VeriFone VX520 Quick Reference Manual page 2

DEBIT RE-ENTER AUTHORIZATION ONLY
• Press the purple DOWN ARROW key until • Press the purple
Offline displays • Select
• Select OFFLINE • Enter sale amount and press
• Enter sale amount and press ENTER • Select
– Enter tip amount and press ENTER, • Swipe customer card or manually enter
account number and press
or press ENTER to bypass.
• Select
YES
• Select
– Enter expiration date (MMYY)
• Swipe customer card or manually enter
account number and press ENTER and press
• Select DEBIT
– Imprint the card and press
• Select type: SALE or REFUND
• Terminal dials out, and receipt prints
• Enter network ID (three digits),
and press ENTER
TIP ADJUST
• Enter settlement date (MMDD),
• Press the purple
and press ENTER
• Select retrieval method:
• Enter original transaction date (MMDDYY),
CLRK
ENTER (clerk ID),
and press
ACCT
(last 4 digits), or
• Enter original time (HHMMSS),
ENTER • Enter retrieval information, and press
and press
• Enter original trace number (six digits), and • Transaction displays, select option
press ENTER (adjust tip),
trans),
• Enter retrieval reference number (12 digits),
or INV#
and press ENTER
• Enter the tip amount and press
• Enter approval code (six digits), and press
• Terminal displays 'Approved XXXXXX',
ENTER
press
– Enter cash back amount and press ENTER
• Select
• Receipt prints
another transaction
CREDIT OFFLINE ENTRY
BALANCE INQUIRY
DOWN ARROW
• Press the purple key until
Offline displays
• Press the purple
• Select OFFLINE
Balance Inq. displays
• Enter sale amount and press ENTER
• Select
• Swipe customer card or manually enter
– Enter tip amount and press ENTER, or press
account number and press
ENTER to bypass.
• Choose card? Select
• Select YES
– If Credit, enter expiration date (MMYY)
• Swipe customer card or manually enter
ENTER
account number and press and press
CREDIT
• Select – If EBT, select type:
– Enter expiration date (MMYY) and press
– If EBT, have customer enter PIN on PIN
ENTER
pad and press
– Imprint the card and press ENTER • Terminal dials out, and customer receipt
• Enter transaction ID (15 characters), and prints
press ENTER
• Enter approval code (six digits), and press
ENTER
• Receipt prints
NOTE: Italicized steps are optional and may not be prompted for.
NOTE: Printing the customer copy is an option on all transactions.
OPEN TAB
DOWN ARROW key • Press the purple
AUTH ONLY displays
ENTER • Select TAB
YES • Select OPEN TAB
• Enter tab amount, and press
ENTER • Swipe customer card or manually enter
CREDIT account number and press
CREDIT
• Select
– Enter expiration date (MMYY)
ENTER
and press ENTER
ENTER
• Select YES
– Imprint the card and press
– Enter server ID and press
– Enter Zip Code and press
TIP
key
• Terminal dials out, receipt prints
AMT
(amount),
INV#
(invoice #) CLOSE TAB
ENTER
• Press the purple
ADJ
until Tab displays
PREV NEXT
(previous trans), (next
TAB
• Select
CLOSE TAB
• Select
(retrieve another invoice #)
• Select retrieval method:
ENTER
AMT
or (amount)
• Enter retrieval information, and press
ENTER
• Transaction displays, select option:
PREV , NEXT , or INV# to retrieve
YES NO
(close tab),
• Use same card? Select
– If No, swipe customer card or manually
enter account number and press
DOWN ARROW
key until – Select CREDIT
– Enter expiration date (MMYY)
BALANCE INQ.
and press ENTER
– Card present? Select
ENTER
(if No, see Mail/Phone prompts)
CREDIT or EBT
– Imprint the card and press
– Enter server ID and press
ENTER
– Enter tab amount, and press
FOOD or CASH
• Select YES
– Enter Zip Code and press
ENTER
– Terminal dials out if new card
or higher amount
• Receipt prints
DELETE TAB
DOWN ARROW key until Tab • Press the purple DOWN ARROW
until Tab displays
• Select TAB
• Select Del TAB
ENTER • Select retrieval method: INV#
or AMT (amount)
ENTER
• Enter retrieval information, and press
• Transaction displays, select option:
YES NO
(delete tab), (exit),
• If Yes, terminal displays 'Tab deleted' and
returns to idle prompt
ENTER
ADD SERVER
ENTER
ENTER • Press ENTER
• Select SERVERS
• Select ADD SERVER
– Enter password and press
• Enter clerk ID (1-4 characters), and press
DOWN ARROW key
ENTER
• Enter clerk password (5-10 characters),
and press ENTER
• Re-enter the clerk password, and press
INV#
(invoice #)
ENTER
• Repeat steps to add another clerk
ENTER
REPRINT A RECEIPT
NEXT
(exit), (next trans)
• Press the purple REPRINT key
YES NO
or
• Select reprint option: LAST RECEIPT
transaction in batch) or ANY RECEIPT
ENTER
transaction in batch)
– If Any Receipt , enter invoice number
and press ENTER
• Receipt prints
YES
REPORTS
ENTER
• Press the purple REPORTS key
ENTER
• Choose report: TOTALS (total amounts),
ENTER
DETAIL (each transaction), or
(clerk totals/detail)
ENTER
– If Clerk/Server, select option:
TOTALS or DETAIL
– If Clerk/Server Detail , select
(one clerk) or ALL (all clerks)
– If One clerk, enter the Clerk ID,
and press ENTER
• Report prints
TRANSACTION REVIEW
key • Press the purple DOWN ARROW key until
Batch Review displays
• Select BATCH REVIEW
• Select retrieval method: CLRK (clerk ID),
(invoice #) AMT (amount), ACCT (last 4 digits),
or INV# (invoice #)
ENTER • Enter retrieval information, and press
• Transaction displays, select PREV or NEXT
NEXT
(next trans) scroll transactions
VIEW TOTALS
DOWN ARROW
• Press the purple key until
Batch Totals displays
BATCH TOTALS
• Select
– Press PREV or NEXT to scroll hosts,
then press SLCT to select host
ENTER • Batch totals display, press ENTER to exit
BATCH SETTLEMENT
DOWN ARROW
• Press the purple key
SETTLEMENT
• Select
• Sale and refund totals display, press
to confirm
– Or key in the sale and refund totals
and press ENTER
• Terminal dials out, and displays GB XXXX
ACCEPTED
(last
• Press ENTER
(desired
• Settlement report prints
FAILED SETTLEMENT
RB or QD response
• Terminal will display RB [NUMBER] or QD
[NUMBER]
• DO NOT delete batch or continue without
Help Desk verification
• Call Help Desk
CLERK/SERVER
AUTHENTICATE THE TERMINAL
ENTER
• Press
SETUP
ONE • Select
– Enter password and press ENTER
• Select AUTHENTICATION
• Enter the Authentication Code and press
ENTER
• Enter your Zip Code and press ENTER
• Terminal dials out, then displays ACTIVATED
DEACTIVATE THE TERMINAL
• Press ENTER
• Select SETUP
– Enter password and press ENTER
• Select DEACTIVATION
• Terminal dials out,
DEACTIVATED
then displays
ENTER NO
• More merchants? Select
to
• The screen then displays
Authentication Code. The terminal must be
authenticated before transaction
can be processed
ALPHA CHARACTERS
• Press key corresponding
with desired letter
• Press ALPHA until desired letter appears
[Number + ALPHA = Letter]
CARD TYPES ACCEPTED
• Visa
• MasterCard
ENTER • Debit Cards
• American Express
• Discover
• PayPal
• Carte Blanche
• Diners Club
• JCB
• EBT