Troubleshooting - D-Link DCH-S150 Quick Installation Manual

TROUBLESHOOTING

SETUP AND CONFIGURATION PROBLEMS
1. HOW DO I RESET THE DCH-S150?
When you reset your DCH-S150, it will change your settings back to the factory
default settings. To reset the device, locate the Reset button on the side of the
device. With the device plugged in, press and hold the Reset button until the
status LED turns red (for about 10 seconds).
2. WHY ISN'T THE POWER/STATUS LED TURNING ON WHEN I PLUG IN MY
DCH-S150?
If the Power LED is not turning on:
• Make sure the outlet you are using is working properly. Try plugging in another
device to see if it works.
• Make sure that if the outlet is controlled by a light switch, it is in the ON position.
• Try a different outlet to see if the Motion Sensor works there.
3. WHY CAN'T I CONNECT TO MY WIRELESS ROUTER?
If you are having trouble connecting to your wireless router, try plugging the
DCH-S150 into a location that is closer to your router. After the Power/Status LED
turns solid green, you can unplug the Motion Sensor and move it to the desired
location.
4. WHAT APP DOES THE DCH-S150 WORK WITH?
The DCH-S150 works with the mydlink™ Home app.
5. WHERE CAN I FIND THE MYDLINK™ HOME APP?
You may download the free app from the App store (iOS) or Google Play Store
(Android). Search for the app by typing in "mydlink Home".
6. HOW DOES THE MOTION SENSOR WORK WHILE I AM AWAY FROM HOME?
Remote access of the DCH-S150 is enabled once you have registered and linked
your Motion Sensor through mydlink. You will be able to control your Motion Sensor
from anywhere using your iOS or Android device.*
*Your DCH-S150 must be connected to your home Wi-Fi network for remote access.
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DCH-S150