Troubleshooting - Ten-Haaft Oyster V Vision Operator's Manual

5. SERVICE

5.3 Troubleshooting

Stop function
It must be possible to stop the antenna motion at any time. To stop or interrupt a satellite search,
press the OK button (stop function) of the control panel, the power button of the remote of the Oyster TV or
the power button of the FeatureBox (only at the Oyster® V). After either of these buttons has been pressed no
control functions will be executed.
Resetting the stop function
To cancel the stop function, please press the OK button (stop function) of the control panel, the power
button of the remote of the Oyster TV or the power button of the FeatureBox (only at the Oyster® V).
Error Description
No satellite was found during
search.
The antenna does not retract or
unfold properly.
The antenna does not react
after activation or does not
respond to commands.
Signal tone of featureBox
26
Trouble-shooting
Do you have a clear view to the south?
Are you inside the footprint of the satellite being searched?
Does your position require the LNB's SKEW angle to be adjusted?
Is the motion obstructed by obstacles?
Is the supply voltage too low (weak battery)?
Is the fuse OK?
Are all cables properly connected?
When the system receives the control command to retract (Ignition
switch has to be connected), but no feedback to the FeatureBox was sent,
a signal sound is heard and it is to ckeck whether the system is retracted.