bObsweep WB4727546 Owner's Manual
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bObsweep WB4727546 Owner's Manual

Intelligent floor cleaner
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OWNER'S MANUAL
OWNER'S MANUAL
How to employ your intelligent floor cleaner
How to employ your intelligent floor cleaner
bObsweep Standard | Model WB4727546
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Summary of Contents for bObsweep WB4727546

  • Page 1 OWNER’S MANUAL OWNER’S MANUAL How to employ your intelligent floor cleaner How to employ your intelligent floor cleaner bObsweep Standard | Model WB4727546 NEXT...
  • Page 2 Congratulations on your new intelligent floor cleaner! Bob is now at your service. To see Bob at his best, please read the Quick Start Guide and this manual thoroughly. Welcome to the bObsweep family and happy cleaning! If you have any questions or concerns, feel free to contact our helpful team at support@bobsweep.com.

  • Page 3: Box Contents

    Anatomy Important Safety Box Contents Instructions Get Bob Remote Control Charging Ready to Clean Parts & Cleaning Modes Cleaning Schedule Maintenance Troubleshooting Warranty End User & Checkup Test & FAQs License Agreement NEXT PREVIOUS...

  • Page 4: Important Safety Instructions

    • If Bob, his remote control, charging station, or blOck Plus has been damaged in any way, do not operate them. Contact our customer care center at support@bobsweep.com. • Do not handle Bob, his remote control, charging station, or blOck Plus with wet hands; use only on dry surfaces.
  • Page 5 • Bob is composed of electronic components that in rare and unintended cases can cause hazards of heating, fire, and other malfunctions. Furthermore, because Bob is capable of and intended for autonomous movement and cleaning, his use poses the risk of collision with property, pets, and persons and unintended removal of articles, such as small valuables, jewelry, or hair of persons or pets lying on the floor.

  • Page 6: Flat Head Screwdriver

    Box Contents Bob, Your Intelligent Floor Cleaner Charging Station Main Brush (Spare) Charging Adapter Remote Control Flat Head Screwdriver 2 Side Brushes (1 Spare) Cleaning Tool Pack of Screws and Blindfold Stickers Mop Attachment 2 Microfiber Mopping Cloths HEPA Filter (Spare) Owner’s Manual, Quick Start Guide, and Warranty Card Bumper Stickers Decals...
  • Page 7 Anatomy Top View Bumper Transmitter Cover Buttons Display Screen NEXT PREVIOUS...
  • Page 8 Bottom View Charging Plates Front Wheel Side Brush Main Brush ON/OFF Switch Dustbin UV Lamp Battery Left Wheel Right Wheel NEXT PREVIOUS...
  • Page 9 Remote Control Charging Station Display Screen AUTO TIME SPOT DIRTY ERROR NEXT PREVIOUS...
  • Page 10 Cover Buttons Select Bob’s cleaning mode Select Bob’s cleaning program Turn UV lamp OFF/ON Send Bob to clean AUTO TIME SPOT DIRTY ERROR NEXT PREVIOUS...
  • Page 11 Get Bob Ready to Clean Install Bob’s Side Brush Charge Bob Bob’s First Clean Standby Mode Watch Quick Start Video NEXT PREVIOUS...

  • Page 12: Install Bob's Side Brush

    Install Bob’s Side Brush Before Bob’s first clean, you must install his side brush, which allows him to sweep along corners, walls, and other hard-to-reach places. You will need the following materials, all of which are included inside Bob’s box: a flat head screwdriver, a short screw, and a side brush.

  • Page 13: Charge Bob

    Charge Bob After installing Bob’s side brush, you must set him to charge. To charge Bob: Plug the charging adapter into the side Place Bob on his charging station with of the charging station. the metal plates on his underside sitting on top of the nodes on his station.

  • Page 14: Bob's First Clean

    Bob’s First Clean Bob is now ready to clean! Flip his side power switch ON. Then, press button on his cover — or AUTO on his remote — and he will clean on his default setting (Robot mode). AUTO TIME SPOT DIRTY ERROR...

  • Page 15: Standby Mode

    Standby Mode If Bob is left idle without charging or cleaning, his screen will go blank and he will enter standby mode to preserve his battery. In standby mode, Bob will remain asleep. You can also put Bob in and out of standby mode by pressing the power button on his remote.
  • Page 16 To send Bob to his charging station: To wake Bob, press any button on his Press CHARGE on his remote. cover or the power button on his remote. Press the button on his cover until the battery bars light up on his screen, and then press AUTO TIME...
  • Page 17 Remote Control Remote Control Buttons Syncing Bob's Remote Watch Remote Control Video NEXT PREVIOUS...
  • Page 18 Remote Control Bob’s remote requires 2 AAA batteries (not included). Remove the batteries if you are not using the remote on a regular basis. Keep the remote at a normal room temperature. Bob’s remote has the following buttons: Power Auto Corners Spot Charge...
  • Page 19 To fully power off Bob, flip his power Power switch OFF. • Puts Bob in and out of standby mode Auto • Bob will clean on his default setting (Robot mode) Corners • Bob will clean along corners and walls (Wall Track™ mode) •...
  • Page 20 Syncing Bob’s Remote You will need to sync the remote if Bob is not responding to its commands. When you do this, make sure Bob is not on his charging station. To sync Bob’s remote: Flip Bob’s power switch While holding down the Bob will chirp twice to let OFF.

  • Page 21: Table Of Contents

    Charging Charging Station Placement Auto Charging Syncing Bob's Charging Station Manual Charging Conserving Battery Watch Charging Station Video NEXT PREVIOUS...

  • Page 22: Charging Station Placement

    Charging Station Placement • Position the charging station against a wall on a hard, flat surface. • Make sure there is at least 10 feet (3 m) of open space to the front and 2 feet (0.5 m) to the sides. 2ft (0.5 m) 2 ft (0.5 m) 6 –...

  • Page 23: Auto Charging

    Auto Charging To send Bob to charge: Bob automatically returns to his charging station when his battery reaches 15% capacity. You can also send him to his charging Alternatively, you can press the station at any time by pressing the button on his cover until the battery CHARGE button on his remote.

  • Page 24: Syncing Bob's Charging Station

    Syncing Bob’s Charging Station You will need to sync the charging station if Bob has trouble finding it. When you do this, make sure he isn't on his charging station. To sync the charging station: Flip Bob's power switch OFF. Plug the charging adapter into the charging station.
  • Page 25 While holding down the Adjust/Select Bob will chirp twice to let you know the button on the charging station, flip sync was successful. Bob’s power switch ON. SET Su Tu We Th Fr Sa NEXT PREVIOUS...

  • Page 26: Manual Charging

    Manual Charging To charge Bob manually, place him on his charging station with the metal plates on his underside sitting on top of the nodes on his station. Alternatively, unplug the adapter from the charging station and plug it directly into the inlet above Bob's power switch.

  • Page 27: Conserving Battery

    Conserving Bob’s Battery Bob should not sit on his charging station for more than 5 days with his power switch ON. If you will not be using him at least once every 5 days, flip his power switch OFF and remove him from his station. days To conserve Bob’s battery, flip his power switch OFF and remove him from his station.
  • Page 28 Cleaning Modes Cleaning Modes Overview Auto 1: Robot Mode Auto 2: Quick Clean Auto 3: Touch up Spot Cleaning UV Light Watch Cleaning Modes Video NEXT PREVIOUS...

  • Page 29: Cleaning Modes Overview

    Cleaning Modes Auto Settings Bob is equipped with three automatic cleaning modes: • Auto 1: Robot (~60 min) • Auto 2: Quick Clean (30 min) • Auto 3: Touch Up (15 min) Bob will return to his charging station after every cleaning mode. Choose the setting that best suits your needs.

  • Page 30: Auto 1: Robot Mode

    Auto 1: Robot (~60 min) This is Bob's default cleaning mode. Bob will thoroughly cover a large area for about an hour. To select this setting: Flip Bob’s power switch ON. Press on Bob's cover. Press AUTO on Bob's remote. AUTO TIME SPOT...

  • Page 31: Auto 2: Quick Clean

    Auto 2: Quick Clean (30 min) Bob will quickly and efficiently clean a medium-sized area for 30 minutes. To select this setting: Press on Bob’s cover Press until Bob displays Press to confirm your until you see the word the number 2. selection.

  • Page 32: Auto 3: Touch Up

    Auto 3: Touch Up (15 min) Bob will dash across a small area for 15 minutes. To select this setting: Press on Bob’s cover Press until Bob displays Press to confirm your until you see the word the number 3. selection.

  • Page 33: Spot Cleaning

    Spot Cleaning: Select Bob’s targeted cleaning pattern Press on Bob's cover Press once, twice, or Press to confirm your until you see the word three times to choose selection. SPOT on his screen. Bob’s movement pattern. 1 = Spiral Track ™...

  • Page 34: Uv Light

    Spiral Track (~4 min) Waffle Track (~4 min) Wall Track (~10 min) ™ ™ ™ Bob will target a 5 x 5 in Bob will target a 6 x 5 in Bob will travel along the (1.5 x 1.5 m) spill zone by (2 x 1.5 m) spill zone by perimeter of your home.
  • Page 35 Cleaning Schedule Set Schedule on Charging Station Set Current Time & Day Set Bob's Cleaning Schedule Auto-Resume Watch Cleaning Schedule Video NEXT PREVIOUS...
  • Page 36 Set Schedule on Charging Station Bob can be programmed to start cleaning on the time and days of your choosing through his charging station. There are 5 buttons on Bob’s charging station: On/Off OK/Cycle Time Adjust/Select Schedule SET Su Mo Tu We Th Fr Sa These buttons are used to set Bob’s cleaning schedule.
  • Page 37 Set Current Time & Day Bob uses a 24-hour clock. If you want Bob to start cleaning at 8:00 AM, set his scheduled time to 08:00. If you want him to start at 8:00 PM, set it to 20:00. The charging station’s default time is 8:00 AM. The station displays 08:00 when plugged in for the first time, or after being disconnected for over 8 hours.
  • Page 38 Set the hour: Press the button until the digits for Use the Adjust/Select button to select the hours blink. current hour. Tu We Th Fr Sa Tu We Th Fr Sa NEXT PREVIOUS...
  • Page 39 Set the weekday: Use the Adjust/Select Press OK/Cycle to save. Press the button button to select the until the icon for the first current day. weekday blinks. SET Su Mo Tu We Fr Sa Tu We Th Fr Sa Su Mo Tu We Fr Sa Weekdays are defined as: Su = Sunday...
  • Page 40 Set Bob’s Cleaning Schedule After setting the current time and day on Bob’s station, you can program Bob’s cleaning schedule. To set Bob’s cleaning schedule: Set the minutes: Press the button. The digits for minutes will blink. Use the Adjust/Select button to select the desired minutes.
  • Page 41 Set the hour: Press the button until the digits for Use the Adjust/Select button to select hours blink. the desired hour. Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Move quickly on to the hour digits. NEXT PREVIOUS...
  • Page 42 You can choose any and all weekdays for cleaning. Bob starts his cleaning at the selected time (e.g. 14:30) on all programmed days (e.g. Mo, Tu, Th). Set the weekday(s) you want Bob to clean: Adjust/Select When all desired days are Press the button until button to move on to the...
  • Page 43 Auto-Resume Among the unique features that set Bob apart from other robotic vacuum cleaners is Bob's auto-resume mode. Auto-resume enables Bob to get back to work as soon as his battery is fully recharged. To activate auto-resume mode: • Press the OK/Cycle button on Bob’s charging station. A broom icon and the word GO ( ) will light up at the bottom of the station’s screen.
  • Page 44 Parts & Maintenance Side Brush Dustbin Sensors Filters Blindfold Stickers Main Brush Battery Storing Bob Watch Weekly Maintenance Video NEXT PREVIOUS...
  • Page 45 Watch Mop Video Bob’s microfiber mopping cloth can pick up dirt while both wet and dry. To install Bob’s mop attachment: Hold the mop with the prongs near the Press down on the mop attachment top. Align the two prongs of the mop until both sides are secured.
  • Page 46 Remove the mop attachment when Bob is cleaning carpets or rugs. To do so, gently press the prongs inward and lift the attachment up. Bob’s microfiber mopping cloth can be washed manually or in the washing machine. A spare cloth is provided in Bob’s package.
  • Page 47 Dustbin To empty the dustbin: Push the center button on Bob’s back Open the transparent gate to empty to release the dustbin, then slide the the bin. dustbin out. Make sure the filters do not fall out of the dust- bin as you empty it.
  • Page 48 To clean the dustbin: Wipe the dustbin with a dry cloth, or When done, replace the transparent gate brush it with Bob's cleaning tool. and slide the dustbin back into Bob. Never wash the dustbin, nor fill it with water or any other liquid. NEXT PREVIOUS...
  • Page 49 Filters Three filters are located inside the dustbin’s ceiling. These filters capture fine particles and allergens, and prevent them from escaping the dustbin. To remove the filters: First, eject the dustbin. Then, pull the filter frame out. NEXT PREVIOUS...
  • Page 50 You will see three filter layers: HEPA filter for sub-micron particles Electrostatic filter for fine particles Mesh filter for larger particles Use the cleaning tool to brush dust off the filters. If you are using Bob regularly, it is recommended that you change his filters about once every 6 months.
  • Page 51 Main Brush It is recommended that you remove and clean Bob’s main brush on a weekly basis. To do so: Use a flat head screwdriver Use the cleaning tool to re- You may use a pair of to remove the screw secur- move debris from the ends scissors to cut away hair ing Bob’s main brush.
  • Page 52 To reinstall the main brush: Lower the brush into place and re-tight- Replace the brush cap and insert the en the screw. square end of the brush into the square notch inside the brush compartment. NEXT PREVIOUS...

  • Page 53: Side Brush

    Side Brush Bob’s side brush extends his reach and allows him to sweep along corners and walls. When Bob is first delivered to you, his side brush is not installed. To do so: Use the flat head screwdriver and short screw included in Bob’s box to secure the side brush into the empty socket on Bob’s underside.
  • Page 54 It is recommended that you remove and clean Bob’s side brush on a weekly basis. To do so: Remove the side brush Use the cleaning tool to Replace the side brush using a flat head screw- remove debris on the and re-tighten the screw.
  • Page 55 Sensors Edge and wall sensors Dust on Bob’s wall and edge sensors can reduce his performance. Bob's wall sensors are located along his bumper, and his edge sensors are located on his underside. Regularly cleaning these sensors ensures that Bob keeps working at his best.
  • Page 56 Dirt Sensors For a more efficient clean, Bob is equipped with dirt sensors. If Bob reaches a particularly dirty spot while cleaning, his dirt sensors will activate, the word DIRTY will appear on his screen, and Bob will focus his attention on the spot.
  • Page 57 Blindfold Stickers Watch Blindfold Stickers Video Dark-colored carpet and certain floor patterns may seem like edges to Bob’s edge sensors. If you notice that Bob displays ERROR 04 while working on your carpet, you may need to “blindfold” him by covering his edge sensors. To do so: Flip Bob over and use the blindfold stickers that came in his box to blindfold him.
  • Page 58 Battery Watch Battery Video To replace Bob’s battery: Remove the battery cover on Bob’s Lift the battery out of its compartment, underside using a Phillips head screw- and unplug the connecting wires. driver. Do not let Bob sit idly with his power switch ON for more than 5 days;...
  • Page 59 Plug the new battery in, and slide it into Re-tighten the screws on the battery the empty compartment. cover. Storing Bob If you are not using Bob for an extended period of time, unplug his charging station, remove his battery, and store everything in a dry place at room temperature. Do not leave Bob in direct sunlight.

  • Page 60: Troubleshooting

    Troubleshooting & Checkup Test Error Codes Home Checkup Test Bob's Cleaning Behaviors Bob's Challenges NEXT PREVIOUS...

  • Page 61: Error Codes

    If after attempting the suggested solutions Bob’s problem persists, you may want to perform a home checkup test (see page 73). You may also contact our customer care center at support@bobsweep.com. Visit owners.bobsweep.com for handy video guides, or scan this QR code:...
  • Page 62 Error Code 00: Left Wheel What to do: Start by checking the wheel for jamming. Use the cleaning tool or compressed air to remove any debris that may be jamming the wheel. If this does not solve the problem and Bob still displays Error Code 00, run a checkup test and see how the wheel performs (see page 73).
  • Page 63 Error Code 01: Right Wheel What to do: Start by checking the wheel for jamming. Use the cleaning tool or compressed air to remove any debris that may be jamming the wheel. If this does not solve the problem and Bob still displays Error Code 01, run a checkup test and see how the wheel performs (see page 73).
  • Page 64 Error Code 02: Main Brush What to do: Remove the main brush using a flat head screwdriver, and clean it thoroughly from end to end (see page 51). You may use a pair of scissors to cut hair or thread wrapped around the brush, or a pair of tweezers to remove conges- tion from the notches where the brush is held.
  • Page 65 If the congestion is not removable from the outside, detach the front wheel and remove the obstruction. For a comprehensive how-to video, visit owners.bobsweep.com. If Bob’s front wheel is clean and spinning freely, his front wheel sensor may need to be replaced.
  • Page 66 Error Code 04: Edge Sensors Bob’s four, oval-shaped edge sensors are located on his underside, near his bumper. What to do: Wipe the sensors using a clean cloth, or dust them using compressed air. If Bob displays Error Code 04 while working on dark-colored carpet or patterned flooring, you may need to blindfold him (see page 57).
  • Page 67 Error Code 05: Wall Sensors What to do: Use a clean, damp cloth to wipe away any debris from the strip on Bob's bumper. Gently tap the bumper or use compressed air to clear it of debris. If the issue persists, try running a checkup test (see page 73).
  • Page 68 Error Code 06: Touch Sensors What to do: Gently tap the bumper or use compressed air to clear it of debris. Press each end of the bumper separately until you hear a tiny "click." If the bumper is not clicking on its ends, Bob’s touch sensors may need to be replaced. AUTO TIME SPOT...
  • Page 69 Error Code 07: Main Brush Installation What to do: Use a flat head screwdriver to remove the main brush and clean the ends. You may use a pair of tweezers to remove congestion from the notches where the main brush is held. Make sure the brush’s square end fits securely in the corre- sponding square notch in the main brush compartment.
  • Page 70 Error Code 08: Dustbin What to do: Remove Bob’s dustbin and empty it. Turn the dustbin around and gently wipe the two metal connectors on its bottom with a dry cloth. If the two metal connectors seem damaged, they may need to be replaced. Lastly, clean the metal contact points inside Bob where the dustbin is inserted.
  • Page 71 Allow Bob to charge for at least 2 hours before asking him to clean again. If Bob is still displaying Error Code 09, send a short explanation to support@bobsweep. com, and leave the rest to us! AUTO...
  • Page 72 Plug the charging adapter directly into the inlet above his power switch. Let him charge with his adapter overnight. If Bob is still displaying Error Code 10, he may need a replacement part. Contact support@bobsweep.com for further assistance. AUTO TIME...
  • Page 73 If Bob fails any part of the checkup test, he may need a replacement part. In this case, please call our customer care center at 1-888-549-8847 for toll-free support in the US and Canada, or email us at support@bobsweep.com. Put Bob in checkup mode: Flip Bob's power switch OFF and place While holding down the button on him on a light-colored surface.
  • Page 74 Step One: Edge Sensors You should see AUTO, TIME, SPOT, and UV lit on Bob’s screen. If all four lights do not turn on, flip Bob over and wipe his edge sensors with a clean cloth. See if all four lights turn on now. AUTO TIME SPOT...
  • Page 75 Step Two: Wall Sensors Use a thick, flat, and white surface to imitate a wall in front of Bob. Drag the imitation wall from the left side of Bob's bumper around to the right side. The first battery bar, second battery bar, third battery bar, DIRTY, and ERROR should light up one-by-one as you do this.
  • Page 76 Step Three: Charging System Press Bob’s button once. Place Bob about 5 inches (18 cm) away from his charging station with the middle of his bumper directly facing the sensor on top of his station. Bob’s screen should display the number 77. SET Su Mo Tu We Fr Sa AUTO...
  • Page 77 Step Four: Touch Sensors Press the button on Bob’s cover once. Bob’s screen will go blank. Press the left side of Bob’s bumper and the battery bars should light up on his screen; release the left side and the bars should disappear. Next, press the right side and ERROR should light up;...
  • Page 78 Step Five: Display Screen Press the button one more time. Each icon on the screen should light up in a repeating rotation. AUTO TIME SPOT DIRTY ERROR NEXT PREVIOUS...
  • Page 79 Step Six: Brush and Vacuum Suction Press the button again. Now press the button. The main and side brushes should spin, and air should flow out of the back of the dustbin. If you do not feel air flowing out of the dustbin, then Bob’s vacuum motor may need to be replaced.
  • Page 80 SPOT DIRTY ERROR If Bob completes the checkup test without any issues, then his internal parts are working properly! Contact support@bobsweep.com if you have any questions, as our doctors at the bObsweep hospital are always ready to help! NEXT PREVIOUS...
  • Page 81 Bob’s Cleaning Behavior Bob’s cleaning pattern may look quite different from the way a human would clean: he may spin in a gradually widening circle, follow along walls, or zigzag across a small area. Sometimes he may seem to be ignoring some spaces or spending too much time on others —...
  • Page 82 Bob’s Challenges Unique Furniture Bob is designed to maneuver around furniture of most shapes and sizes, but certain configurations may confuse him temporarily. Bob may sometimes find it difficult to clean under chairs with narrow legs, or furniture that is too low for his bumper sensors to detect.
  • Page 83 Bob’s mop, which attaches to his underside, is designed to sit flat against the floor and leave behind a clean trail. Because of this, Bob may have a tough time climbing over elevated surfaces while mopping. Make sure to remove Bob’s mop when he is not cleaning smooth surfaces such as tile or hardwood.
  • Page 84 Warranty & FAQs Warranty Information FAQs NEXT PREVIOUS...

  • Page 85: Warranty Information

    After Bob’s 1-year warranty expires, all his replacement parts and visits to the bObsweep hospital are subsidized between 25% – 50% for the next 5 years. To activate Bob’s warranty, keep your original purchase receipt and register him at bobsweep.com/warranties/registerbobsweep.
  • Page 86 1. Where can I find Bob’s how-to videos? Bob’s “training” videos can be found at Bob’s owners’ corner, owners.bobsweep.com. 2. How long should Bob’s battery last? The exact time depends on the age of the battery and the type of surface Bob is cleaning.
  • Page 87 6. My Bob won’t turn on no matter what I do. If Bob does not start after flipping his power switch ON, his battery has likely drained too low to operate. To recharge him, place him on his charging station with the metal plates on his underside sitting on top of the nodes on his station.
  • Page 88 10. Bob gets stuck under my furniture or travels over wires that tangle up his brush. How can I stop him from going into these areas? If Bob maneuvers under a piece of furniture and there is only one open entrance, he may need a few minutes to figure out how to exit on his own.
  • Page 89 12. When should I use different cleaning modes? Robot mode is Bob’s default mode and gives him enough time to thoroughly cover a large area. If you would like to clean a smaller area, you may use Quick Clean mode, which lasts 30 minutes, or Touch Up mode, which lasts 15 minutes.
  • Page 90 Our devoted team is always eager to help you! You can reach us by phone or e-mail. Call us for toll-free support in the US and Canada at 1-888-549-8847, or e-mail us at support@bobsweep.com. Our goal is to get back to you within a day.
  • Page 91 End User License Agreement NEXT PREVIOUS...
  • Page 92 A separate license is required for each additional use and/or individual user in all other cases. If you are an entity, Bobsweep grants you the right to designate one individual within your organization to have the sole right to use the Bobsweep Software and the Bobsweep in the manner provided above.
  • Page 93 TERMINATION: This Agreement becomes eective on the date you accept this Agreement and will continue until terminated as provided for in this Agreement. You may terminate this Agreement voluntarily at any time. Bobsweep may terminate this Agreement at any time if you are in breach of any of its terms and conditions, and may refuse to license the Bobsweep Software or the Bobsweep to you after termination.
  • Page 94 ® and © bObsweep Inc. All rights reserved. PREVIOUS...

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