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responsible for complying with all RMA instructions provided by FLIR including but not limited to adequately packaging the
Product for shipment to FLIR and for all packaging and shipping costs. FLIR will pay for returning to Purchaser any Product that
FLIR repairs or replaces under warranty.
FLIR reserves the right to determine, in its sole discretion, whether a returned Product is covered under Warranty. If FLIR
determines that any returned Product is not covered under Warranty or is otherwise excluded from Warranty coverage, FLIR
may charge Purchaser a reasonable handling fee and return the Product to Purchaser, at Purchaser's expense, or offer
Purchaser the option of handling the Product as a non‐warranty return.
7. NON‐WARRANTY RETURN. Purchaser may request that FLIR evaluate and service or repair a Product not covered under
warranty, which FLIR may agree to do in its sole discretion. Before Purchaser returns a Product for non‐warranty evaluation and
repair, Purchaser must contact FLIR by visiting http://www.flir.com to request an evaluation and obtain an RMA. Purchaser is
solely responsible for complying with all RMA instructions provided by FLIR including but not limited to adequately packaging
the Product for shipment to FLIR and for all packaging and shipping costs. Upon receipt of an authorized non‐warranty return,
FLIR will evaluate the Product and contact Purchaser regarding the feasibility of and the costs and fees associated with
Purchaser's request. Purchaser shall be responsible for the reasonable cost of FLIR's evaluation, for the cost of any repairs or
services authorized by Purchaser, and for the cost of repackaging and returning the Product to Purchaser.
Any non‐warranty repair of a Product is warranted for one hundred eighty days (180) days from the date of return shipment by
FLIR to be free from defects in materials and workmanship only, subject to all of the limitations, exclusions and disclaimers in
this document.
28
FLIR TG54_TG56 User Manual
Document Identifier: TG54_TG56‐en‐US_AA
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