IDEAL Touch User Manual page 27

Troubleshooting
FAULT
Radiators will not
switch off
Radiators will not
switch on
I do not have any
hot water
The screen will not
light up
Warning triangle is
showing
No response to
temperature / time
adjustments
Relay transceiver
FAULT
LED light 1 is off
LED light 2 and/or
3 is off
Note. All electrical installation and maintenance work should be carried out by a
suitably qualified electrician or other competent person.
ACTION
Check that the Touch thermostat is not set to on.
Rotate outer wheel anti clockwise until the target temperature
is below the actual temperature.
Check that the Touch thermostat is set to on or auto. If
set to Auto check you are within a scheduled-on period
(blue tappets) and rotate outer wheel clockwise until target
temperature is above the actual temperature.
Check hot water is set to on or Auto. Review of hot water on
times may be required.
Wait 10 seconds, press the screen again. If the screen is still
blank replace the batteries.
Press warning triangle. If "Zone 1 Fault" is shown refer to
location guidelines. If "Boiler Fault" is shown, check boiler
display and refer to boiler installation manual.
Check the left-hand light on the relay transceiver. If this is off,
refer to the location guidelines.
ACTION
Refer to location guidelines.
Contact Installer.
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