Troubleshooting Tips - Runco VIDEO XTREME VX-22D Installation & Operation Manual

Table 5-1 provides some general guidelines for troubleshooting problems you may
encounter with the VX-22d. If the suggested solutions fail to resolve the problem or if you
encounter an issue not described here, please contact Runco Technical Support.
Table 5-1. Troubleshooting Chart
Symptom
The projector does not turn
on after initial installation. The
power LED on the front of the
DHD Controller lights red after
you press the power button.
The projector and DHD Con-
troller are both on, but there is
no video image on-screen.
A projected image from a
DVD is split or otherwise
scrambled.
Image is too bright and/or
lacks definition in the bright
areas of the image.
Image appears "washed out"
and/or dark areas appear too
bright.
Colors in the image are
swapped; for example, reds
appear blue or vice versa.
Image geometry is incorrect.
The projector will not turn
back on after it was powered
down, or the image disap-
pears during operation.
Runco VX-22d Installation/Operation Manual
Possible Cause(s)
• The DHD Controller is
connected to the VX-22d
incorrectly or not at all.
• The VX-22d is not plugged
in or the AC outlet is not
active.
• Incorrect source selection.
• Source component is not
turned on.
• DVD player is set to
progressive scan mode.
• Contrast is set too high.
• Brightness is set too high.
• The Red/Pr, Green/Y or
Blue/Pb outputs from the
source are connected to
the wrong inputs on the
DHD Controller.
• Incorrect aspect ratio
selection.
• The projector will not turn
on for two minutes after
power-down, to protect
the lamp.
• The lamp has failed.
Solution
• Verify the DVI-DL cable
connection from the DHD
Controller to the VX-22d
(Figure 3-10).
• Ensure that the VX-22d is
plugged in and that the AC
outlet is active.
• Select the correct source.
• Turn on the source.
• Turn off progressive scan
on the DVD player.
• Lower the contrast setting.
• Lower the brightness
setting.
• Ensure that the source
outputs are connected to
the correct DHD Controller
input.
• Select the aspect ratio that
best matches the source
image and screen size
(refer to Table 4-1).
• Wait two minutes until the
LED at the front of the
DHD Controller turns red.
• Replace the lamp.
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Maintenance and Troubleshooting
5.3

Troubleshooting Tips