11 Warranty Information; Flir Test & Measurement 5 Year Limited Warranty - FLIR TG54 User Manual

11 Warranty Information
11.1 FLIR Test & Measurement 5 year Limited Warranty
A qualifying FLIR Test and Measurement product (the "Product") purchased either directly from FLIR Commercial Systems Inc.
and affiliates (FLIR) or from an authorized FLIR distributor or reseller that Purchaser registers on‐line with FLIR is eligible for
coverage under FLIR's Limited Warranty, subject to the terms and conditions in this document. This warranty only applies to
purchases of Qualifying Products (see below) purchased and manufactured after April 1, 2015.
PLEASE READ THIS DOCUMENT CAREFULLY; IT CONTAINS IMPORTANT INFORMATION ABOUT THE PRODUCTS THAT QUALIFY
FOR COVERAGE UNDER THE LIMITED WARRANTY, PURCHASER'S OBLIGATIONS, HOW TO ACTIVATE THE WARRANTY,
WARRANTY COVERAGE, AND OTHER IMPORTANT TERMS, CONDITIONS, EXCLUSIONS AND DISCLAIMERS.
1. PRODUCT REGISTRATION. To qualify for FLIR's Limited Warranty, Purchaser must fully register the Product directly with FLIR
on‐line at http://www.flir.com/testwarranty within Sixty (60) DAYS of the date the Product was purchased by the first retail
customer (the "Purchase Date"). Qualifying PRODUCTS THAT ARE NOT REGISTERED ON‐LINE WITHIN SIXTY (60) DAYS OF THE
PURCHASE DATE WILL HAVE A LIMITED ONE YEAR WARRANTY FROM DATE OF PURCHASE.
2. QUALIFYING PRODUCTS. Upon registration, Test and Measurement products that qualify for coverage under FLIR's Limited
Warranty are: TG5x not including accessories which may have their own warranty.
3. WARRANTY PERIODS. The applicable Limited Warranty Period measured from the Purchase data are:
Products
TG5x
Any Product that is repaired or replaced under warranty is covered under this Limited Warranty for one hundred eighty days
(180) days from the date of return shipment by FLIR or for the remaining duration of the applicable Warranty Period, whichever
is longer.
4. LIMITED WARRANTY. In accordance with the terms and conditions of this Limited Warranty, and except as excluded or
disclaimed in this document, FLIR warrants, from the Purchase Date, that all fully registered Products will conform to FLIR's
published product specifications and be free from defects in materials and workmanship during the applicable Warranty
Period. PURCHASER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS WARRANTY, AT FLIR'S SOLE DISCRETION, IS THE REPAIR OR
REPLACEMENT OF DEFECTIVE PRODUCTS IN A MANNER, AND BY A SERVICE CENTER, AUTHORIZED BY FLIR. IF THIS REMEDY IS
ADJUDICATED TO BE INSUFFICIENT, FLIR SHALL REFUND PURCHASER'S PAID PURCHASE PRICE AND HAVE NO OTHER
OBLIGATION OR LIABILITY TO BUYER WHATSOEVER.
5. WARRANTY EXCLUSIONS AND DISCLAIMERS. FLIR MAKES NO OTHER WARRANTY OF ANY KIND WITH RESPECT TO THE
PRODUCTS. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE (EVEN IF PURCHASER HAS NOTIFIED FLIR OF ITS INTENDED USE FOR
THE PRODUCTS), AND NON‐INFRINGEMENT ARE EXPRESSLY EXCLUDED FROM THIS AGREEMENT.
THIS WARRANTY EXPRESSLY EXCLUDES ROUTINE PRODUCT MAINTENANCE, SOFTWARE UPDATES, AND REPLACEMENT OF
FUSES, OR DISPOSABLE BATTERIES. FLIR FURTHER EXPRESSLY DISCLAIMS ANY WARRANTY COVERAGE WHERE THE ALLEGED
NONCONFORMITY IS DUE TO NORMAL WEAR AND TEAR, OTHER ALTERATION, MODIFICATION, REPAIR, ATTEMPTED REPAIR,
IMPROPER USE, IMPROPER MAINTENANCE, NEGLECT, ABUSE, IMPROPER STORAGE, FAILURE TO FOLLOW ANY PRODUCT
INSTRUCTIONS, DAMAGE (WHETHER CAUSED BY ACCIDENT OR OTHERWISE), OR ANY OTHER IMPROPER CARE OR HANDING OF
THE PRODUCTS CAUSED BY ANYONE OTHER THAN FLIR OR FLIR'S EXPRESSLY AUTHORIZED DESIGNEE.
THIS DOCUMENT CONTAINS THE ENTIRE WARRANTY AGREEMENT BETWEEN PURCHASER AND FLIR AND SUPERSEDES ALL
PRIOR WARRANTY NEGOTIATIONS, AGREEMENTS, PROMISES AND UNDERSTANDINGS BETWEEN PURCHASER AND FLIR. THIS
WARRANTY MAY NOT BE ALTERED WITHOUT THE EXPRESS WRITTEN CONSENT OF FLIR.
6. WARRANTY RETURN, REPAIR AND REPLACEMENT. To be eligible for warranty repair or replacement, Purchaser must notify
FLIR within thirty (30) days of discovering of any apparent defect in materials or workmanship. Before Purchaser may return a
Product for warranty service or repair, Purchaser must first obtain a returned material authorization (RMA) number from FLIR.
To obtain the RMA number Owner must provide an original proof of purchase. For additional information, to notify FLIR of an
apparent defect in materials or workmanship, or to request an RMA number, visit http://www.flir.com. Purchaser is solely
FLIR TG54_TG56 User Manual
Limited Warranty Period
FIVE (5) Years
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Document Identifier: TG54_TG56‐en‐US_AA