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3243 North California Avenue, Chicago, IL 60618
DIPLOMAT 20 and 32 oz POPCORN
MACHINE SERVICE MANUAL
Included in this manual:
*One Pop Option
*Salt/Sugar Option
READ and UNDERSTAND these servicing, and safety
instructions before servicing this popcorn machine
120/208 - 240 Volt,
Single and Three Phase, 60 Hz
230 Volt,
Single Phase, 50 Hz
400 Volt, 3N~,
Three Phase, 50 Hz
100/200 Volt,
Single Phase, 50 & 60 Hz
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Table of Contents
Related Manuals for Cretors DIPLOMAT 20
Summary of Contents for Cretors DIPLOMAT 20
- Page 1 3243 North California Avenue, Chicago, IL 60618 DIPLOMAT 20 and 32 oz POPCORN MACHINE SERVICE MANUAL 120/208 - 240 Volt, Single and Three Phase, 60 Hz 230 Volt, Single Phase, 50 Hz 400 Volt, 3N~, Three Phase, 50 Hz 100/200 Volt, Single Phase, 50 &...
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Page 2: Table Of Contents
DI20/32-M-A/E-S TABLE OF CONTENTS Safety Alert Symbol ....... . Safety First ........III. -
Page 3: Safety Alert Symbol
III. INTRODUCTION This manual is filled with time-saving and money-saving information regarding your Cretors popcorn machine. There is nothing, however, more important than the safety aids and warnings that are found throughout this document. -
Page 4: Specifications
DI20/32-M-A/E-S IV. SPECIFICATIONS Created on 7/2/2004 3:43:00 PM BEGINNING SERIAL NUMBER 02045400... -
Page 5: Purpose Of Manual
610 lbs. (277 kg.) V. PURPOSE OF MANUAL This instruction manual is intended to familiarize owners with the servicing and safety procedures associated with your Cretors popcorn machine. This manual should be kept available to maintenance personnel. Created on 7/2/2004 3:43:00 PM... -
Page 6: Installation Instructions
2. Push the plug completely into the receptacle. If the cord has a twist lock plug be sure to turn to the lock in position. 3. If the supply cord is damaged, a Cretors approved service agent, or a qualified Cretors employee must replace it in order to avoid a hazard. -
Page 7: Counter Model Installation
DI20/32-M-A/E-S a. There are two adjustments on the timer. The small adjustment knob sets the maximum time the timer can run. Cretors will normally set this adjustment for 10s. 10s = 0-10 seconds 1m = 0-1 minute 10m = 0-10 minutes b. -
Page 8: Thermostat Adjustment
DI20/32-M-A/E-S in the sugar mode, the thermostat alone controls the heat. When the switch is on the salt side the thermostat works the same way with one exception, when the thermostat opens, it activates a timer which allows the heat to stay on for extra time allowing the salted corn to pop. -
Page 9: Salt Timer Adjustment
There are two adjustments on the timer. The small adjustment knob sets the maximum time the timer can run. Cretors will normally set this adjustment for 10s = 0-10 seconds... -
Page 10: Kettle Installation
Use proper lifting techniques when removing the kettle assembly to avoid injury to back. 7. If wires must be replaced, be sure to use nickel wire supplied by Cretors. Conventional copper or "stove" wire will have a limited life. 8. When removing nuts and spacers from the threaded studs on the bottom of the pan, do not wipe off the silver lubricant. -
Page 11: Kettle Alignment
DI20/32-M-A/E-S E. Kettle Alignment 1. Begin by checking to see if the kettle support bar is level. With the kettle removed, apply slight downward pressure on the dump handle to simulate the weight of the pan. Measure the distance from the top of the bar to the top of the cabinet at both the tip and at the base near the support column. -
Page 12: Troubleshooting
DI20/32-M-A/E-S VIII. TROUBLESHOOTING PROBLEM POSSIBLE CAUSE ACTION Popping is slow. Incorrect amount of corn Refer to the chart located in the and oil used. Operations Manual. Kettle indicator light goes Temperature is set too low. out more than 30 seconds (Refer to Thermostat before the corn finishes Adjustment.) - Page 13 2. Check for short circuits inside the kettle. 3. If wires must be replaced, be sure to use nickel wire supplied by Cretors. Conventional copper or “stove” wire will have limited life. 4. Make a visual check for broken, loose, burned or heat damaged wires.
- Page 14 21.3 Ω (total) Replace failed heat elements with identical units available from your local dealer or from Cretors. Reassemble and reinstall kettle assembly onto the machine. Do not attempt electrical repairs on the power supply circuit unless you are qualified to do so.
- Page 15 DI20/32-M-A/E-S The following procedures are performed with the power on. As with any electrical repairs, there is a shock hazard present. PROBLEM POSSIBLE CAUSE ACTION Kettle will The motor, light or any of Check power supply: not heat the other components do 1.
- Page 16 DI20/32-M-A/E-S PROBLEM POSSIBLE CAUSE ACTION Corn Burns Agitator is not working. Check to be certain the stirrer blade is on the bottom of the pan and is stirring the corn. Does the agitator driveshaft See section Kettle Alignment for engage the blade center and turn instructions.
- Page 17 DI20/32-M-A/E-S PROBLEM POSSIBLE CAUSE ACTION The switch light is Check connections to the blower. Replace blower. on and no air is being delivered. The switch light is Check element. Replace element. on and cooler air Check thermostat. The maximum air Replace thermostat.
- Page 18 Cretors guarantees this machine to be free of defects in parts, materials and workmanship for two years. Please take this time to fill out the factory registration card and return it to Cretors to activate your warranty. If you have any questions concerning the Cretors' warranty, please contact your local distributor or the Customer Service Department at C.
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