AT&T U-verse Self-Installation Manual page 2

Set up
1
Approximate time: 10 minutes
Note: Leave any cables that are already connected to the gateway as they are.
For best results, connect only the
devices/adapters depicted below.
Phone ports
Note: Leave any
cables already in
these ports as
they are.
Ethernet ports
Power port
Residential Gateway—back panel
a
Connect the new yellow Ethernet cable from an open/available gateway Local Ethernet port to the
computer Ethernet port.
B Connect the gray phone cord from the gateway Lines 1 & 2 port to your phone. If you are using a cordless
phone, make sure the base station is plugged into an electrical outlet.
Battery backup and connections
2
Important: You will temporarily lose your at&t U-verse®
tV service and your tV/DVR connection during this step.
Attach your battery backup unit:
• Power down your Residential Gateway by unplugging the
power adapter from the wall and the gateway. You will no
longer need this power supply.
• Connect the battery backup unit by plugging it into an
electrical outlet. Then plug the round connector into the
Power port on the Residential Gateway.
Switch the power to On. You should see a solid green
Power light to indicate a successful power connection.
See the "Having trouble?" and "Specific issues" sections on the
Questions?
back of this guide for tips and answers to common questions.
Phone or cordless
base station
B
a
Ethernet cable
PC Ethernet port
Electrical outlet
Approximate time: 10 minutes
Before After
Check your Internet connection:
• On the gateway, make sure the indicator lights for Broadband and Service
turn solid green and that the indicator light for Local Ethernet is blinking green.
If the Broadband and Service lights do not turn solid green or continue to blink
after 10 minutes, see the "Having trouble?" section on the back of this guide.
During this time, do not unplug the power adapter. this
can damage the gateway and interrupt your tV service.
Mandatory activation
3
Note: You must complete both activation steps in order to use your Internet and Voice services.
• To activate your high-speed Internet:
(e.g., Internet Explorer® or Safari®). The online registration process will start
automatically to assist you in activating your Internet and Voice services. If it
does not, enter att.net/uverse into your address bar. Continue with online
registration using the 4-digit passcode you created when you placed your
order—it was mailed to you separately for your reference.
• To activate your Voice service:
connected and follow the voice instructions to complete the activation.
Important: You will have a dial tone after completing step 2, but will only be able
to make emergency and toll-free calls until you activate your service in step 3.
Adding a second phone line
To add a second AT&T U-verse Digital Voice service line (with a
different phone number):
• Connect the gray phone cable from the AUX Line port to your
phone or cordless base station.
• Complete the mandatory activation of your Voice service
(see step 3) from the phone you just connected.
Go Wi-Fi
4
Note: If you have a newer computer, it may already have wireless
capabilities built in. If not, you can purchase wireless cards and
adapters at att.com/equipment or an electronics store.
Write down your Network Name (SSID) and Wireless Network Key (WPA) to
configure a wireless device. This information is on the side of your gateway. The
Network Name consists of "2WIRE" plus the last three digits of the gateway's
serial number. Be sure to record this information in the form to the right.
Now configure your wireless network:
• Go to your computer's Wireless Network Settings and refresh the network list.
ON
• Select your Network Name (SSID) from the list. You may need to scroll through
OF F
the list to find your SSID.
• Enter the 10-digit Wireless Network Key (WPA) in the password field to
connect to your network.
Stay connected on the go!
High Speed Internet service, so you can access the Internet at thousands of AT&T Wi-Fi Hot
Spots across the country . Visit attwifi.com to learn more.
Computer
To phone jack
on wall
Open your Internet browser
Computer or TV
Call 1.877.377.0016 from the phone you just
SN:
For Advanced Configuration: http://192.168.1.254
System Password:
Mac Address:
Wireless Network Key:
(optional)
Approximate time: 10 minutes
Network Name (SSID)
2
10-digit Wireless Network Key (WPA)
AT&T Wi-Fi Basic is included with your AT&T U-verse
Computer
Local Ethernet
Blinking green
Wireless
Phone 1
Phone 2
Solid green
Broadband
Service Solid green
Note: If you're using an Ethernet cable
for your connection, the Local Ethernet
light should blink. When you're connected
wirelessly, the Wireless light will blink. 3600HGV
Approximate time: 20 minutes
To phone jack
on wall
Local Ethernet
Computer or TV
Wireless
Phone 1
Phone 2
Broadband
Service
3600HGV
SN:
For Advanced Configuration: http://192.168.1.254
System Password:
Mac Address:
Wireless Network Key:
WPA
W I R E