Cretors DIGITAL DIPLOMAT 20 Operation Manual
  1. Manuals
  2. Brands
  3. Cretors Manuals
  4. Kitchen Appliances
  5. DIPLOMAT 20
  6. Operation manual

Cretors DIGITAL DIPLOMAT 20 Operation Manual

Hide thumbs Also See for DIGITAL DIPLOMAT 20:
Table of Contents

Advertisement

Quick Links

176 MITTEL DRIVE, WOOD DALE, IL 60191
DIGITAL DIPLOMAT 20 and 32 oz
POPCORN MACHINE OPERATION
Included in this manual:
*One Pop Option
*Salt/Sugar Option
*Self Serve Option
*Ventless Hood Option
*Elevator Option
READ and UNDERSTAND these operating and safety
instructions before operating this popcorn machine!
DI20-32-M-A-E-O 2011.04.14
MANUAL
120/208 - 240 Volt,
Single and Three Phase, 60 Hz
230 Volt,
Single Phase, 50 Hz
400 Volt, 3N~
Three Phase, 50 Hz
100/200 Volt,
Single Phase, 50 & 60 Hz
DI20-32-M-A-E-O 2011.04.14
1
BEGINNING SERIAL NO. 07093822

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the DIGITAL DIPLOMAT 20 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Cretors DIGITAL DIPLOMAT 20

Summary of Contents for Cretors DIGITAL DIPLOMAT 20

  • Page 1 DI20-32-M-A-E-O 2011.04.14 176 MITTEL DRIVE, WOOD DALE, IL 60191 DIGITAL DIPLOMAT 20 and 32 oz POPCORN MACHINE OPERATION MANUAL 120/208 - 240 Volt, Single and Three Phase, 60 Hz 230 Volt, Single Phase, 50 Hz 400 Volt, 3N~ Three Phase, 50 Hz 100/200 Volt, Single Phase, 50 &...

  • Page 2: Table Of Contents

    DI20-32-M-A-E-O 2011.04.14 TABLE OF CONTENTS Safety Alert Symbol ........Safety First .

  • Page 3: Safety Alert Symbol

    II. SAFETY FIRST The information in this manual is essential for the safe installation and operation of your Cretors popcorn machine. The manual must be read and understood before installing, and operating the equipment, or equivalent training must be provided.

  • Page 4: Purpose Of Manual

    It is important that this manual be kept available to operating personnel. A person who has not read and understood all operating and safety instructions is not qualified to operate the machine. V. PRODUCT IDENTIFICATION CRETORS POPCORN MACHINE DIPLOMAT MODELS: (SEE CONFIGURATOR SHEET) DI20___-____-__ DI32___-____-__ VI. PRINCIPLES OF POPCORN MACHINE OPERATION Theory and Observations of Popcorn Machine Operation A.
  • Page 5 E. Your Diplomat model Cretors popcorn popper is equipped for a pump, which, when properly adjusted, automatically delivers the proper amount of oil to the popping kettle.

  • Page 6: Control Switches

    -Displays and controls kettle temperature. VIII. OPERATING INSTRUCTIONS Do not attempt to operate your Cretors popcorn machine until you have read and understood this manual. Failure to do so may result in serious injury or death. Do not attempt to operate your Cretors popcorn machine unless the installation instructions have been strictly adhered to.
  • Page 7 DI20-32-M-A-E-O 2011.04.14 5. Fill the appropriate corn measure with corn and the salt measure with the salt, and empty these into the kettle. When making sugar corn, add the correct amount of sugar, rather than salt, with the measure for corn. WARNING! Always add corn to the kettle before pressing the oil delivery button or adding oil.

  • Page 8: Sanitation Instructions

    A. Popping Kettle 1. The Cretors kettle is designed to be cleaned in place. There is no need to remove the kettle for cleaning. Do not immerse an assembled kettle in water. This will damage the electrical components and may cause short circuits resulting in electrical shock hazard if power is applied.

  • Page 9: Cabinet

    Increase frequency as needed. Cretors has developed a cleaning kit for your Diplomat machine. The kit is sold separately under P/N 10831. If you need more information, please feel free to contact your local distributor or call Cretors at 1-800-228-1885.
  • Page 10 DI20-32-M-A-E-O 2011.04.14 3. The doors can be cleaned with Cretors’ Plastic Polish. This product is specially formulated to clean plastic doors. Do not use cleaners that have ammonia or alcohol. The use of these cleaners will cause the doors to become brittle and crack.
  • Page 11 Customer Service Department at C. Cretors and Company. Additional copies of this manual can be obtained from C. Cretors and Company at the address listed below. Please provide the model and serial number when requesting additional copies of this manual.
  • Page 12 DI20-32-M-A-E-O 2011.04.14 Appendix A Cretors’ elevator corn storage option THEORY AND OBSERVATIONS OF MACHINE OPERATION The elevating corn storage option is designed to allow operators to easily adjust the level of popped corn in the heated storage bin for easy access. The cabinet is provided with a cornditioning system which circulates heated air to keep popcorn warm and crisp.
  • Page 13 DI20-32-M-A-E-O 2011.04.14 SANITATION AND MAINTENANCE INSTRUCTIONS Emptying the Clean Out Drawer Remove and empty the clean out drawer daily, or whenever it is full. Under heavy use, this may need to be done more often. The clean out drawer is found under the bin.
  • Page 14 Contact your distributor or Cretors for more information. 1. If the topping bag is within a box, carefully remove it. Be sure to avoid puncturing or cutting the bag.
  • Page 15 DI20-32-M-A-E-O 2011.04.14 If the bag is ever broken in the machine, be sure to clean up the spilled oil immediately, to avoid contamination. 3. Remove the travel cap from the bag spout. The travel cap prevents dirt and dust from coming into contact with the internal slider for sanitary hook-up. 4.
  • Page 16 2. Allow cabinet to dry fully. Cleaning the Cabinet Doors The doors can be cleaned with Cretors’ Plastic Polish. This product is specially formulated to clean plastic doors. Do not use cleaners that have ammonia or alcohol. The use of these cleaners will cause the doors to become brittle and crack.
  • Page 17 DI20-32-M-A-E-O 2011.04.14 Failure to clean beneath the popper case bottom may result in a fire hazard due to restricted airflow from the cornditioner. 1. The auger is held in place by spring tension. One end has a sliding drive head and the other has a hook.
  • Page 18 DI20-32-M-A-E-O 2011.04.14 1. Remove the oil topping bag by disengaging the connector, snapping the connector probe into the out position, and removing it from the bag spout. This disconnects and reseals the bag. 2. Remove the connector from the oil tube. 3.
  • Page 19 DI20-32-M-A-E-S 2001.04.14 176 MITTEL DRIVE, WOOD DALE, IL 60191 DIGITAL DIPLOMAT 20 and 32 oz POPCORN MACHINE SERVICE MANUAL 120/208 - 240 Volt, Single and Three Phase, 60 Hz 230 Volt, Single Phase, 50 Hz 400 Volt, 3N~, Three Phase, 50 Hz 100/200 Volt, Single Phase, 50 &...
  • Page 20 DI20/32-M-A/E-S TABLE OF CONTENTS Safety Alert Symbol ....... . 3 Safety First .

  • Page 21: Safety Alert Symbol

    III. INTRODUCTION This manual is filled with timesaving and money-saving information regarding your Cretors popcorn machine. There is nothing, however, more important than the safety aids and warnings that are found throughout this document. The Safety Alert Symbol is used to identify topics of primary safety concern wherever they appear.
  • Page 22 DI20/32-M-A/E-S Created 11/17/2016 2:29 PM BEGINNING SERIAL NUMBE 07093822...

  • Page 23: Specifications

    DI20/32-M-A/E-S IV. SPECIFICATIONS A. Electrical Specifications: Diplomat Models are available in any of the following electrical configurations: 120/208 - 240 Volts, Single and Three Phase, 60 Hz 230 Volt, Single Phase, 50 Hz 400 Volt, 3N~, Three Phase, 50 Hz 100/200 Volt, Single Phase, 50 or 60 Hz B.

  • Page 24: Purpose Of Manual

    2. Push the plug completely into the receptacle. If the cord has a twist lock plug be sure to turn to the lock in position. 3. If the supply cord is damaged, a Cretors approved service agent, or a qualified Cretors employee must replace it in order to avoid a hazard.

  • Page 25: Counter Model Installation

    4. To adjust the pump time, use the following procedure: a. There are two adjustments on the timer. The small adjustment knob sets the maximum time the timer can run. Cretors will normally set this adjustment for 10s. 10s = 0-10 seconds...

  • Page 26: Digital Temperature Control Adjustment

    DI20/32-M-A/E-S a. A digital temperature control is installed as a safety device to prevent the overheating of the kettle if the machine is left unattended momentarily while in operation. The digital Temperature Control senses kettle temperature from a thermocouple mounted on the bottom of the pan.

  • Page 27: Checking Temperature Control

    There are two adjustments on the timer. The small adjustment knob sets the maximum time the timer can run. Cretors will normally set this adjustment for 1m. = 0-10 seconds...
  • Page 28 The High limit control controls a second relay which is wired in series with the relay controlled by the digital temperature control. b. Cretors “CE” marked machines have been supplied with high limits since 1990 to comply with the European Directives these high limits were not resetting.

  • Page 29: Kettle Removal

    Use proper lifting techniques when removing the kettle assembly to avoid injury to back. 7. If wires must be replaced, be sure to use nickel wire supplied by Cretors. Conventional copper or ”stove” wire will have a limited life. 8. When removing nuts and spacers from the threaded studs on the bottom of the pan, do not wipe off the silver lubricant.

  • Page 30: Kettle Alignment

    DI20/32-M-A/E-S F. Kettle Alignment 1. Begin by checking to see if the kettle support bar is level. With the kettle removed, apply slight downward pressure on the dump handle to simulate the weight of the pan. Measure the distance from the top of the bar to the top of the cabinet at both the tip and at the base near the support column.

  • Page 31: Troubleshooting

    DI20/32-M-A/E-S VIII. TROUBLESHOOTING PROBLEM POSSIBLE CAUSE ACTION Popping is slow. Incorrect amount of corn Refer to the chart located in the and oil used. Operations Manual. Temperature is set too low. Kettle indicator light goes out more than 30 seconds (Refer to "Digital Temperature before the corn finishes Control Adjustment.”)
  • Page 32 DI20/32-M-A/E-S STANDARD NICKEL PLATED KETTLES Kettle Wire Color Elements 120/208 –240V 100/200V 20 oz. 1447-A 15 amps black 1983-A 7.5 amps 32 oz. 1528-A & 1808-A 22.9 amps black 2615-A 8.3 amps Kettle Wire Color Elements 230V 20 oz. blue 1447-C 11.2 amps brown...
  • Page 33 3. If wires must be replaced, be sure to use nickel wire supplied by Cretors. Conventional copper or “stove” wire will have limited life. 4. Make a visual check for broken, loose, burned or heat damaged wires.
  • Page 34 Replace failed heat elements with identical units available from your local dealer or from Cretors. Reassemble and reinstall kettle assembly onto the machine. Do not attempt electrical repairs on the power supply circuit unless you are qualified to do so.
  • Page 35 DI20/32-M-A/E-S The following procedures are performed with the power on. As with any electrical repairs, there is a shock hazard present. PROBLEM POSSIBLE CAUSE ACTION Kettle will not The motor, light or Check power supply: heat any of the other 1.
  • Page 36 DI20/32-M-A/E-S PROBLEM POSSIBLE CAUSE ACTION If machine has the Use the same procedure as above. Then check the one- one-pop option. pop circuit. 1. With the power OFF. Check the one-pop switch for continuity by pressing and holding it down. Remove wires (mark wires for proper re- installation) from switch and press and hold.
  • Page 37 DI20/32-M-A/E-S PROBLEM POSSIBLE CAUSE ACTION With the power connected, turn the Cornditioner on. Check the high limit If tripped (red button out) reset by pressing red button. The switch light is thermostat. on and no air is Check connections to Replace blower.
  • Page 38 Cretors guarantees this machine to be free of defects in parts, materials and workmanship for two years. Please take this time to fill out the factory registration card and return it to Cretors to activate your warranty. If you have any questions concerning the Cretors' warranty, please contact your local distributor or the Customer Service Department at C.
  • Page 39 1984 1155-2 1154-2 1971 1220\1194 5198 1993 5130 1839 4261 6012 5186 4780 1066 4683-R 1124 4683-L C. CRETORS AND COMPANY 3243 N. CALIFORNIA AVENUE CHICAGO, IL 60618 PHONE: (773)588-1690, (800)228-1885, FAX: (773)588-2171 WEB SITE: http://www.cretors.com Email: postmaster @ cretors.com...
  • Page 40 SWITCH PLATE - DIP ROCKER SW- N/S 5753-E SWITCH PLATE-DIP ROCKER N/S-230 V 5894-A ELEMENT - CORNDITIONER 500W C. CRETORS AND COMPANY 3243 N. CALIFORNIA AVENUE CHICAGO, IL 60618 PHONE: (773)588-1690, (800)228-1885, FAX: (773)588-2171 WEB SITE: http://www.cretors.com Email: postmaster @ cretors.com...
  • Page 41 Screw Included 3817 1223 4683-L 2219 14154-L 4683-R 14154-R 5857 1836-L 1413 2009-A / 2009-E 1411 1223 C. CRETORS AND COMPANY 3243 N. CALIFORNIA AVENUE CHICAGO, IL 60618 PHONE: (773)588-1690, (800)228-1885, FAX: (773)588-2171 WEB SITE: http://www.cretors.com Email: postmaster @ cretors.com...
  • Page 42 5130 SWITCH-LIGHTED 5186 DECAL - SWITCHPLATE - DIP - ROCKER SWITCH 5851 50# CORN DRAWER REPLACEMENT KIT C. CRETORS AND COMPANY 3243 N. CALIFORNIA AVENUE CHICAGO, IL 60618 PHONE: (773)588-1690, (800)228-1885, FAX: (773)588-2171 WEB SITE: http://www.cretors.com Email: postmaster @ cretors.com...
  • Page 43 DI20/32-A/E-3.1-D DOC: DI300031 06/06 BEGINNING SERIAL: 0606 4929-E 4651-6 10423 10471 10487 10632 2000 1997 4223 3781 1830-1 3819 1982 1993 1836 C. CRETORS AND COMPANY 176 MITTEL DRIVE WOOD DALE, IL 60191 PHONE: (847)616-6900, FAX: (847)616-6970 WEB SITE: http://www.cretors.com...
  • Page 44 TOP SHELL - SSTS PANEL HARDWARE FOR TOP ASSEMBLY 12848 # 8 SHEETMETAL SCREW-SS-3/8 LONG (12) 10539 6 x 3/8 PHIL HEAD-SHT MTL (6) C. CRETORS AND COMPANY 176 MITTEL DRIVE WOOD DALE, IL 60191 PHONE: (847)616-6900, FAX: (847)616-6970 WEB SITE: http://www.cretors.com...
  • Page 45 32 OZ. KETTLE 7477-H-SS (120/208-240V) 7477-H (120/208-240V) 7477-G-W (400V) 7477-G-SS (400V) 1127 7477-G (400V) 7477-E (230V) 7477-E-SS (230 V) C. CRETORS AND COMPANY 3243 N. CALIFORNIA AVENUE CHICAGO, IL 60618 PHONE: (773)588-1690, (800)228-1885, FAX: (773)588-2171 WEB SITE: Http://wwwcretor.com Email: postmaster @ cretors.com...
  • Page 46 8-32 x 1/2 SS TRUSS HEAD 7776 8-32 STEEL WING NUT 7789 #8 STAR LOCKWASHER 7865 10-32 ELASTIC STOP NUT C. CRETORS AND COMPANY 3243 N. CALIFORNIA AVENUE CHICAGO, IL 60618 PHONE: (773)588-1690, (800)228-1885, FAX: (773)588-2171 WEB SITE: Http://wwwcretor.com Email: postmaster @ cretors.com...
  • Page 47 * 12798 1146 3918 (CE MARKED ONLY) 14604 7412-DIG/*7412-SS 7761 1144 4873 * STAINLESS STEEL OPTION PARTS 1127 C. CRETORS AND COMPANY 3243 N. CALIFORNIA AVENUE CHICAGO, IL 60618 PHONE: (773)588-1690, (800)228-1885, FAX: (773)588-2171 WEB SITE: Http://www.cretors.com Email: postmaster @ cretors.com...
  • Page 48 5/16-18 x 1/2 SQUARE HEAD SCREW 7761 6 x 1/4 PHILTYPE A - N.P. 12798 DIFFUSER PLATE-32 OZ DIP SS PAN C. CRETORS AND COMPANY 3243 N. CALIFORNIA AVENUE CHICAGO, IL 60618 PHONE: (773)588-1690, (800)228-1885, FAX: (773)588-2171 WEB SITE: Http://www.cretors.com Email: postmaster @ cretors.com...
  • Page 49 ELEMENT CLAMP 7416 MOUNTING BLOCKS ECCENTRIC SHAFT 3600-SS 10-32 X 1" S.S. WELD STUD 7413 MICA TERMINAL PLATE C. CRETORS AND COMPANY 3243 N. CALIFORNIA AVENUE CHICAGO, IL 60618 PHONE: (773)588-1690, (800)228-1885, FAX: (773)588-2171 WEB SITE: Http://wwwcretor.com Email: postmaster @ cretors.com...
  • Page 50 7651 1940 7853 7780 7294 4803 4762 4766 4806 4808 4826 5585 4801 5587 5661 4801 4838 C. CRETORS AND COMPANY 3243 N. CALIFORNIA AVENUE CHICAGO, IL 60618 PHONE: (773)588-1690, (800)228-1885, FAX: (773)588-2171 WEB SITE: http://www.cretors.com Email: postmaster @ cretors.com...
  • Page 51 10-32 X 3/16 SET SCREW, BRASS TIP 7651 10-24 X 1/2 B.H 7780 5/16 FLAT WASHER 7853 5/16-24 HEX NUT 14604 THERMOCOUPLE-RING TYPE-DIPLOMAT C. CRETORS AND COMPANY 3243 N. CALIFORNIA AVENUE CHICAGO, IL 60618 PHONE: (773)588-1690, (800)228-1885, FAX: (773)588-2171 WEB SITE: http://www.cretors.com Email: postmaster @ cretors.com...
  • Page 52 1714 12047 14116/ 4842 1129 7551 1089-1 1997 1147 4808 7891 7552-SQ4 4838 1472 4831 1100 1996 C. CRETORS AND COMPANY 3243 N. CALIFORNIA AVENUE CHICAGO, IL 60618 PHONE: (773)588-1690, (800)228-1885, FAX: (773)588-2171 WEB SITE: http://www.cretors.com Email: postmaster @ cretors.com...
  • Page 53 REPLACEABLE 9” x 12” FILTER (OLD STYLE) 14402 FILTER HOUSING FOR 9” x 12” LIFT OUT 14637 HALOGEN LIGHT COVER C. CRETORS AND COMPANY 3243 N. CALIFORNIA AVENUE CHICAGO, IL 60618 PHONE: (773)588-1690, (800)228-1885, FAX: (773)588-2171 WEB SITE: http://www.cretors.com Email: postmaster @ cretors.com...

This manual is also suitable for:

Digital diplomat 32

Table of Contents