Sapling SMA 2000 Series Installation Manual
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Sapling SMA 2000 Series Installation Manual

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Installation Manual V14.10
SMA 2000 Series Master Clock
Current as of May 2018
The Sapling Company, Inc.
P. (+1) 215.322.6063
1633 Republic Road
F. (+1) 215.322.8498
Huntingdon Valley, PA 19006
www.sapling-inc.com
USA

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  • Page 1 Installation Manual V14.10 SMA 2000 Series Master Clock The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Current as of May 2018...

  • Page 2: Table Of Contents

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com SMA 2000 Master Clock Table of Contents Table of Contents - Email Alerts 51-52 Important Safety Instructions - System Settings 53-54 System Preparations...

  • Page 3: Important Safety Instructions

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Important Safety Instructions VERY IMPORTANT: KNOW YOUR COMMUNICATION PROTOCOL This master clock is designed to support multiple communication protocols. To run any clock system properly, the master clock requires the correct wiring format.

  • Page 4: System Preparations

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com System Preparations Identify an appropriate location to install the master clock. The location should be accessible to the installer, and should be easily able to access its time base. This...

  • Page 5: Installing A Master Clock

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Installing a Master Clock - Wall Mount Included in Package Description Quantity Picture Master Clock Power Cable (E-PWR-CBL-KIT-1) Paper Mounting Template (M-23-MTEMP-1) Included in Mounting Kit (M-SURF-MNT-KIT1) #10-1.5 Sheet Metal Screw...

  • Page 6: Wall Mount

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Installing a Master Clock - Wall Mount 1) Use a ruler, a level, and the provided template to 2) Use a drill to drill holes into the wall at the mark four points on the wall.

  • Page 7: Installing A Master Clock

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Installing a Master Clock - Wall Mount 5) Unscrew the bottom panel from the clock. 6) Remove the metal punch-outs so that cables can be installed.

  • Page 8: Wall Mount

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com 9 10 Installing a Master Clock - Wall Mount 9) Hang the master clock on the wall screws. Do 10) Pass the remaining two screws through the...

  • Page 9: Rack Mount

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Installing a Master Clock - Rack Mount Included in Package Included in Package Description Quantity Picture Master Clock Power Cable (E-PWR-CBL-KIT-1) Please Note: A user will also have to provide a Phillips-head screwdriver, a server/network cabinet, and the screws and bolts needed to attach the master...

  • Page 10: Installing A Master Clock

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Installing a Master Clock - Rack Mount 1) Thread any necessary cables through the back of 2) Unscrew the back panel from the master clock.

  • Page 11: Rack Mount

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Installing a Master Clock - Rack Mount 5) Attach the power cables to the appropriate port 6) Use a screwdriver to reattach the master clock on the master clock.

  • Page 12: Remote Antenna For Rack Mount

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Installing a Master Clock - Remote Antenna for Rack Mount Included in Package Description Quantity Picture Remote Antenna (Not to scale) Remote Antenna Cable 25ft (7.62m) long...

  • Page 13: Installing A Master Clock

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Installing a Master Clock - Remote Antenna for Rack Mount 1) Use the provided template and a leveling device 2) Use a drill to drill holes into the wall at the to mark four points on the wall.

  • Page 14: Installing A Master Clock

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Installing a Master Clock - Remote Antenna for Rack Mount 5) Unscrew the bottom panel from the 6) Remove at least one metal punch-out from the remote antenna.

  • Page 15: Remote Antenna For Rack Mount

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Installing a Master Clock - Remote Antenna for Rack Mount 9 10 9) Hang the remote antenna on the wall screws. Do...

  • Page 16: Installing A Master Clock

    E-ANT-CBL-150F-1 150ft (45.7m) E-ANT-CBL-300F-1 300ft (91.4m) Please note that Sapling can also provide solutions for projects where a GPS cable longer than 300 feet (91.4 meters) is required. For more information, please contact your dealer.Using a GPS cable other than the one provided by your dealer might result in an unreliable time signal.
  • Page 17 The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Installing a Master Clock - GPS Antenna (Optional) Connecting the GPS cable to the master clock is easy: screw that end of the cable into the dedicated port on your master clock.

  • Page 18: Gps Antenna (Optional)

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Installing a Master Clock - GPS Antenna with Surge Protector (Optional) Customers are offered the opportunity to purchase a surge protector, which is designed to defend the master clock from a lightening strike to the GPS antenna.
  • Page 19 The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Inputs - NTP Server The master clock can receive NTP time over a Local Area Network connected to the Internet. To accomplish this, the master clock must be connected to the router by a CAT5 or CAT6 Patch Cable with an RJ45 connector.

  • Page 20: Inputs And Outputs

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Inputs and Outputs - Sync-Wire If your master clock is set to receive data through wires from another device as its primary time input, the wires must be attached to the proper ports on the master clock.

  • Page 21: Minute Correction

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Inputs - Sync-Wire 59 Minute Correction Dry Contact Closure 110VAC Interface or 24VAC Interface 240VAC Interface N.O. 58 Minute Corrections 1–4 Dry Contact Closure...
  • Page 22 The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Inputs - Sync-Wire National Time/Rauland Dry Contact Closure 110VAC Interface or 24VAC Interface 240VAC Interface N.O. Rauland Digital Input Input...

  • Page 23: Dukane Digital

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Inputs - Sync-Wire Dukane Digital Reset Minute Pulse Ground Once a Day Pulse Dry Contact Closure N.O. Fire Alarm Interface Installation The Fire Alarm Interface allows the user to accept a signal from an existing fire alarm. When the relay is activated, the master clock will command all of the compatible secondary digital clocks to display “FirE”.

  • Page 24: Sync-Wire

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com The wiring diagram on the following page applies to Sync-Wire Systems only DO NOT USE THE DIAGRAM ON THE FOLLOWING PAGE IF YOUR...
  • Page 25 115/230VAC SAM Series Wired Clock Neutral J1-1 Reset J1-2 Power Black Neutral White Green Ground 115/230VAC SBD 3300 Series Wired Clock Red & Blue Wires are NOT provided by Sapling Neutral White Power Black Reset Yellow Green Ground 115/230VAC SAM Series Wired Clock...
  • Page 26 24VAC SAM Series Wired Clock Neutral J1-1 Reset J1-3 Power Yellow Neutral Orange Green Ground 24VAC SBD 3300 Series Wired Clock Red & Blue Wires are NOT provided by Sapling Neutral White Power Black Reset Yellow Green Ground 24VAC SAM Series Wired Clock...

  • Page 27: 2-Wire Digital

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com The wiring diagram on the following page applies to 2-Wire Digital Systems only DO NOT USE THE DIAGRAM ON THE FOLLOWING PAGE IF YOUR SYSTEM USES A SYNCHRONIZATION PROTOCOL OTHER THAN SAPLING’S 2-WIRE DIGITAL PROTOCOL...

  • Page 28: Wire Digital

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Outputs - 2-Wire Digital SMA Series Master Clock 18 19 Input A Input B 21 20 19 18 Converter A2/B2/C2 A1/B1/C1 White...
  • Page 29 The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com The wiring diagram on the following page applies to RS485 Systems only DO NOT USE THE DIAGRAM ON THE FOLLOWING PAGE IF YOUR SYSTEM USES A SYNCHRONIZATION PROTOCOL OTHER THAN SAPLING’S PROPRIETARY RS485 PROTOCOL...

  • Page 30: Rs485

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Outputs - RS485 SMA Series Master Clock 21 20 19 18 Clock Circuit 19 18 Power Blue Brown Purple Power Black 24VAC...

  • Page 31: Once-A-Day Pulse

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Outputs - Once-a-Day Pulse SMA Series Master Clock 27 26 25 24 23 22 27 26 25 24 23 22 Master Clock Circuit...
  • Page 32 The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Basic Configuration - DHCP and Static IP NOTE: Firewall Ports 80 (TCP) and 123 (UDP) must be open to use the master clock on a network.
  • Page 33 The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Basic Configuration - Web Interface The function of this section is to quickly configure a new master clock by using the master clock’s web interface.
  • Page 34 The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Basic Configuration - Web Interface 3) Click on the tab labeled “IP”. If you are configuring a static IP address, follow steps 3A-3F. If you are configuring a DHCP address, skip to step 4.
  • Page 35 The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Basic Configuration - Web Interface 4) Click on the tab labeled Synchronization. 4A) Select your primary input for time data from the drop-down menu on the upper left.
  • Page 36 The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Basic Configuration - Web Interface 5) Click on the tab labeled NTP Servers. If you are using NTP as your synchronization source, perform steps 5A-5E.

  • Page 37: Basic Configuration

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Basic Configuration - Web Interface (Continued) A B C 6) The following configurations are done in the System Settings tab in the master clock: 6A) *When installing a 2-Wire Clock System the master clock is set to send RS485 time data to the converter box once every second as standard.

  • Page 38: Manual Controls

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Manual Controls The purpose of this section is to get a new master clock up and running using the manual controls on the front of the master clock.
  • Page 39 The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Manual Controls The numbers shown on the left are examples. Going down the list and entering every one of the examples exactly as shown will cause the master clock to malfunction or use incorrect data.
  • Page 40 The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Manual Controls The numbers shown on the left are examples. Going down the list and entering every one of the examples exactly as shown will cause the master clock to malfunction or use incorrect data.
  • Page 41 The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Manual Controls The numbers shown on the left are examples. Going down the list and entering every one of the examples exactly as shown will cause the master clock to malfunction or use incorrect data.
  • Page 42 The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Manual Controls 30--01 Setting 30 - Set the Primary Input Press the bottom button to scroll from 01 to 13. Each value corresponds to the...
  • Page 43 02 - Comprehensive Test 03 - Manufacturer’s Default 04 - Combination of 02 and 03 (button must be pressed on Sapling SAM clocks) 05 - Combination of 02 and 03 (button does not need to be pressed on secondary clock) 09 - Overrides the previous Diagnostic and commands secondary clocks to resume displaying the time.

  • Page 44: Error Lights On Led Display

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Error Lights on LED Display The display on the master clock features a circular LED above and to the left of each digit. These LEDs will activate in the event of an error, or to indicate other information.

  • Page 45: Wireless System Setup

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Wireless System Setup 1. Identify an appropriate location to install the master clock or remote antenna. See the pictures on the next page for examples.
  • Page 46 The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Wireless System Setup On the right is a Wall/Surface Mount Master Clock with a built-in transmitter. On the right is a Rack Mount Master Clock and Remote Antenna/Transmitter.

  • Page 47: Web Interface

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Web Interface - Log In 1. Password - There are two levels of passwords that will enable the user to access web interface features.
  • Page 48 The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Web Interface - Date/Time 1. Time - This field is where the current time is displayed. The time data should be received from an NTP server as standard or from a GPS receiver as an optional feature.
  • Page 49 The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Web Interface - DST (Daylight Saving Time) 1. Daylight Saving Time Selection - This drop down list gives four options for configuring Daylight Saving Time: •...
  • Page 50 The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Web Interface - Email Alerts 1. Email Recipient - This field is where the user name of the e-mail recipient is entered. Do not enter the domain and suffix.

  • Page 51: System Settings

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Web Interface - System Settings 1. User Password - This field allows the user to enter a new password for user-level programming. Users may view every tab, but cannot change every setting.

  • Page 52: Web Interface

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Web Interface - System Settings (Continued) 1. Bias Seconds - This field allows the user to add or subtract seconds from the time being sent to secondary clocks.

  • Page 53: Synchronization

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Web Interface - Synchronization 1. Input Selection - This drop-down list allows the user to select which service signal the master clock will depend upon for accurate time.

  • Page 54: Synchronization

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Web Interface - Synchronization (Continued) 3. Clock #1 Circuit - This drop-down list allows the user to select the sync-wire output for master clock Sync-wire Circuit 1.
  • Page 55 The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Web Interface - IP Settings 1. Gateway IP Address* - This field allows the user to set the Gateway IP address for the master clock.

  • Page 56: Ntp Servers

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Web Interface - NTP Servers 1. Retry Failed Server After - Under normal circumstances, if the master clock cannot get NTP time from the selected server on the list, it will attempt to get NTP time through another one of the listed addresses.
  • Page 57 The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Web Interface - IP Status NOTE: Everything in this tab reflects settings entered earlier or hard-wired into the master clock. This page is view-only.

  • Page 58: Clock Features

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Web Interface - Clock Features 1. Display Format - This drop-down list allows the user to select whether they want the LED display on the master clock to display time in 12 or 24 hour mode.

  • Page 59: Database Maintenance

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Web Interface - Database Maintenance 1. Upload Database - Sends the master clock settings, events, and schedules as a file to whichever device is accessing the master clock through the web interface.

  • Page 60: Ntp Server Upgrade

    Voice-over-IP telephones, IP-operated cameras, or any IP device that can receive NTP or SNTP time protocol over a LAN. Sapling NTP 7000 and NTP 8000 Master Clock models include the NTP server as a standard feature. Sapling also offers the NTP server as an optional upgrade to SMA 2000, SMA 3000, SMA 5000, and SMA 6000 Master Clocks.

  • Page 61: Support - Frequently Asked Questions And Troubleshooting

    The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Support - Frequently Asked Questions and Troubleshooting The master clock is not powering up. What do I do? Check the connection between the master clock and power source. The power cable should be correctly plugged into the power source and master clock.
  • Page 62 The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Support - Frequently Asked Questions and Troubleshooting Does this master clock convert time data to 2-wire 24-volt communication protocol? No. To convert time data to the 2-wire 24-volt communication protocol, the user must purchase a converter box by ordering part number SCB-100-000-1 My sync-wire secondary clocks do not seem to be getting the time shown on the master clock.
  • Page 63 The Sapling Company, Inc. P. (+1) 215.322.6063 1633 Republic Road F. (+1) 215.322.8498 Huntingdon Valley, PA 19006 www.sapling-inc.com Support - Frequently Asked Questions and Troubleshooting Why isn’t the Master Clock appearing on the IP Monitoring Software? Check the following: 1) Confirm that the computer running the IP Monitoring Software and the Master Clock are on the same subnet.

  • Page 64: Compliances

    CET appareil numérique de la classe B est conforme á la norme NMB-003 du Canada. CE Declaration of Conformity We, The Sapling Company certify and declare under our sole responsibility that the SMA 2000 conforms with the essential requirements of the EMC Directive 2004/108.EC and LVD 2006/95/EC, based on the...

  • Page 65: Warranty

    Sapling Limited Warranty and Disclaimer The Sapling Company, Inc. warrants only that at the time of delivery and for a period of 24 calendar months after delivery or the period stated in this invoice, if different, the Goods shall be free of defects in workmanship and materials, PROVIDED that this warranty shall not apply: To damage caused by Buyer’s or any third party’s act, default or misuse of the Goods or by failure to follow...

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