4.6. Service Mode
4.6.1. Entering/Exiting Service Mode
To enter the service mode, press 1,2,3 number keys simultaneously. When the password dialog box appears, enter "1934"
and press the "OK" button.
To exit the service mode, press the "Exit Service" button at the right upper corner of the display.
4.6.2. Service Mode Menu Tree
a) Information Tab
Level 1
General
Supply Status
Software Version
Information
Service Hours
Fault Log
Print Reports
Export Reports
b) Maintenance Counts Tab
Level 1
Fault Count
Jam Count
Maintenance
Counts
Part Replacement
Count
Copyright© 1995-2013 SAMSUNG. All rights reserved.
Level 2
Customer Replacement Unit
Field Replacement Unit
Power On Hours
Low Power Hours
Power Save Hours
RTF Format
XML Format
PDF Format
Level 2
Print Jam
Scan Jam
Toner Cartridge
Transfer
Fuser
Roller
Level 3
Level 3
4. Troubleshooting
Level 4
Toner
Transfer
Fuser
Roller
ADF Roller
Level 4
Pick-up Jam
Feed Jam
Duplex Jam
Exit Jam
Scan Jam
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