bObsweep WB4727546 Standard Owner's Manual
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bObsweep WB4727546 Standard Owner's Manual

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OWNER'S MANUAL
How to employ your intelligent floor cleaner
bObsweep Standard
Model No. WB4727546

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  • Page 1 OWNER’S MANUAL How to employ your intelligent floor cleaner bObsweep Standard Model No. WB4727546...
  • Page 2 Congratulations on your new intelligent floor cleaner! Bob is now at your service. To see Bob at his best, please read the Quick Start Guide and this manual thoroughly. Welcome to the bObsweep family and happy cleaning! If you have any questions or concerns, feel free to contact our helpful team at:...

  • Page 3: Table Of Contents

    Bob’s Anatomy Important Safety What Comes in Instructions Bob’s Box? Getting Bob Remote Control Charging Bob Ready to Clean Charging Station Placement Install Bob’s Auto Charging Side Brush Manual Charging Charge Bob Charging Time Bob’s First Clean Conserving Battery Standby Mode Cleaning Set Bob’s Parts &...
  • Page 4 Warranty Troubleshooting Sensors Information Error Codes Maintenance Home Checkup Blindfold Stickers Test Cleaning Behavior Bob's Challenges FAQs End User Agreement...

  • Page 5: Important Safety Instructions

    If Bob is not working as he should, or has been dropped, damaged, left outdoors, or dropped in water, contact our customer care center at support@bobsweep.com. Do not handle Bob or his charging station with wet hands; use only on dry surfaces.
  • Page 6 Do not mutilate or incinerate the battery, as it will explode at high temperatures. Do not attempt to open Bob’s charging station. Repairs on his station should only be carried out by our qualified customer care center. Do not expose Bob’s charging station to high temperatures or allow moisture or humidity of any kind to come into contact with it.
  • Page 7 What Comes in Bob’s Box? Bob, Your Intelligent Floor Cleaner Charging Station Blö Main Brush Charging Adapter Remote Control Phillips head screwdriver 2 Side Brushes (1 Spare) Cleaning Tool Pack of Screws & Blindfold Stickers Mop Attachment 2 Micro-Fiber Mopping Cloths Filter Replacement Owner’s Manual, Quick Start Guide &...
  • Page 9 Bob’s Anatomy Top View Bumper Signal Transmitter Cover Buttons Display...
  • Page 10 Bottom View Charging Plates Front Wheel Side Brush Main Brush ON/OFF Switch Dustbin UV Lamp Battery Left and Right Wheels...
  • Page 11 Remote Charging Station Display Screen AUTO TIME SPOT DIRTY ERROR...
  • Page 12 Cover Buttons Select Bob’s cleaning mode Select Bob’s cleaning program Turn UV lamp OFF/ON Bob will start cleaning on his default setting AUTO TIME SPOT DIRTY ERROR...

  • Page 14: Getting Bob Ready To Clean

    Getting Bob Ready to Clean...

  • Page 15: Install Bob's Side Brush

    Install Bob’s Side Brush Before Bob’s first clean, you must install his side brush, which allows him to sweep along corners, walls, and other hard-to-reach places. To do this, you will need the following materials, all of which are included inside Bob’s box: a side brush, a Phillips head screwdriver, and a short screw.

  • Page 16: Charge Bob

    Charge Bob After installing Bob’s side brush, you must set him to charge. To charge Bob: Turn Bob’s power switch ON. Bob’s Place Bob on his charging station with screen will light up. Plug the charging the metal plates on his underbelly sit- adapter into the side of the charging ting on top of the nodes on his station.
  • Page 17 The charging station’s memory can store the cleaning schedule and current time for at least 8 hours without electricity. This will give you plenty of time to re-plug the adapter back into the charging station after Bob comes to life.

  • Page 18: Bob's First Clean

    Bob’s First Clean Bob is now ready to clean! Press the button on his cover twice — or the AUTO button on his remote once — and he will clean on his default auto1 setting (Robot mode).

  • Page 19: Standby Mode

    Standby Mode If Bob is left idle for more than a minute, he enters Standby Mode to preserve battery. In this mode, Bob’s screen will turn off and he will sit quietly, awaiting your command to either resume cleaning or go to charge. To get Bob back to cleaning: Press on Bob’s cover twice.
  • Page 20 To send Bob to his charging station: Press the ON/OFF button on Bob’s Then press CHARGE. remote to wake him up.

  • Page 22: Remote Control

    Remote Control...

  • Page 23: Cleaning

    Remote Control In order to change Bob’s movements, you may select his cleaning speed and patterns using his remote control. Bob’s remote control works at an average distance of 10 feet. It must be pointed directly at Bob with no obstacle blocking its signal. Bob’s remote has the following buttons: Power Auto...

  • Page 24: Cleaning

    Power To fully power Bob off, Flip Bob’s power • Wakes Bob or puts him in standby mode switch OFF. Auto • Bob will start cleaning on his default mode (Robot) Corners • Bob will start cleaning corners and alongside walls •...

  • Page 26: Charging Bob

    Charging...

  • Page 27: Charging Station Placement

    Charging Station Placement • Position the charging station against a wall on a hard, flat surface. • Make sure there is at least 10 feet (3 meters) of open space to the front and 2 feet (0.5 meters) to the sides. •...

  • Page 28: Auto Charging

    Auto Charging To send Bob to charge: Bob is smart and will automatically search for his charging station when his battery falls below 15%. You may also direct Bob to his charging station at any time by pressing the CHARGE button on his remote. If you press any button while Bob is looking for his charging station, he will stop searching and will enter standby mode.

  • Page 29: Manual Charging

    Manual Charging Plug the power adapter directly into the inlet on Bob’s side above his ON/OFF switch, then plug the adapter to the wall.

  • Page 30: Charging Time

    Charging Time When Bob is charging, the two-digit number on his display screen indicates how long his battery has been charging. You can calculate the number of minutes Bob has spent charging by multiplying this number by 10. Note that the number starts from 0 every time Bob is put to charge, regardless of how full his battery is.

  • Page 31: Conserving Battery

    Conserving Bob’s Battery Bob should not sit on his charging station for more than 5 days with his power swtich turned ON. If you will not be using him at least once every 5 days, turn his side power switch OFF to conserve his battery. days To conserve Bob’s battery, flip his power...

  • Page 34: Cleaning

    Cleaning Modes...
  • Page 35 Cleaning Modes Auto Settings Bob is equipped with three automatic cleaning modes: • Auto 1: Robot • Auto 2: Quick Clean (30 mins) • Auto 3: Touch Up (15 mins) On these settings, he will automatically maneuver around your home, cycling through his different cleaning patterns: Spiral Track , Waffle Track , and Wall Track...
  • Page 36 Auto 1: Robot Bob will thoroughly cover a large area for just over an hour. To select this setting: Turn Bob ON. Press AUTO on the remote or Bob.

  • Page 37: Auto 2: Quick Clean

    Auto 2: Quick Clean (30 mins) Bob will quickly and efficiently clean a medium-sized area for 30 minutes. To select this setting: Press on Bob’s cover Press until Bob displays Press to confirm your until you see the word the number 02. selection.

  • Page 38: Auto 3: Touch Up

    Auto 3: Touch Up (15 mins) For when you are on-the-go, make Bob dash across a small area for 15 minutes. To select this setting: Press on Bob’s cover Press until Bob displays Press to confirm your until you see the word the number 03.

  • Page 39: Small-Area Cleaning

    Small-area Cleaning: Select Bob’s targeted cleaning pattern Press twice. The word Press once, twice, or Press to confirm your SPOT will appear on Bob’s three times to choose selection. screen. Bob’s movement pattern. 1 indicates Spiral Track ™ 2 indicates Waffle Track ™...

  • Page 40: Uv Light

    Spiral Track (~4 mins) Waffle Track (~4 mins) Wall Track (~10 mins) ™ ™ ™ Bob will target a 5’ x 5’ Bob will target a 6’ x 5’ Bob will travel along the spill zone by spiraling spill zone by tracing a perimeter of your home.
  • Page 42 Set Bob's Cleaning Schedule...

  • Page 43: Charging Station

    Use Bob’s Charging Station Bob can be programmed to start cleaning on the time and days of your choosing through his charging station. There are 5 buttons on Bob’s charging station: On/Off OK/Cycle These buttons are used Time/Clock to program Bob’s daily cleaning schedule.

  • Page 44: Set Current Time & Day

    Set Current Time & Day Bob uses a 24-hour clock. If you want Bob to start cleaning at 8:00 AM set his schedule time to 08:00. If you want him to start at 8:00 PM, set it to 20:00. The charging station’s default time is 8.00 AM. The station displays 08:00 when it’s plugged in for the first time, or after being unplugged for over 8 hours.
  • Page 45 Set the hours: Press the button until Use the button to Press the button again the digits for hours blink. select the current hours. to move on to the weekday.
  • Page 46 Set the weekday: Press the button until Use the button to Press to save. a weekday symbol blinks. select the current day. Weekdays are defined as: Su= Sunday Mo= Monday Tu= Tuesday We= Wednesday Th= Thursday Fr= Friday Sa= Saturday Press OK to save each setting within 30 seconds, otherwise the operation...

  • Page 47: Set Bob's Cleaning Schedule

    Set Bob’s Cleaning Schedule After setting the current time and day on Bob’s station, you can program Bob’s weekly cleaning schedule. To set Bob’s weekly schedule: Set the minutes: Press the button. The digits for minutes Press the button again will blink.
  • Page 48 Set the hours: Press the button until Use the button to Press to save or press the digits for hours blink. select the desired hours. again to move on to selecting the weekdays.
  • Page 49 You can choose any and all weekdays for cleaning. Bob starts his cleaning at the selected time (e.g. 14:30) on all programmed days (e.g. Mo, Tu, Th). Set the weekday(s) you want Bob to clean: To move between days, When all desired days are Press the button until the icon Su for the first...

  • Page 50: Back-To-Back Cleaning

    Back-to-back Cleaning Cycles Bob’s back-to-back cleaning (auto-resume) mode is among the unique features that set him apart from other robotic vacuum cleaners. Auto-resume enables Bob to get back to work as soon as his battery is fully recharged. To activate back-to-back cleaning cycles: •...

  • Page 52: Parts

    Parts & Maintenance...
  • Page 53 Bob’s microfiber mopping cloth can pick up dirt while both wet and dry. To install Bob’s mop attachment: Align the two prongs of the mop at- Press down on the mop attachment tachment to their corrisponding spaces until both sides are secured. between Bob's left and right wheels.
  • Page 54 Remove the mop attachment when Bob is cleaning carpets or rugs. To do so, gently press the tails inward and lift the attachment up. Bob’s microfiber mopping cloth can be washed manually or in the washing machine. A spare cloth is provided in Bob’s package.

  • Page 55: Dustbin

    Dustbin To empty the dustbin: Push the center button on Bob’s back to Open the transparent gate to empty release the dustbin and pull. the bin.
  • Page 56 To clean the dustbin: You may wipe the dustbin with a dry When done, replace the transparent gate cloth or brush it with the cleaning tool. and slide the dustbin back into Bob. Never wash the dustbin nor fill it with water or any other fluid.

  • Page 57: Filters

    Filters Three filters are located inside the dustbin’s ceiling. These filters capture fine particles and allergens, and prevent them from escaping the dustbin. To remove the filters: First eject the dustbin. Then pull the filter’s frame towards you.
  • Page 58 You will see three filter layers: Mesh filter for larger particles Electrostatic filter for fine particles HEPA filter for sub-micron particles Use the cleaning tool to brush dust off the filters. It is recommended that you change Bob’s filters every 6 months, depending on the frequency and intensity of his cleaning.

  • Page 59: Brushes

    Main Brush It is recommended that you remove and clean Bob’s main brush on a weekly basis. To do so: You may use a pair of Remove the screw securing Use the cleaning tool to Bob’s main brush using a remove hair and debris scissors to cut away any Phillips head screwdriver.
  • Page 60 To reinstall the main brush: Replace the end piece and insert the Lastly, re-tighten the screw. opposite end of the brush into the square indentation inside Bob.
  • Page 61 Side Brush Bob’s side brush extends his reach and allows him to sweep along corners and walls. When Bob is first delivered to you, his side brush is not installed. To do so: Use the Phillips head screwdriver and short screw included in Bob’s box to secure the side brush into the empty socket on Bob’s underside.
  • Page 62 It is recommended that you remove and clean Bob’s side brush on a weekly basis. To do so: Remove the side brush Use the cleaning tool to Replace the side brush using a Phillips head brush off hair tangled and re-tighten the screw. screwdriver.

  • Page 63: Battery

    Battery Replacing Bob’s Battery Remove the battery cover on Bob’s Lift the battery out of its compartment, underside using a Phillips head screw- and unplug the connecting wires. driver. Do not let Bob sit idly with his power switch ON for more than 5 days;...

  • Page 64: Storing Bob

    Plug the new battery in and slide it into Re-tighten the screws on the battery the empty compartment. cover. Storing Bob If you are not using Bob for an extended period of time, unplug his charging station, remove his battery, and store everything in a dry place at room temperature. Do not leave Bob in direct sunlight.
  • Page 66 Sensors...
  • Page 67 Cleaning Bob’s Sensors Edge and wall sensors Dirt and dust on Bob’s wall and edge sensors can reduce his performance. Regularly cleaning these sensors ensures that Bob keeps working at his best. To do so: Use a soft cloth slightly moistened with cold water or alcohol to wipe the wall sensors along Bob’s bumper and the oval-shaped edge sensors on his underside.
  • Page 68 Blindfold Stickers Dark-colored carpeting and certain floor patterns may seem like edges to Bob’s ground detection sensors. If you notice that Bob stops with ERROR 04 on your carpet, you may need to “blindfold” Bob by covering his ground detection sensors. Flip Bob over and use the blindfold stickers that came in Bob’s box to blindfold him.
  • Page 70 Troubleshooting...

  • Page 71: Error Codes

    If after attempting the suggested solutions Bob’s problem persists, you may want to perform a home checkup test on him (see next section). You may also contact our customer care center at support@bobsweep.com. Not a fan of reading? Visit owners.bobsweep.com...
  • Page 72 Error Code 00: Left Wheel Error Code 00 pertains to an issue with Bob’s left wheel. What to do: Start by checking the left wheel for jamming. Use the cleaning tool or compressed air to remove any dust or debris that may be jamming the left wheel.
  • Page 73 Remove debris congesting the front wheel using compressed air and the cleaning tool. If the congestion is not removable from the outside, disconnect the front wheel using a Phillips head screwdriver for leverage, and remove the obstruction. For a comprehensive how-to video, visit owners.bobsweep.com.
  • Page 74 Error Code 04: Ground Detection Sensors Error Code 04 means Bob’s ground detection sensors are blocked or dirty. Bob’s four, oval-shaped edge sensors are located on his bottom, near his bumper. What to do: Wipe the sensors using a clean, dry cloth or dust them using compressed air. If Bob displays this Error Code while working on dark-colored carpet or patterned flooring, you may need to blindfold him.
  • Page 75 Error Code 06: Touch Sensors Error Code 06 pertains to Bob’s touch sensors. It is likely that a small piece of debris is trapped under the bumper. What to do: Slowly and carefully tap on Bob’s bumper to clear out any obstructions. Use compressed air to clear it of dust and debris.
  • Page 76 Error Code 09 generally means Bob’s mainboard is malfunctioning and needs to be replaced. What to do: Bob likely needs to visit the bObsweep hospital for treatment! But don’t worry, Bob’s doctors are just an e-mail away. Send a short explanation to support@bobsweep.
  • Page 77 If Bob fails any part of the checkup test, he may need a replacement part. In this case, please call our customer care center at 1-888-549-8847 for toll-free support in the US and Canada, or email us at support@bobsweep.com. Put Bob in checkup mode: Flip Bob's power switch OFF and place While holding down the button on him on a light-colored surface.
  • Page 78 If all four lights do not turn on upon entering checkup mode, flip Bob over and wipe his ground detection sensors with a clean cloth. Check again and see if all four lights turn on. If the problem persists, Bob’s sensors may need to be replaced. In that case, contact support@bobsweep.com. AUTO TIME...
  • Page 79 Step Two: Wall Sensors Use a thick, flat, and white surface to imitate a wall and drag it around Bob’s bumper. The third battery bar, second battery bar, first battery bar, and the words DIRTY and ERROR should light up one-by-one on Bob’s screen as you move your imitation wall around his bumper.
  • Page 80 Step Three: Touch and Bumper Sensors To move on to this test, press the button on Bob’s cover twice. Bob’s screen will go blank. Press on the left side of Bob’s bumper and the battery bars should light up on his screen;...
  • Page 81 Step Four: Display Screen Press the button one more time. Each word and icon on the screen should light up in a repeating rotation. AUTO TIME SPOT DIRTY ERROR...
  • Page 82 Step Five: Brush and Suction Power After the cycle has finished, press the button again. Now press the button. In this mode, the brushes should start rotating and you will feel air flowing from the back of the dustbin. Ignore the signs and numbers on the display in this test mode. If you do not feel air flowing out of the dustbin, then Bob’s vacuum motor may need to be replaced.
  • Page 83 UV lamp. If Bob completes the checkup test without any issues, then his internal parts are working properly! Contact support@bobsweep.com if you have any questions, as our doctors at the bObsweep hospital are always ready to help!
  • Page 86 Warranty Information...

  • Page 87: Warranty Information

    Warranty Information A bObsweep product purchased from an authorized seller and used anywhere in the world includes a 1-year limited warranty, 2-year warranty on the battery, five years of subsidized replacement, and a lifetime of support. The warranty covers labor and all parts, except brushes, filters, and mopping cloths.
  • Page 88 Bob’s Cleaning Behavior Bob’s cleaning pattern may look quite different from the way a human would clean: he may spin in a gradually widening circle, follow along walls, or zigzag across a small area. Sometimes he may seem to be ignoring some spaces or spending too much time on others —...
  • Page 89 Bob’s Challenges Unique Furniture Bob is designed to maneuver around furniture of most shapes and sizes, but certain configurations may confuse him temporarily. Bob may sometimes find it difficult to clean under chairs with narrow legs, or furniture that is too low for his bumper sensors to detect.
  • Page 90 Bob’s mop, which is attached to his bottom, is designed to sit flat against the floor and leave behind a clean trail. Because of this, Bob may have a tough time climbing over elevated surfaces while mopping. Make sure to remove Bob’s mop when he is not cleaning smooth surfaces such as tile or hardwood.
  • Page 91 1. Where can I find Bob’s training videos? Bob’s “how-to” videos can be found at Bob’s owners’ corner: owners.bobsweep.com. 2. How long should Bob’s battery last? The exact time depends on the type of surface Bob is cleaning as well as the age of the battery.
  • Page 92 6. My Bob won’t turn on no matter what I do. If Bob only charged for a short amount of time and does not start after using his ON/OFF switch or his charging station, it’s likely that his battery has drained too low to operate.
  • Page 93 You can use scissors to cut the hair wrapped around either brush, until you are able to remove it. You may need to gently pull the main brush up or down to reach the corners, but do not force the brushes out as this can damage them.
  • Page 94 12. When should I use different cleaning modes? Auto/Robot mode is Bob’s default mode and gives him enough time to thoroughly cover a large area. If you would like to clean a smaller area, you may use Quick Clean mode, which lasts 30 minutes, or Touch Up mode, which lasts 15 minutes.
  • Page 95 1-888-549-8847 for support in Canada and the United States, or e-mail us at support@bobsweep.com. Our goal is to get back to you within a day. To watch Bob's how-to, repair, and troubleshooting videos; order parts; and connect with your extended bObsweep family members, visit owners.bobsweep.com.
  • Page 97 By using the Bobsweep, you agree to the terms of this End User License Agreement (“EULA”) and any amendment or addenda accompanying this Agreement. If you do not agree to the terms of this EULA, you may not use the Bobsweep. The Bobsweep contains an electronic and software interface that allows you to control or modify its behavior, and remotely monitor its sensors.
  • Page 98 NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY BOBSWEEP OR ITS AGENTS SHALL CREATE A WARRANTY. If the Bobsweep Software or the Bobsweep is found to be defective in material or workmanship under normal use for a period of one (1) year from the date of receipt, Bobsweep’s entire liability and your exclusive remedy shall be the replacement of the Bobsweep Software or the Bobsweep.
  • Page 99 Agreement. You may terminate this Agreement voluntarily at any time. Bobsweep may terminate this Agree- ment at any time if you are in breach of any of its terms and conditions, and may refuse to license the Bobsweep Software or the Bobsweep to you after termination.

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