Moog Enteralite Infinity Troubleshooting Manual page 2

NO FLOW IN or NO FLOW OUT Alarm
• NO FLOW IN – Occlusion between delivery set and pump.
• NO FLOW OUT – Occlusion between pump and patient.
1. Is delivery set tubing
pinched, kinked or
clogged?
NO
2. Is tab on inside of
door broken?
NO
3. Is pressure sensor
region of cassette
receptacle clean?
YES
4. Are there visible
signs of damage to
pressure sensors
area?
CHARGING PROBLEMS
1. Is A/C adapter
charger plugged
into wall outlet and
pump properly?
YES
2. Is wall outlet
functioning properly?
YES
3. Does charger adapter
appear to have any
damage?
NO
4. Does charger port
appear to have any
damage including
bent or missing pins?
NO
5. Is Battery Symbol
and E and F of fuel
gauge flashing?
Check delivery set for obstructions or kinks in tubing.
YES
Correct blockage and resume feeding.
Contact MOOG Customer Service, (800) 970-2337
YES
Clean pressure sensor area with a cotton swab, soft cloth or
NO
dampened sponge, or wash entire pump under running water.
Do not use abrasive materials or harsh chemicals.
Contact MOOG Customer Service, (800) 970-2337
YES
Disconnect from patient and fill a new delivery set with food.
NO Prime set and start pump.
Customer Service, (800) 970-2337 for assistance.
Check connections for both wall plug and pump adapter.
Green indicator light on charger wall plug should be
NO/
illuminated and pump display should have plug symbol with
UNSURE
scrolling bars between E and F of fuel gauge.
When pump is fully charged, bars will stop scrolling.
NO/
Plug another device into outlet to verify outlet is functioning
UNSURE
properly.
YES
YES
Contact MOOG Customer Service, (800) 970-2337
YES
If condition continues, contact MOOG Customer Service,
NO
(800) 970-2337 to return pump for service.
to order a new door.
to return pump for service.
If alarm continues, contact MOOG
Contact MOOG Customer Service, (800) 970-2337
to order a new charger.
Contact MOOG Customer Service, (800) 970-2337
to return pump for service.
to return pump for service.