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REGISTERING YOUR
DYSON GUARANTEE
To help us ensure you receive a prompt and
efficient service, please register as a Dyson
machine owner. There are three ways to do this:
• Online
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register
• By calling the Dyson Helpline
AU: 1800 239 766
NZ: 0800 397 667
• By completing and returning the enclosed form
to us by mail.
This will confirm ownership of your Dyson
machine in the event of an insurance loss, and
enable us to contact you if necessary.
Your serial number can be found on the rating
plate located on the cable label, towards
the plug. Note your serial number for future
reference on the back page of your User guide.
If your Dyson machine needs to be repaired,
call the Dyson Helpline so we can discuss the
available options. If your Dyson machine is
under guarantee, and the repair is covered,
it will be repaired at no cost.
DYSON 2 YEAR GUARANTEE
TERMS AND CONDITIONS OF THE DYSON
2 YEAR GUARANTEE
WHAT IS COVERED
• The repair or replacement of your Dyson
machine (at Dyson's discretion) if it is found to be
defective due to faulty materials, workmanship
or function within 2 years of purchase or
delivery (if any part is no longer available or
out of manufacture, Dyson will replace it with a
functional replacement part).
• This Dyson guarantee will only be valid if the
machine is used in the country in which it
was sold.
WHAT IS NOT COVERED
• Damage caused by not carrying out the
recommended machine maintenance.
Under your Dyson guarantee, Dyson shall not
be liable for costs of repair or replacement of a
product incurred as a result of:
• Accidental damage, faults caused by negligent
use or care, misuse, neglect, careless operation
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