What Is Not Covered; Australian Consumer Law - Dyson supersonic HD01 Operating Manual

WHAT IS NOT COVERED

• Damage caused by not carrying out the recommended
appliance maintenance.
Under your Dyson guarantee, Dyson shall not be liable for
costs of repair or replacement of a product incurred as a
result of:
• Accidental damage, faults caused by negligent use or care,
misuse, neglect, careless operation or handling of the
Dyson appliance which is not in accordance with this Dyson
Operating Manual.
• Use of the appliance for anything other than as a hair dryer.
• Use of parts not assembled or installed in accordance with
the instructions of Dyson.
• Use of parts and accessories other than those produced or
recommended by Dyson.
• Faulty installation (except where installed by Dyson).
• Repairs or alterations carried out by parties other than Dyson
or its authorised agents.
• Normal wear and tear (e.g. fuse etc.).
• If your Dyson guarantee does not apply, you may have
statutory rights and remedies available to you as a consumer.
If you are in any doubt as to what is covered by your Dyson
guarantee, please call the Dyson Customer Care Helpline.

AUSTRALIAN CONSUMER LAW

The details of the Dyson guarantee are set out below.
In addition to your rights under the Dyson guarantee, we also
provide the following statement as required by the Australian
Consumer Law: In Australia, your Dyson appliance comes
with statutory guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also
entitled to have your Dyson appliance repaired or replaced
if it fails to be of acceptable quality and the failure does not
amount to a major failure.
DYSON 2 YEAR GUARANTEE
TERMS AND CONDITIONS OF YOUR DYSON
2 YEAR GUARANTEE.
• The Dyson guarantee becomes effective from the date
of purchase.
• All work will be carried out by Dyson Appliances (Aust) Pty
Ltd., Avery Robinson Ltd. (NZ) or their authorised agents.
• Any parts replaced by Dyson or its service agents will become
the property of Dyson Appliances (Aust) Pty Ltd. or Avery
Robinson Ltd. (NZ).
• The repair or replacement of your Dyson appliance under
the Dyson guarantee will not extend the period of the
Dyson guarantee.
• The Dyson guarantee provides benefits which are additional
to and do not affect your statutory rights as a consumer.
• You must provide proof of (both the original and any
subsequent) delivery/purchase before any work can be
carried out on your Dyson appliance. Without this proof, any
work carried out pursuant to the Dyson guarantee and any
associated delivery charges (both to and from us) will be at
your cost, subject to your statutory rights and remedies as a
consumer. Please keep your receipt or delivery note.