bObsweep PetHair WP460011 Owner's Manual
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bObsweep PetHair WP460011 Owner's Manual

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OWNER'S MANUAL
How to employ your intelligent floor cleaner
bObsweep PetHair
™
Model No. WP460011

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Summary of Contents for bObsweep PetHair WP460011

  • Page 1 OWNER’S MANUAL How to employ your intelligent floor cleaner bObsweep PetHair ™ Model No. WP460011...
  • Page 3 Congratulations on your new intelligent floor cleaner! Bob is now at your service. To see Bob at his best, please read the Quick Start Guide and this manual thoroughly. Welcome to the bObsweep family and happy cleaning! If you have any questions or concerns, feel free to contact our helpful team at:...

  • Page 4: Table Of Contents

    Bob’s Anatomy Important Safety What Comes in Instructions Bob’s Box? Getting Bob Remote Control Charging Bob Ready to Clean Charging Station Syncing Bob's Remote Placement Install Bob’s Auto Charging Side Brush Syncing Bob's Charge Bob Charging Station Bob’s First Clean Manual Charging Standby Mode Charging Time...
  • Page 5 Warranty Troubleshooting Sensors Information Trouble Numbers Sensors' Home Checkup Maintenance Test Deactivate Edge Sensors Reactivate Edge Sensors Blindfold Stickers Cleaning Behavior Bob's Challenges FAQs End User Agreement...

  • Page 6: Important Safety Instructions

    If Bob is not working as he should, or has been dropped, damaged, left outdoors, or dropped in water, contact our customer care center at support@bobsweep.com. Do not handle Bob or his charging station with wet hands; use only on dry surfaces.
  • Page 7 Do not mutilate or incinerate the battery, as it will explode at high temperatures. Do not attempt to open Bob’s charging station. Repairs on his station should only be carried out by our qualified customer care center. Do not expose Bob’s charging station to high temperatures or allow moisture or humidity of any kind to come into contact with it.
  • Page 8 What Comes in Bob’s Box? Bob, Your Intelligent Floor Cleaner Charging Station Blö Main Brush Charging Adapter Remote Control Flat Head Screwdriver 2 Side Brushes (1 Spare) Cleaning Tool Pack of Screws & Blindfold Stickers Mop Attachment 2 Micro-Fiber Mopping Cloths Filter Replacement Owner’s Manual, Quick Start Guide &...
  • Page 10 Bob’s Anatomy Top View Bumper Signal Transmitter Cover Buttons Display...
  • Page 11 Bottom View Charging Plates Front Wheel Side Brush Main Brush ON/OFF Switch Dustbin UV Lamp Battery Left and Right Wheels...
  • Page 12 Remote Charging Station...
  • Page 13 Cover Buttons Turn UV lamp OFF/ON PROGRAM Select Bob’s cleaning program MODE Select Bob’s cleaning mode CHARGE Send Bob to his charging station START AUTO SPOT WALL FOLLOW DOCK Bob will start cleaning on his default setting DIRT MIN. CLEANING TROUBLE NR.
  • Page 15 Getting Bob Ready to Clean...

  • Page 16: Side Brush

    Install Bob’s Side Brush Before Bob’s first clean, you must install his side brush, which allows him to sweep along corners, walls, and other hard-to-reach places. To do this, you will need the following materials, all of which are included inside Bob’s box: a side brush, a flat head screwdriver, and a short screw.

  • Page 17: Charge Bob

    Charge Bob After installing Bob’s side brush, you must set him to charge. To charge Bob: Turn Bob’s power switch ON. Bob’s Place Bob on his charging station with screen will light up. Plug the charging the metal plates on his underbelly sit- adapter into the side of the charging ting on top of the nodes on his station.
  • Page 18 The charging station’s memory can store the cleaning schedule and current time for at least 8 hours without electricity. This will give you plenty of time to re-plug the adapter back into the charging station after Bob comes to life.

  • Page 19: Bob's First Clean

    Bob’s First Clean Bob is now ready to clean! Press START — or AUTO on the remote — and he will clean on his default setting (Robot mode).

  • Page 20: Standby Mode

    Standby Mode If Bob is left idle for more than a minute, he enters Standby Mode to preserve battery. In this mode, Bob’s screen will turn off and he will sit quietly, awaiting your command to either resume cleaning or go to charge. To get Bob back to cleaning: Press START on Bob’s cover twice.
  • Page 21 To send Bob to his charging station: Press the ON/OFF button on Bob’s Press CHARGE on Bob’s cover twice. remote to wake him up, then press CHARGE.
  • Page 23 Remote Control...

  • Page 24: Cleaning

    Remote Control In order to change Bob’s movements, you may select his cleaning speed and patterns using his remote control. Power Auto Corners Spot Charge Speed Navigational Arrows Pause...
  • Page 25 Power To fully power Bob off, Flip Bob’s power • Wakes Bob or puts him in standby mode switch OFF. Auto • Bob will start cleaning on his default mode (Robot) Corners • Bob will start cleaning corners and alongside walls •...
  • Page 26 Speed • Sets Bob’s speed to slow or default Hold down the navigational buttons to keep Bob moving Navigational buttons in the desired direction. • Guides Bob forward, backward, right, or left Pause • Pauses or resumes Bob’s movements Bob’s remote requires 2 AAA batteries (not included). Do not leave the batteries in the remote if you are not using it on a regular basis.

  • Page 27: Syncing Bob's Remote

    Syncing Bob’s Remote If Bob isn’t responding to your commands on the remote, you must sync Bob to his remote. To sync Bob’s remote: Flip Bob’s power switch Hold down the PAUSE Bob will chirp twice to OFF. button on Bob’s remote. you know the sync was While still holding down successful.
  • Page 29 Charging...

  • Page 30: Placement

    Charging Station Placement • Position the charging station against a wall on a hard, flat surface. • Make sure there is at least 10 feet (3 meters) of open space to the front and 2 feet (0.5 meters) to the sides. •...

  • Page 31: Auto Charging

    Auto Charging Press CHARGE on Bob’s cover. Bob will start looking for his charging station. You may also direct Bob to his charging station at any time by pressing the CHARGE button on his remote.

  • Page 32: Syncing Bob's Charging Station

    Syncing Bob’s Charging Station If Bob can’t find his charging station you must sync the two to establish communication. To sync the charging station: Bring Bob close to his charging station. Plug the charging adapter into the Switch Bob OFF. charging station.

  • Page 33: Manual Charging

    Manual Charging Plug the power adapter directly into the inlet on Bob’s side above his ON/OFF switch, then plug the adapter to the wall.

  • Page 34: Charging Time

    Charging Time When Bob is charging, the battery bars show his charge level and the word CHARGING will flash. CHARGING Bob will display the word READY on his screen as soon as his battery is full. READY...
  • Page 35 Conserving Bob’s Battery Bob should not sit on his charging station for more than 5 days with his power swtich turned ON. If you will not be using him at least once every 5 days, turn his side power switch OFF to conserve his battery. days To conserve Bob’s battery, flip his power...
  • Page 37 Cleaning Modes...
  • Page 38 Cleaning Modes Auto Settings Bob is equipped with three automatic cleaning modes: • Auto 1: Robot • Auto 2: Quick Clean (30 mins) • Auto 3: Touch Up (15 mins) On these settings, he will automatically maneuver around your home, cycling through his different cleaning patterns: Spiral Track , Waffle Track , and Wall Track...
  • Page 39 Auto 1: Robot Bob will thoroughly cover a large area for just over an hour. To select this setting: Turn Bob ON. Press AUTO on the remote or START on Bob.

  • Page 40: Auto 2: Quick Clean

    Auto 2: Quick Clean (30 mins) Bob will quickly and efficiently clean a medium-sized area for 30 minutes. To select this setting: Press MODE on Bob’s Press PROGRAM until Bob Press START to confirm cover until you see the displays the number 02. your selection.

  • Page 41: Auto 3: Touch Up

    Auto 3: Touch Up (15 mins) For when you are on-the-go, make Bob dash across a small area for 15 minutes. To select this setting: Press MODE on Bob’s Press PROGRAM until Bob Press START to confirm cover until you see the displays the number 03.

  • Page 42: Small-Area Cleaning

    Small-area Cleaning: Select Bob’s targeted cleaning pattern Press MODE twice. The Press PROGRAM once, Press START to confirm word SPOT will appear twice, or three times to your selection. on Bob’s screen. choose Bob’s movement pattern. 1 indicates Spiral Track ™...

  • Page 43: Uv Light

    Spiral Track (~4 mins) Waffle Track (~4 mins) Wall Track (~10 mins) ™ ™ ™ Bob will target a 5’ x 5’ Bob will target a 6’ x 5’ Bob will travel along the spill zone by spiraling spill zone by tracing a perimeter of your home.

  • Page 45: Set Bob's

    Set Bob’s Cleaning Schedule...

  • Page 46: Use Bob's Charging Station

    Use Bob’s Charging Station Bob can be programmed to start cleaning on the time and days of your choosing through his charging station. There are 5 buttons on Bob’s charging station: On/Off OK/Cycle These buttons are used Time/Clock to program Bob’s daily cleaning schedule.

  • Page 47: Set Current Time & Day

    Set Current Time & Day Bob uses a 24-hour clock. If you want Bob to start cleaning at 8:00 AM set his schedule time to 08:00. If you want him to start at 8:00 PM, set it to 20:00. The charging station’s default time is 8.00 AM. The station displays 08:00 when it’s plugged in for the first time, or after being unplugged for over 8 hours.
  • Page 48 Set the hours: Press the clock button until Use the adjust (+) button to Press the clock button the digits for hours blink. select the current hours. again to move on to the weekday.
  • Page 49 Set the weekday: Press the clock button until Use the adjust (+) button Press OK to save. a weekday symbol blinks. to select the current day. Weekdays are defined as: Su= Sunday Mo= Monday Tu= Tuesday We= Wednesday Th= Thursday Fr= Friday Sa= Saturday Press OK to save each...

  • Page 50: Set Bob's Cleaning Schedule

    Set Bob’s Cleaning Schedule After setting the current time and day on Bob’s station, you can program Bob’s weekly cleaning schedule. To set Bob’s weekly schedule: Set the minutes: Press the schedule (bell) The digits for minutes Press the schedule button button once.
  • Page 51 Set the hours: Press the schedule (bell) Use the adjust (+) button Press OK to save or press button until the digits for to select the desired hours. the schedule button again hours blink. to move to selecting the weekdays.
  • Page 52 You can choose any and all weekdays for cleaning. Bob starts his cleaning at the selected time (e.g. 14:30) on all programmed days (e.g. Mo, Tu, Th). Set the weekday(s) you want Bob to clean: To move between days, When all desired days are Press the schedule (bell) button until the icon Su use the adjust (+) button to...

  • Page 53: Back-To-Back Cleaning

    Back-to-back Cleaning Cycles Bob’s back-to-back cleaning (auto-resume) mode is among the unique features that set him apart from other robotic vacuum cleaners. Auto-resume enables Bob to get back to work as soon as his battery is fully recharged. To activate back-to-back cleaning cycles: •...

  • Page 55: Parts

    Parts & Maintenance...
  • Page 56 Bob’s microfiber mopping cloth can pick up dirt while both wet and dry. To install Bob’s mop attachment: Align the two prongs of the mop at- Press down on the mop attachment tachment to their corrisponding spaces until both sides are secured. between Bob's left and right wheels.
  • Page 57 Remove the mop attachment when Bob is cleaning carpets or rugs. To do so, gently press the tails inward and lift the attachment up. Bob’s microfiber mopping cloth can be washed manually or in the washing machine. A spare cloth is provided in Bob’s package.

  • Page 58: Dustbin

    Dustbin To empty the dustbin: Push the center button on Bob’s back to Open the transparent gate to empty release the dustbin and pull. the bin.
  • Page 59 To clean the dustbin: You may wipe the dustbin with a dry When done, replace the transparent gate cloth or brush it with the cleaning tool. and slide the dustbin back into Bob. Never wash the dustbin nor fill it with water or any other fluid.

  • Page 60: Filters

    Filters Three filters are located inside the dustbin’s ceiling. These filters capture fine particles and allergens, and prevent them from escaping the dustbin. To remove the filters: First eject the dustbin. Then pull the filter’s frame towards you.
  • Page 61 You will see three filter layers: Mesh filter for larger particles Electrostatic filter for fine particles HEPA filter for sub-micron particles Use the cleaning tool to brush dust off the filters. It is recommended that you change Bob’s filters every 6 months, depending on the frequency and intensity of his cleaning.
  • Page 62 Main Brush It is recommended that you remove and clean Bob’s main brush on a weekly basis. To do so: You may use a pair of Remove the screw securing Use the cleaning tool to Bob’s main brush using a remove hair and debris scissors to cut away any flat head screwdriver.
  • Page 63 To reinstall the main brush: Replace the end piece and insert the Lastly, re-tighten the screw. opposite end of the brush into the square indentation inside Bob.

  • Page 64: Brushes

    Side Brush Bob’s side brush extends his reach and allows him to sweep along corners and walls. When Bob is first delivered to you, his side brush is not installed. To do so: Use the flat head screwdriver and short screw included in Bob’s box to secure the side brush into the empty socket on Bob’s underside.
  • Page 65 It is recommended that you remove and clean Bob’s side brush on a weekly basis. To do so: Remove the side brush Use the cleaning tool to Replace the side brush using a flat head screw- brush off hair tangled and re-tighten the screw.

  • Page 66: Battery

    Battery Replacing Bob’s Battery Remove the battery cover on Bob’s Lift the battery out of its compartment, underside using a Phillips head screw- and unplug the connecting wires. driver. Do not let Bob sit idly with his power switch ON for more than 5 days;...

  • Page 67: Storing Bob

    Plug the new battery in and slide it into Re-tighten the screws on the battery the empty compartment. cover. Storing Bob If you are not using Bob for an extended period of time, unplug his charging station, remove his battery, and store everything in a dry place at room temperature. Do not leave Bob in direct sunlight.
  • Page 69 Sensors...
  • Page 70 Cleaning Bob’s Sensors Edge and wall sensors Dirt and dust on Bob’s wall and edge sensors can reduce his performance. Regularly cleaning these sensors ensures that Bob keeps working at his best. To do so: Use a soft cloth slightly moistened with cold water or alcohol to wipe the wall sensors along Bob’s bumper and the oval-shaped edge sensors on his underside.
  • Page 71 Caution: When the edge sensors have been deactivated, Bob will Deactivate Edge Sensors be unable to detect stairs or sharp drops. Dark-colored carpeting and certain floor patterns may seem like edges to Bob’s edge sensors. If you notice that Bob stops with TROUBLE NR 04 on your carpet, then you may need to temporarily deactivate them, or “blindfold”...
  • Page 72 Reactivate Edge Sensors To reactivate Bob’s edge sensors: Hold down the UV button on Bob’s After the 5 bars flash 7 times and dis- cover. The 5 bars on top of the screen appear, release the UV button. Bob’s will begin to flash. edge sensors are active again.
  • Page 73 Alternatively, blindfold Bob to deactivate his edge sensors Flip Bob over and use the blindfold stickers that came in Bob’s box to blindfold him. Peel off the backs of each blindfold sticker and place one onto each of Bob's 4 sensors. Make sure each sensor is fully covered.
  • Page 75 Troubleshooting...
  • Page 76 If after attempting the suggested solutions Bob’s problem persists, you may want to perform a home checkup test on him (see next section). You may also contact our customer care center at support@bobsweep.com. Not a fan of reading? Visit owners.bobsweep.com...
  • Page 77 Trouble Number 00: Left Wheel Trouble number 00 pertains to an issue with Bob’s left wheel. What to do: Start by checking the left wheel for jamming. Use the cleaning tool or compressed air to remove any dust or debris that may be jamming the left wheel.
  • Page 78 Remove debris congesting the front wheel using compressed air and the cleaning tool. If the congestion is not removable from the outside, disconnect the front wheel using a flat head screwdriver for leverage, and remove the obstruction. For a comprehensive how-to video, visit owners.bobsweep.com.
  • Page 79 Trouble Number 04: Edge Sensors Trouble number 04 means Bob’s edge sensors are blocked or dirty. Bob’s four, oval- shaped edge sensors are located on his bottom, near his bumper. What to do: Wipe the sensors using a clean, dry cloth or dust them using compressed air. If Bob displays this trouble number while working on dark-colored carpet or patterned flooring, you may need to deactivate his edge sensors.
  • Page 80 Trouble Number 06: Touch Sensors Trouble number 06 pertains to Bob’s touch sensors. It is likely that a small piece of debris is trapped under the bumper. What to do: Slowly and carefully tap on Bob’s bumper to clear out any obstructions. Use compressed air to clear it of dust and debris.
  • Page 81 Trouble number 09 generally means Bob’s mainboard is malfunctioning and needs to be replaced. What to do: Bob likely needs to visit the bObsweep hospital for treatment! But don’t worry, Bob’s doctors are just an e-mail away. Send a short explanation to support@bobsweep.
  • Page 82 Trouble Number 10: Power System Bob’s battery is disconnected or has absolutely no juice left. The reason for trouble number 10 can range between the following options: • The most likely reason for trouble 10 is that Bob’s battery needs a reset. Open the battery compartment and unplug the battery.
  • Page 83 1-888-549-8847 for toll-free support in the US and Canada, or email us at support@bobsweep.com. Put Bob in checkup mode: Flip Bob's power switch OFF and place While holding down the left most but- him on a light-colored surface.
  • Page 84 Step One: Edge Sensors Right after Bob enters checkup mode and while Bob is on the floor, look at his screen. You should see four lights indicating TROUBLE NR, MIN CLEANING, CAPACITY, and CHARGING lit up in the center of Bob’s display. If all four lights do not turn ON, flip Bob over and clean his edge sensors.
  • Page 85 Step Two: Wall Sensors Use a thick, flat, and white surface to imitate a wall and drag it around Bob’s bumper. The 5 indicators along the top of the display (UV, AUTO, SPOT, WALL FOLLOW, DOCK) will light up as you move your imitation wall around the bumper. You may now move on to the next step of the checkup test.
  • Page 86 Step Three: Charging System Press Bob’s UV button once. The screen will go blank. Place Bob at about 5-10 inch- es from his charging station with the middle of his bumper facing the station. Bob’s screen should display the number 77. If you see a different number, clean the window and transmitter on Bob and his charging station.
  • Page 87 Step Four: Touch Sensors Press the UV button once more. Bob’s screen remains blank. To test Bob's bumper, press down on its center. The words DIRT and MINS. CLEANING will light up on the screen. If you press on the left side of the bumper, only DIRT will light up.
  • Page 88 Step Five: Display Screen Press the UV button once more. Bob will now test his display screen. Each of the screen's icons should light up in a repeating rotation. AUTO SPOT WALL FOLLOW DOCK DIRT MIN. CLEANING TROUBLE NR. CAPACITY CHARGING READY Do not press any additional buttons.
  • Page 89 Ignore the icons and numbers on the display screen during test mode. Step Six: Brush and Suction Power Press the PROGRAM button next to the UV button. Both the main and brushes should spin, and air should flow out of the the back of Bob's dustbin. If you do not feel air flowing out of the dustbin, then Bob may need a new dustbin.
  • Page 90 Do not look directly into the UV lamp. Step Seven: UV Light and Wheels Lift Bob off the floor to keep him from running away! Next, press the MODE button and his wheels should drive forward. Flip Bob over and you should see his UV lamp lit. Press the MODE button once more.
  • Page 91 If Bob completes the checkup test without any issues, then his internal parts are working properly! Contact support@bobsweep.com if you have any questions, as our doctors at the bObsweep hospital are always ready to help!
  • Page 93 Warranty Information...

  • Page 94: Warranty Information

    Warranty Information A bObsweep product purchased from an authorized seller and used anywhere in the world includes a 1-year limited warranty, 2-year warranty on the battery, five years of subsidized replacement, and a lifetime of support. The warranty covers labor and all parts, except brushes, filters, and mopping cloths.
  • Page 95 Bob’s Cleaning Behavior Bob’s cleaning pattern may look quite different from the way a human would clean: he may spin in a gradually widening circle, follow along walls, or zigzag across a small area. Sometimes he may seem to be ignoring some spaces or spending too much time on others —...
  • Page 96 Bob’s Challenges Unique Furniture Bob is designed to maneuver around furniture of most shapes and sizes, but certain configurations may confuse him temporarily. Bob may sometimes find it difficult to clean under chairs with narrow legs, or furniture that is too low for his bumper sensors to detect.
  • Page 97 Bob’s mop, which is attached to his bottom, is designed to sit flat against the floor and leave behind a clean trail. Because of this, Bob may have a tough time climbing over elevated surfaces while mopping. Make sure to remove Bob’s mop when he is not cleaning smooth surfaces such as tile or hardwood.
  • Page 98 1. Where can I find Bob’s training videos? Bob’s “how-to” videos can be found at Bob’s owners’ corner: owners.bobsweep.com. 2. How long should Bob’s battery last? The exact time depends on the type of surface Bob is cleaning as well as the age of the battery.
  • Page 99 6. My Bob won’t turn on no matter what I do. If Bob only charged for a short amount of time and does not start after using his ON/OFF switch or his charging station, it’s likely that his battery has drained too low to operate.
  • Page 100 9. I am having problems removing Bob’s brush. If the main or side brushes are difficult to remove, it is likely because hair, string, and/or other debris have been caught in them and are clogging the areas where they attach to Bob. It is best to clean Bob’s brushes about once a week to prevent buildup.
  • Page 101 When Bob is on auto-resume mode, a broom-shaped icon is visible on his charging station. This means Bob will automatically begin cleaning after he has fully charged. To disable auto-resume, press the cycle button on the station until the broom disappears. 12.
  • Page 102 1-888-549-8847 for support in Canada and the United States, or e-mail us at support@bobsweep.com. Our goal is to get back to you within a day. To watch Bob's how-to, repair, and troubleshooting videos; order parts; and connect with your extended bObsweep family members, visit owners.bobsweep.com.
  • Page 104 By using the Bobsweep, you agree to the terms of this End User License Agreement (“EULA”) and any amendment or addenda accompanying this Agreement. If you do not agree to the terms of this EULA, you may not use the Bobsweep. The Bobsweep contains an electronic and software interface that allows you to control or modify its behavior, and remotely monitor its sensors.
  • Page 105 NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY BOBSWEEP OR ITS AGENTS SHALL CREATE A WARRANTY. If the Bobsweep Software or the Bobsweep is found to be defective in material or workmanship under normal use for a period of one (1) year from the date of receipt, Bobsweep’s entire liability and your exclusive remedy shall be the replacement of the Bobsweep Software or the Bobsweep.
  • Page 106 Agreement. You may terminate this Agreement voluntarily at any time. Bobsweep may terminate this Agree- ment at any time if you are in breach of any of its terms and conditions, and may refuse to license the Bobsweep Software or the Bobsweep to you after termination.

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