Epson SC-F2100 SERIES User Manual page 112

SC-F2100 Series User's Guide
Platen Height Error is displayed while
printing
Are you printing a job over the entire print
o
area that requires a large amount of ink?
When printing a job that requires a large amount of
ink, the printed surface may expand due to the
amount of ink and the height position sensor may be
triggered during printing even if the T-shirt has been
loaded correctly. If this happens, try placing the T-shirt
over the platen as shown in the following illustration.
If the sensor is triggered even if the T-shirt is loaded
using a frame as shown in the illustration above,
removing the frame may smooth out any creases or
slack in the printed surface and solve the problem.
Note that the following steps are necessary if you
remove the frame.
❏
Reduce the width of the White ink in the printer's
Garment Creator software or in the RIP software,
so that the white under-base print does not
extend outside the image.
❏
Be careful not to touch the T-shirt while printing
as it can easily move out of position.
Have you dried pre-treatment liquid
o
completely?
The print surface becomes wet and swells if the
pre-treatment liquid is not dried sufficiently before
printing, and it may trigger the height position sensor.
Check that the pre-treatment liquid is dry.
Problem Solver
Areas not printed are stained with ink
Is the platen clean?
o
The platen's frame and the top plate may be stained.
Check the platen and clean it if necessary.
"Clean the Platen without Grip Pad" on page 94
U
Even after cleaning the scale, a
cleaning message is displayed
Is there any dust or ink cleaner on the scale?
o
If dust or ink cleaner remain on the scale after wiping, a
cleaning message is displayed. Check that there is no
dust or ink cleaner remaining on the scale.
If this message appears on the LCD panel again,
contact your dealer or Epson Support.
The printer status and log are printed
over the edges of the paper
Are you printing with an M size (standard)
o
platen?
Depending on the paper size the print area may
extend beyond the edges of the paper if paper is
loaded on an optional platen. Load paper on the M
size (standard) platen, and then print.
"Load the T-shirt (media)" on page 45
U
Printing is slow or stops half way
Is the head move direction set to
o
uni-directional?
Print Direction may be set to Uni-Direction (Low
Speed) in the Garment Creator software for the
printer. Try setting Print Direction to Bi-Direction
(High Speed) in the printer's Garment Creator
software.
When printing a job from the USB memory stick, Prt
Direction may be set to Uni-Directional on the
preview screen. Disable the Uni-Directional setting.
"Printing from a USB Memory" on page 58
U
112