Sight mark SIGNAL N320RT User Manual page 12

TROUBLESHOOTING continued
The unit does not operate on external power:
1. Make sure the power supply is providing output voltage.
2. Check that the power bank is charged. Charge if necessary.
3. Check that the USB cable is plugged in to both the Signal or power supply.
The image is flickering:
1. This is common if the unit is viewing or pointing in the direction of a bright light source. Cease viewing the bright
light source immediately. If flickering in normal dark conditions the unit may need to be returned for service.
The image is not in focus:
1. Make sure there is no dust or condensation covering the objective lens or eyepiece.
2. Adjust the focus ring near the objective lens to adjust focus for different viewing distances.
3. Make sure to adjust the diopter setting on the eyepiece for your specific vision.
No Wi-Fi signal or erratic signal:
1. The Signal is beyond reliable Wi-Fi range or there are obstacles between the unit and the signal receiver. Place the
Signal in line of sight of the Wi-Fi signal.
2. There may be too many Wi-Fi networks in the area. Move the unit to an area with few or no other Wi-Fi networks.
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The unit is not operating properly due to firmware update:
1. Restore the original firmware version using the following procedure:
a. Connect an external power supply or insert batteries into the unit.
b. Hold down simultaneously the IR and Zoom buttons.
c. Start the unit with a brief press of the ON button. Display will blink two times.
d. Release the Record button and the controller. The original firmware is now being installed which may take up to 1
minute. After successful install the display will steadily glow.
e. Disconnect the Signal from the power supply or remove the batteries as the Signal will not turn off using the
on/off button.
f. After the Signal is shutdown it is ready to operate.
SIGHTMARK WARRANTY
Please visit www.sightmark.com for warranty details and information.
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