Troubleshooting - SoftBank 920SC User Manual

Warranty & Service
Warranty
The purchased 920SC comes with a Warranty.
• Check the shop and date of purchase.
• Read through the contents of the Warranty and
keep it in a safe place.
• The warranty period can be found in the Warranty.
SoftBank is not liable for damage to you or a third
party from missed calls, etc. due to handset failure or
malfunction, etc.
Repair Requests
Before submitting 920SC for repair, consult the
"Troubleshooting" section for a solution.
If a problem persists, contact Customer Service
( P.26-24) or the nearest SoftBank shop; be
prepared to describe problem in detail.
• During the warranty period, repairs will be made
under the terms and conditions described in the
warranty.
• After the warranty period, repairs will be upon
request; if said repairs can be made, you will be
charged for them.
Note
• 920SC files and settings may be lost or altered due
to accidents or repairs. Keep a copy of important
files, etc. like Phonebook entries. SoftBank is not
liable for damage resulting from accidental loss or
alteration of 920SC files (Phonebook, Data Folder,
etc.) or settings.
• Disassembling or modifying this product may be a
violation of the Radio Law. Note that SoftBank will
not accept repair requests for disassembled or
modified products.
26
26-23