position Upper Left Corner Port ID Display Duration 3 Seconds Port ID Display Mode Port Number plus Port Name Scan Duration 5 Seconds Scan-Skip Mode...

  • Page 74: Troubleshooting

    CS1708 / CS1716 User Manual Troubleshooting Overview Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets. In addition, updating the product’s firmware may solve problems that have been discovered and resolved since the prior version was released.
  • Page 75 GOTO, 26 Clear the Name List, 31 Components, 4 computer connection tables, 60 hardware requirements console cable installation, 15 cables, 3 CS1708A / CS1716A computers, 3 computer connection tables, 60 consoles, 3 front view, 4 Hot Plugging, 19 rear view, 6...
  • Page 76 CS1708 / CS1716 User Manual Display Duration, 28 Display Mode, 28 installation Display Position, 28 daisy chain, 16 Numbering, 20 single level, 14 Port Names, 31 Invoking Hotkey Mode, 38 Port Selection, 20 Manual, 20 ports Keyboard Emulation quick view, 32 Mac, 47 set operating system, 32 Sun, 48...
  • Page 77 Index single level installation, 14 SJ/T 11364-2006, ii Skip Mode, 33, 41 Specifications, 59 stacking, 8 Station IDs Reset, 32 Switching Station Positions, 19 Technical Support, 58 Telephone support, iii Timeout, 31 Troubleshooting, 64 User Notice, iii...

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