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Additional information
Refer to the following documentation related to this product:
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For additional resource information on the Fibre Channel industry, visit the Technical Committee
T11 Web site. This Web site provides interface standards for high-performance and mass storage
applications for Fibre Channel, storage management, as well as other applications:
For information about the Fibre Channel industry, visit the Fibre Channel Industry Association Web
site:
Getting technical help
Contact Dell for hardware, firmware, and software support, including product repairs and part
ordering. To expedite your call, have the following information available:
1. General Information
2. 8/4Gbps FC SAN Module Serial Number
3. World Wide Name (WWN). Use the CLI wwn or switchShow commands to display the WWN.
4. Software licenses. Use the CLI licenseIdShow command to display the list of licenses and
6
Dell 8/4Gbps FC SAN Module Administrator's Guide
Dell 8/4Gbps FC SAN Module Getting Started Guide
http://www.t11.org
http://www.fibrechannel.org
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Dell Service Tag
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Technical Support contract number, if applicable
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FC SAN Module model
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FC SAN Module operating system version
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Error numbers and messages received
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supportSave command output
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Detailed description of the problem and specific questions
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Description of any troubleshooting steps already performed and results
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Serial console and Telnet session logs
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syslog message logs
The FC SAN Module serial number and corresponding bar code are provided on the serial
number label attached to the module. Following is an example of a serial number and barcode:
FT00X0054E9
FT00X0054E9
corresponding license IDs available on the unit.
Dell 8/4Gbps FC SAN Module Hardware User's Manual
53-1001964-01
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