Troubleshooting - Vileda VR 302 Use & Care Manual

Problem
Robot is not running
Low or no suction
Abnormal movement
Error sound is occuring
Low battery after charging or no
charging possible
Display shows the error code
"A / U / B / F"
Display shows the error code
"A / U / B / N"
Display shows the error code
"E / R / R / O"
Display shows the error code
"E / various / various / various"
Display shows the error code
"L / various / various / various"
If above described solutions do not work, please try switching off VR 302, switch it on and check again.
For further help, technical advice, or to order spare or replacement parts contact Vileda (address see
last page).

5. Troubleshooting

Possible reason
• Battery is too low.
• Dust bin is not inserted
(correctly).
• Dust bin is full.
• Filter is blocked with dirt.
• Suction port is blocked.
• Filter is missing.
• Wheels are dirty.
• Cliff sensors are dirty.
• In combination with
on the display: low power.
• Robot is stuck.
• Wheels are blocked.
• Main on/off switch at the robot
is off.
• Charger or battery is defective.
• Suction passage blocked.
• Dust bin not placed in position
or robot without dust bin.
• Main switch is switched off, no
charging possible.
• Device off the ground or sensors
jammed or dirty.
• Motors overloaded or jammed.
Possible solution
• Recharge the battery for 5
hours.
• Insert the dust bin.
• Empty dust bin.
• Clean the filter with brush.
• Clear the port with brush.
• Put filter back in place.
• Clean wheels.
• Clean cliff sensors.
• Recharge the battery for 5
shown
hours.
• Put the robot in a safe place or
clean its bottom sensors.
• Clean the wheels, including
the front wheel.
• Turn on main switch / "on/off"
to enable charging.
• Contact the Vileda service
(address see last page).
• Clean suction passage with
the main brush.
• Put back dust bin and place it
in position.
• Switch the main switch on and
continue charging the robot.
• Put robot on solid ground.
• Check sensitivity of the front
bumper.
• Clean bottom anti-drop
sensor lens.
• Clean front bumper sensor
lens.
• Check if fan opening is free
and clean dust bin.
• Check if wheels or brush unit
is stuck or wired by obstacles.
G
17