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Cretors EG20 Service Manual

Digital giant popcorn machine
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3243 North California Avenue, Chicago, IL 60618
POPCORN MACHINE
Included in this manual:
*One Pop Option
*Salt/Sugar Option
READ and UNDERSTAND these operating and safety
instructions before operating this popcorn machine!
DIGITAL GIANT
SERVICE MANUAL
120/208 Volt,
Single and Three Phase, 60 Hz
120/240 Volt,
Single and Three Phase, 60 Hz
230 Volt,
Single Phase, 50 Hz
400 Volt,
Three Phase, 50 Hz.
100/200 Volt
Single Phase, 50/60 Hz

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Summary of Contents for Cretors EG20

  • Page 1 3243 North California Avenue, Chicago, IL 60618 DIGITAL GIANT POPCORN MACHINE SERVICE MANUAL 120/208 Volt, Single and Three Phase, 60 Hz 120/240 Volt, Single and Three Phase, 60 Hz 230 Volt, Single Phase, 50 Hz 400 Volt, Three Phase, 50 Hz. 100/200 Volt Single Phase, 50/60 Hz Included in this manual:...

  • Page 2: Table Of Contents

    EG20/32/48/60-M-A/E-S TABLE OF CONTENTS Safety Alert Symbol ......... 3 Safety First .

  • Page 3: Safety Alert Symbol

    SAFETY FIRST The information in this manual is essential for the safe installation and service of your Cretors popcorn machine. The manual must be read and understood before installing, or maintaining equipment, or equivalent training must be provided.
  • Page 4 EG20/32/48/60-M-A/E-S CONFIGURATOR PAGE Last printed 9/10/2007 1:56:00 PM BEGIN SERIAL NO: 00035540...

  • Page 5: Specifications

    74 lbs. (33.6 kg) PURPOSE OF MANUAL This instruction manual is intended to familiarize owners with the servicing and safety procedures associated with your Cretors popcorn machine. This manual should be kept available to maintenance personnel. Last printed 9/10/2007 1:56:00 PM...

  • Page 6: Installation Instructions

    EG20/32/48/60-M-A/E-S VI. INSTALLATION INSTRUCTIONS A. Location Choose a location for your Cretors popcorn machine that maximizes the ease of operation and maintenance procedures. Giant pedestal popcorn machines are designed to be installed on the customers counter or custom design cabinet.

  • Page 7: Oem Option Pedestals

    2. To adjust the pump time, use the following procedure: a. There are two adjustments on the timer. The small adjustment knob sets the maximum time the timer can run. Cretors will normally set this adjustment for 10s. 10s = 0-10 seconds...

  • Page 8: Service Instructions

    EG20/32/48/60-M-A/E-S VII. SERVICE INSTRUCTIONS In the case of improper operation, only a qualified person should perform the following diagnostic checks, and, if necessary, corresponding adjustments and repairs. Many of the following procedures present an electrical shock hazard and can cause serious injury or death.

  • Page 9: Kettle Temperature Control

    EG20/32/48/60-M-A/E-S Cretors “CE” marked machines have been supplied with high limits for years to comply with the European Directives but these high limits are not resetting. Once they trip, they need to be replaced. This has not changed. Beginning in May of 2006, Cretors and Company has started implementing auto-resetting high limits into kettles and repair kettles as well.

  • Page 10: Checking Temperature Control

    There are two adjustments on the timer. The small adjustment knob sets the maximum time the timer can run. Cretors will normally set this adjustment for 1m.

  • Page 11: Salt/Sugar With One Pop Adjustment

    EG20/32/48/60-M-A/E-S SALT/SUGAR WITH ONE POP ADJUSTMENT If the Salt/Sugar switch is in the sugar position, use the “Digital Temperature Control Adjustment” section. If the Salt/Sugar switch is in the salt position, the temperature is adjusted on the One Pop Timer/Relay.

  • Page 12: Kettle Installation

    EG20/32/48/60-M-A/E-S 5. Turn the kettle upside down and remove the bolts that hold the dump handle and retainer and lift the retainer off the kettle. 6. When removing nuts and spacers from the threaded studs on the bottom of the pan, do not wipe off the silver lubricant. Without this lubricant (NEVER SEEZ) the nuts may freeze on the studs and cause the studs to break when the nuts are turned in an attempt to remove them.

  • Page 13: Troubleshooting

    EG20/32/48/60-M-A/E-S VIII. TROUBLESHOOTING PROBLEM POSSIBLE ACTION CAUSE Popping is Incorrect amount Refer to the chart located in the slow. of corn and oil is Operations Manual. used. Kettle indicator Temperature is set too low. (Refer to light goes out “Digital Temperature Control more than 30 Adjustment”).
  • Page 14 1. The element has burned out. 3. If wires must be replaced, be sure to use 2. A lead wire has burned off nickel wire supplied by Cretors one of the element terminals Conventional copper or “stove wire will due to a loose connection.
  • Page 15 EG20/32/48/60-M-A/E-S Terminal to terminal Ohm readings should match chart listed below. If Ohm readings are not close, replace. First terminal to element case Continuity to case from terminal indicates a grounded element; replace. No continuity – functioning properly. Second terminal to element case Continuity to case from terminal indicates a grounded element;...
  • Page 16 2000 Watt – 28.8Ω 5800 Watt - 9.9 Ω (total) Replace failed heat elements with identical units available from your local dealer or from Cretors. Reassemble and reinstall kettle assembly onto the machine. Last printed 9/10/2007 1:56:00 PM BEGIN SERIAL NO: 00035540...
  • Page 17 EG20/32/48/60-M-A/E-S PROBLEM POSSIBLE CAUSE ACTION Kettle will not The motor, light or Check power supply: heat. any of the other 1. Is it plugged in? components do not 2. Is the receptacle live? work. 3. Is the machine plugged into the proper voltage? (Measure with voltmeter and compare to specification on nameplate of machine.)
  • Page 18 EG20/32/48/60-M-A/E-S PROBLEM POSSIBLE CAUSE ACTION Corn Burns Agitator is not working. Check to be certain the stirrer blade is on the bottom of the pan and is stirring the corn. Check motor connections. Loose wire. The motor is bad. Replace.
  • Page 19 Customer Service Department at C. Cretors and Company. Additional copies of this manual can be obtained from C. Cretors and Company at the address listed below. Please provide model and serial number when requesting additional copies of this manual.

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