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Avtech DG10 Series User Manual

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HD CCTV DVR

USER MANUAL

1080P Video Recording

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Summary of Contents for Avtech DG10 Series

  • Page 1: User Manual

    HD CCTV DVR USER MANUAL 1080P Video Recording...

  • Page 2: Important Safeguard

    IMPORTANT SAFEGUARD CAUTION Federal Communications Commission Interference Statement Trademark Acknowledgements Disclaimer Grounding Water & Moisture...
  • Page 3 MPEG4 Licensing GPL Licensing...
  • Page 4 TABLE OF CONTENTS...

  • Page 6: Hardware Overview

    1. HARDWARE OVERVIEW Note: The functions on the front panel and rear panel may vary, depending on the model you have. (For selected models only) (For selected models only) (For selected models only)
  • Page 7 Note: It’s not allowed to have two USB mice or two USB flash drives connected on the front panel. Note: For the compatible USB flash drive list, please refer to “APPENDIX 4 COMPATIBLE USB FLASH DRIVE LIST” at page 70. Note: The DVR will automatically detect the video system of the camera, please make sure that the cameras are properly connected to the DVR and power-supplied before the DVR is turned on.
  • Page 8 Note: Please purchase a disk array supporting Linux system to ensure your DVR to work properly. Note: If the disk array is not connected or detected well, check the mode of your disk array, or do a reset default on your disk array and try again. (For selected models only) (For selected models only)

  • Page 9: Connection And Setup

    2. CONNECTION AND SETUP Note: The DVR is designed to automatically detect the video system of the connected cameras (NTSC or PAL). To make sure the system detection is correct, please check if the cameras are connected to the DVR and power-supplied before the DVR is powered on. Type 1 Note: Here takes an 8CH model as an example of how to connect a hard disk to your device.
  • Page 10 Type 2 Note: Here takes an 8CH model as an example of how to connect a hard disk to your device. To know how many hard disks could be installed, please refer to the specifications of your device. Note: To use a green hard disk, use ONLY the hard disk designed especially for surveillance to ensure the device works properly.
  • Page 11 Note: The RS485 wiring and configuration are not needed when the camera connected is HD CCTV camera series. Note: Speed dome camera connection for non-HD CCTV camera series is available only for selected DVR models.
  • Page 12 Note: “P-P“ and “P-D“ are protocols used Pelco, and “S-T“ and “S-E“ are protocols used by Samsung. ADVANCED CONFIG CAMERA CH1 CH2 CH3 CH4 DETECTION DEVICE ALERT NETWORK PROTOCOL DISPLAY RATE 2400 RECORD INTERFACE RS485 DEVICES DCCS NOTIFY EXIT — Note: Before the DVR is powered on, make sure (1) the cameras are connected and power-supplied for the detection of the camera video system to be correct, and (2) a HDMI monitor is connected to the DVR for correct video output detection.

  • Page 13: For Initial Use

    3. FOR INITIAL USE Note: It’s okay to skip the wizard. You can configure the following settings later in their respective menus. SETUP WIZARD ENGLISH WELCOME TO THE SETUP WIZARD. PLEASE FOLLOW THE WIZARD TO FINISH BASIC CONFIGURATIONS. SKIP EaZy NEXT Note: To configure network setup by using EaZy Networking later, please go to ”QUICK START”...
  • Page 14 SETUP WIZARD DATE 2015/MAR/05 TIME 14:33:46 FORMAT Y/M/D GMT+08:00 SKIP PREV NEXT Note: To set the date and time later, please go to “QUICK START” “TIME SETUP” (“6.1.2 TIME SETUP” at page 23). When the date and time are changed, you’ll be prompted to clear the hard disk(s). Select “YES”...
  • Page 15 SETUP WIZARD DDNS SYSTEM NAME Eagleeyes HOST NAME MAC000E533A3D E-MAIL CURRENT HOST ADDRESS MAC000E533A3D4A.ddns.eagleeyes.tw SKIP PREV NEXT Note: To enable the DDNS later, please go to “ADVANCED CONFIG” “NETWORK” “DDNS” (“NETWORK” at page 36). CLEAR HDD CLEAR HDD HDD0 Note: It’s necessary to clear hard disks in order to format the connected disks to the right format to save video data.
  • Page 16 WARNING PLEASE BE ADVISED TO MODIFY THE DEFAULT ACCOUNT TO ENSURE YOUR INFORMATION SECUIRTY. MODIFY O REMIND ME LATER O DON’T REMIND ME ANYMORE CONFIRM SYSTEM ACCOUNT USER LIST GROUP TOOLS USER NAME GROUP SYSTEM INFO admin SUPERVISOR BACKUP DATA BACKUP LOG EXIT EDIT...

  • Page 17: User Interface

    4. USER INTERFACE Note: You may configure four different user levels to have different access privileges in “SYSTEM” “ACCOUNT”. For details, please refer to “5.2 User Level Creation” at page 15. Note: Certain icons are for selected models only.
  • Page 18 Note: Certain icons are for selected models only. Note: To disable this function, right click to display the main menu in the live view, and go to “ ” (ADVANCED CONFIG.) “RECORD” “OVERWRITE”.
  • Page 19 * For selected models only...

  • Page 20: Frequently Used Functions

    5. FREQUENTLY-USED FUNCTIONS Note: The default user name and password are both “admin”, which is the highest user level. Note: Different user level has different access privilege for certain DVR functions. Please refer to “5.2 User Level Creation” at page 15. Note: This function is available only for “SUPERVISOR”.
  • Page 21 Note: This function is available only for “SUPERVISOR” and “POWER USER”. To know more details, please refer to “5.2 User Level Creation” at page 15. Note: For our brand’s HD CCTV motorized camera series, click might only show specific icons for focal length and focus adjustment.
  • Page 23 Note: This function is NOT available for “GUEST”. Please refer to “5.2 User Level Creation” at page 15. Note: There must be at least 8192 images of recorded data for playback to work properly. If not, the device will stop playback. For example, if the IPS is set to 30, the recording time should be at least 273 seconds (8192 images / 30 IPS) for the playback to work properly.
  • Page 24 Note: To make a video backup with audio, or play a recording with audio, make sure the camera which supports the audio function is connected to the video-in channel and audio-in channel. For example, the audio data from audio CH1 will be recorded with the video data from video CH1. For 16CH models, the audio CH1 ~ CH4 are corresponding to video CH1 ~ CH4 respectively.
  • Page 25 Note: It’s NOT allowed to remove the hard disk installed in the DVR and connect it directly to your PC to check recorded video clips. It might impair the files saved in the hark disk, causing the loss of those files even when the disk is replaced back to the DVR. Note: The supported PC operating systems are Windows 10, Windows 8, Windows 7, Windows Vista &...
  • Page 26 6. MAIN MENU QUICK START GENERAL CHANNEL TITLE TIME SETUP EVENT STATUS DAYLIGHT DATE DISPLAY EaZy DCCS DISPLAY MOUSE SENSITIVITY AUDIO GAIN RECORD CONFIG SETUP EXIT Note: For details about each event icon, please refer to “4.2 Live Page” at page 12. Note: This function is available only when the connected HD CCTV camera is the same brand as this recorder.
  • Page 27 Note: The I.P.S. section is based on NTSC system. QUICK START MANUAL RECORD EVENT RECORD TIMER RECORD CHANNEL IMAGE SIZE I.P.S. QUALITY BITRATE (kbps) FHD(1080P) SUPER BEST 2064 EXIT Note: The available options for “IMAGE SIZE” depend on the recorder you have.
  • Page 28 QUICK START GENERAL DATE 2009 / NOV / 17 TIME 15 : 35 : 53 TIME SETUP DAYLIGHT NTP SERVER tock.stdtime.gov.tw EaZy FORMAT Y/M/D SYNC PERIOD DAILY (GMT+08:00)TAIPEI EXIT Note: This function works only when this device is configured to the Internet. QUICK START GENERAL DAYLIGHT SAVING...
  • Page 29 QUICK START GENERAL ENABLE EAZY NETWORKING TIME SETUP DAYLIGHT EaZy EXIT Note: For details about available local operations of each user level, please refer to “5.2 User Level Creation” at page 15. ADVANCED CONFIG ACCOUNT USER LIST GROUP TOOLS USER NAME GROUP SYSTEM INFO admin...
  • Page 30 Note: The default user groups are “SUPERVISOR“, “POWER USER“, “USER“ and “GUEST“, and they’re not allowed to be removed. For details about available local operations of each user group, please refer to “5.2 User Level Creation” at page 15. ADVANCED CONFIG ACCOUNT USER LIST GROUP...
  • Page 31 Note: This function requires Internet access. Please make sure this recorder is connected to Internet before using this function. SYSTEM ACCOUNT BAUD RATE 2400 TOOLS HOST ID SYSTEM INFO R.E.T.R BACKUP DATA AUTO KEY LOCK(S) NEVER BACKUP LOG CLEAR HDD HDD-0 RESET DEFAULT SUBMIT...
  • Page 32 Note: It’s NOT allowed to remove the hard disk installed in the DVR and connect it directly to your PC to check video footage. It might impair the files saved in the hard disk, causing the loss of those files even when the disk is replaced back to the DVR.
  • Page 33 Note: It’s recommended to save the file to the default format for security reasons. Only specific video player supports the default format and not everyone can see the video footage. Note: It’s NOT allowed to remove the hard disk installed in the DVR and connect it directly to your PC to check recorded video clips.
  • Page 34 Note: The recorded audio (if any) will be removed when the file format is converted to AVI. Note: If the footage includes data for multiple channels, click to a specific channel for this function to work properly. Note: This function is available only when a hard disk is installed. Note: Before using the USB flash drive, please use your PC to format the USB flash drive to FAT32 format first.
  • Page 35 EVENT INFORMATION QUICK SEARCH HARD DISK ALL HDD EVENT SEARCH CHANNEL 2 SELECTED HDD INFO EVENT LOG 2009 EXIT 15 : 20 SUBMIT Note: To select the year and month, move your mouse to the display bar. Then, click and hold to drag up or down.
  • Page 36 Note: Some events are available only for selected models. EVENT INFORMATION QUICK SEARCH TYPE STATUS SIZE TEMP. SERIAL NUMBER FREE SIZE FORMAT TIME HEALTHY STATUS EVENT SEARCH HDD-0 NORMAL READY 890.562GB ST31000526SV 864.832GB 2011/DEC/13 GOOD 18:18:53 HDD INFO EVENT LOG EXIT EVENT INFORMATION QUICK SEARCH...
  • Page 37 ADVANCED CONFIG CAMERA CH1 CH2 CH3 CH4 DETECTION INTERFACE COAXIAL ALERT BRIGHTNESS NETWORK CONTRAST DISPLAY SATURATION RECORD DEVICES DCCS TIME STAMP DISPLAY CHANNEL TITLE NOTIFY REC AUDIO ALARM OUT DURATION (SECS) (For selected models only) CAMERA PARAMETERS UPGRADE UPGRADE EXIT Note: When this function is disabled, no manual, event or timer recording will be activated even if any of these three record functions is set to “ON”.
  • Page 38 ADVANCED CONFIG CAMERA CH1 CH2 CH3 CH4 DETECTION ALERT NETWORK DISPLAY MOTION RECORD ALARM DEVICES AREA EDIT DCCS PRIVACY MASK EDIT INTERNAL ALARM (For selected models only) NOTIFY EXIT Note: The default setting of SS is 03, which means once an object is detected more than 3 grids, the system will get triggered.
  • Page 39 Note: Up to 4 areas could be added. PRIVACY MASK NAME FUNCTION MOSAIC COLOR TRANSPARENCY EDIT PRIVACY MASK - EDIT FUNCTION MOSAIC COLOR TRANSPARENCY MASK AREA SETUP APPLY Item Description (For selected models only) Note: To know which camera could work with this function, please check with your installer or distributor.
  • Page 40 ADVANCED CONFIG CAMERA EXT. ALERT DETECTION INT. BUZZER ALERT KEY BUZZER NETWORK VLOSS BUZZER DISPLAY MOTION BUZZER RECORD ALARM BUZZER DEVICES HDD BUZZER DCCS ALARM DURATION (SEC) HDD NEARLY FULL (GB) NOTIFY HDD OVERHEAT ALERT ( C) EXIT Note: When this item is set to “OFF”, item 3) to item 7) will be disabled even though they are set to ON.
  • Page 41 DDNS Note: For more details about these two functions and network configurations, please get the setup manual from www.surveillance-download.com/user/network_setup/network_setup_recorder.pdf. ADVANCED CONFIG CAMERA E-MAIL DDNS PROTOCOL EaZy DETECTION NETWORK TYPE STATIC ALERT 192.168.001.010 NETWORK GATEWAY 192.168.001.254 DISPLAY NETMASK 255.255.255.000 RECORD PRIMARY DNS 8.8.8.8 DEVICES SECONDARY DNS...
  • Page 42 ADVANCED CONFIG CAMERA E-MAIL DDNS PROTOCOL EaZy DETECTION TCP PAYLOAD LENGTH 8192 ALERT UDP PAYLOAD LENGTH 1200 NETWORK DISPLAY RECORD DEVICES DCCS NOTIFY EXIT (For selected models only) ADVANCED CONFIG CAMERA E-MAIL DDNS PROTOCOL EaZy DETECTION ENABLE EAZY NETWORKING ALERT NETWORK DISPLAY RECORD...
  • Page 43 (For selected models only) Note: To have the best image quality on your monitor, make sure (1) the selected DVR output resolution is supported by your monitor, and (2) the output settings on both the LCD monitor and DVR are consistent.
  • Page 44 Note: This function is available only when the DVR supports RS485 connection, and you want to connect other brand’s speed dome camera. ADVANCED CONFIG CAMERA CH1 CH2 CH3 CH4 DETECTION DEVICE ALERT NETWORK PROTOCOL NORMAL DISPLAY RATE 2400 RECORD INTERFACE RS485 DEVICES DCCS...
  • Page 45 Note: To know the default baud rate of the speed dome camera, please refer to its user manual. ADVANCED CONFIG CAMERA CH1 CH2 CH3 CH4 DETECTION DIAGNOSTIC START ALERT MENU SETUP NETWORK DISPLAY RECORD DEVICES DCCS DEVICE CAMERA NOTIFY CONNECTION UNKNOWN EXIT Note: This function is for selected models only.
  • Page 46 ADVANCED CONFIG CAMERA IVS1 IVS2 IVS3 IVS4 DETECTION CAMERA ALERT IVS MODE FLOW COUNTING NETWORK DISPLAY LINE DISPLAY SENSITIVITY RECORD RESET COUNT SUBMIT DEVICES VIRTUAL FENCE AREA SETUP DCCS SCENE CHANGE SCENE CHANGE LEVEL MIDDLE NOTIFY EXIT Note: There are some tips to draw the detection line. For details, please check www.surveillance-download.com/user/IVS_setup.pdf.
  • Page 49 LIST QUICK SEARCH CHANNEL 3 SELECTED RECORD MOTION ALARM TIME SYSTEM HUMAN DETECTION FULL EVENT TYPE 3 SELECTED STATISTIC INFLOW OUTFLOW VIRTUAL FENCE ONEWAY MOTION TIME 2010/MAY/17 STATISTIC SUBMIT EXIT IVS STATISTIC LIST CHART HOUR COUNT 00:00 – 00:59 01:00 – 01:59 02:00 –...
  • Page 50 IVS STATISTIC LIST CHART HOUR 2010/MAY/17 BACKUP EXIT Note: This function is for selected models only. ADVANCED CONFIG CANERA PUSH VIDEO PUSH STATUS MESSAGE MAIL MAIL DETECTION RESET ALL GUARD CONNECTION SUBMIT ALERT GUARD TRIGGER BY ALARM IN 1 NETWORK CH01 ALARM OFF / INTERNAL ALARM DISPLAY...
  • Page 51 ADVANCED CONFIG CANERA PUSH VIDEO PUSH STATUS MESSAGE MAIL MAIL DETECTION ACTION ALERT EVENT NETWORK VIDEO LOSS DISPLAY HDD FULL RECORD POWER ON DEVICES HDD (CLEAR / NO HDD / OVER TEMPERATURE) DCCS NET LOGIN KEY UNLOCK NOTIFY SYSTEM ABNORMAL EXIT...
  • Page 52 Note: For E-mail notifications, make sure you have configured an E-mail account in “NETWORK” “E-MAIL” to send the notifications. ADVANCED CONFIG CANERA PUSH VIDEO PUSH STATUS MESSAGE MAIL MAIL DETECTION ACTION ALERT EVENT NETWORK VIDEO LOSS DISPLAY HDD FULL RECORD POWER ON DEVICES HDD (CLEAR / NO HDD / OVER TEMPERATURE)
  • Page 53 Note: Please accept and install ActiveX control on your computer. It’s recommended to use Internet Explorer to open the HTML file. Note: The footage download and playback will be failed if either of your DVR and PC is not connected to Internet.
  • Page 54 Note: Please accept and install ActiveX control on your computer. It’s recommended to use Internet Explorer to open the HTML file. Note: The footage download and playback will be failed if either of your DVR and PC is not connected to Internet.
  • Page 55 SCHEDULE SETTING RECORD RECORD TIMER DETECTION ALARM IN ALARM OUT PUSH VIDEO BUZZER REGULAR REPORT AUTO BACKUP EXIT Note: This function is available only when a hard disk is installed, and the DVR is connected to Internet. SCHEDULE SETTING RECORD PROFILE DETECTION ACTIVE...
  • Page 56 SCHEDULE SETTING RECORD PROFILE DETECTION ACTIVE ALARM IN FTP USER NAME office ALARM OUT FTP PASSWORD PUSH VIDEO FTP PORT BUZZER FTP SERVER 211.75.33.2144 REGULAR REPORT FTP DIRECTORY video AUTO BACKUP METHOD VIDEO AUDIO 2 SELECTED VIDEO SOURCE RECORD STREAM EXECUTION PERIOD WEEKLY EXECUTION DAY OF WEEK...
  • Page 57 SCHEDULE SETTING RECORD ACTIVE DETECTION EXECUTION PERIOD MONTHLY ALARM IN EXECUTION DAY OF MONTH ALARM OUT EXECUTION HOUR PUSH VIDEO BUZZER REGULAR REPORT AUTO BACKUP REGULAR REBOOT EXIT...

  • Page 58: Remote Operation

    7. REMOTE OPERATION Note: The supported PC operating systems are Windows 10, Windows 8, Windows 7, Windows Vista & Windows XP. Note: To use Mozilla Firefox or Google Chrome for remote access, please go to Apple’s official website (http://www.apple.com) to download and install QuickTime first. Note: The illustration below is just for your reference and may be different from what you actually see.
  • Page 59 Note: Your camera must support audio recording, and connect to the video channel which supports audio recording and the audio input of the DVR. For details, please refer to “1.3 Rear Panel” at page 2. Note: To play the backup file (.avc), go to “ ”...
  • Page 60 Note: This function is for selected models only.
  • Page 61 Note: This function is for selected models only.
  • Page 62 Note: For more details about mobile surveillance via your mobile device, download the instructions of EagleEyes installation and configuration from www.surveillance-download.com/user/eagleeyes_quick.pdf. EagleEyes EagleEyes Plus EagleEyes Plus+ EagleEyesHD Plus Note: You might be charged for Internet access via the wireless or 3G network. For the Internet access rate details, please check with your local network operator or service provider.
  • Page 63 Note: Push Video / Push Status is for selected models only. Before enabling Guard, please make sure if your device supports this function.

  • Page 64: Appendix 1 Specifications

    APPENDIX 1 SPECIFICATIONS 4CH Models Model 1 Model 2 Model 3 Model 4 Model 5...
  • Page 65 Model 1 Model 2 Model 3 Model 4 Model 5...
  • Page 66 8CH Model Model 6 Model 7 Model 8 Model 9 Model 10 Model 11 Model 12...
  • Page 67 Model 6 Model 7 Model 8 Model 9 Model 10 Model 11 Model 12...
  • Page 68 16CH Model Model 13 Model 14 Model 15 Model 16 Model 17 Model 18...
  • Page 69 Model 13 Model 14 Model 15 Model 16 Model 17 Model 18...

  • Page 70: Appendix 2 Push Video Configuration

    APPENDIX 2 PUSH VIDEO CONFIGURATION Note: This function is for selected models only. Note: The voltage restriction for alarm-in device connection is under DC24V 1A.
  • Page 71 ADVANCED CONFIG CANERA PUSH VIDEO PUSH STATUS MESSAGE MAIL MAIL DETECTION RESET ALL GUARD CONNECTION SUBMIT ALERT ALARM TRIGGERED DEVICE ALARM IN 1 NETWORK CH01 ALARM OFF / INTERNAL ALARM DISPLAY CH02 ALARM OFF RECORD CH03 ALARM N.O. office DCCS CH04 ALARM OFF NOTIFY...

  • Page 72: Appendix 3 Set Push Video

    APPENDIX 3 SET PUSH VIDEO Note: iOS and Android are the trademarks or registered trademarks of their respective holders.

  • Page 75: Appendix 4 Compatible Usb Flash Drive List

    APPENDIX 4 COMPATIBLE USB FLASH DRIVE LIST Please use your PC to format the USB flash drive as “FAT32”. Note: Note: You can backup up to 2GB video data for one-time USB backup. To backup more data, please set the time & channel(s) you want, and start USB backup again.

  • Page 76: Appendix 5 Compatible Sata Hdd List

    APPENDIX 5 COMPATIBLE SATA HDD LIST Note: It’s necessary to install a hard disk first before firmware upgrade to ensure the upgrade process works properly. Note: To use a green hard disk, use ONLY the hard disk designed especially for surveillance to ensure the device works properly.

  • Page 77: Appendix 6 Main Menu Structure

    APPENDIX 6 MAIN MENU STRUCTURE...
  • Page 78 *For selected models only...

  • Page 79: Appendix 7 Dvr Battery Replacement

    APPENDIX 7 DVR BATTERY REPLACEMENT CR2032 Note: The lithium battery, CR2032, is a non-chargeable battery, and should be purchased separately. Please replace only with the same or equivalent type battery in case of danger.

  • Page 80: Appendix 8 Eazy Networking

    APPENDIX 8 EAZY NETWORKING Note: If the setting is made via the Setting Wizard, the network type will be automatically switched to DHCP. ADVANCED CONFIG CAMERA E-MAIL DDNS PROTOCOL EaZy DETECTION NETWORK TYPE DHCP ALERT 192.168.001.010 NETWORK GATEWAY 192.168.001.254 DISPLAY NETMASK 255.255.255.000 RECORD...
  • Page 82 ONLY...
  • Page 83 Note: One cloud device could be shared up to 30 cloud accounts, but the access to the device might be failed because it is still restricted to the maximum online user setup of the device.
  • Page 84 Note: When there’s no data allowance to use, the network transmission will be down to 1 FPS. To restore the fluency of live view, users need to subscribe a data plan from EagleEyes, or configure the network settings by themselves.
  • Page 85 Note: EaZy Networking setup via a web browser is only available on Internet Explorer. Note: If the setting is made via the Setting Wizard, the network type will be automatically switched to DHCP. ADVANCED CONFIG CAMERA E-MAIL DDNS PROTOCOL EaZy DETECTION NETWORK TYPE DHCP...
  • Page 86 ADVANCED CONFIG CAMERA E-MAIL DDNS PROTOCOL EaZy DETECTION ENABLE EAZY NETWORKING ALERT NETWORK DISPLAY RECORD DEVICES DCCS NOTIFY EXIT MAC: 00:0E:53:EC:A7:B4 Note: You PC must be connected to Internet. EaZy Control Note: If you’re not prompted to install the plugin, please lower the security level of Internet Explorer, and try to log into he cloud service again.
  • Page 87 Note: The device name changed here will be fixed and can’t be changed later. ONLY...
  • Page 88 Note: One cloud device could be shared up to 30 cloud accounts, but the access to the device might be failed because it is still restricted to the maximum online user setup of the device.
  • Page 89 Note: When there’s no data allowance to use, the network transmission will be down to 1 FPS. To restore the fluency of live view, users need to subscribe a data plan from EagleEyes, or configure the network settings by themselves.

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