Keatec Energy T 3310E User Manual

T series 10-40kva 380vac 3ph

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T SERIES UPS
10-40kVA 380Vac 3PH

User Guide

UNLESS SPECIFICALLY AGREED TO IN WRITING, SELLER
(A) MAKES NO WARRANTY AS TO THE ACCURACY, SUFFICIENCY OR SUITABILITY OF ANY TECHNICAL OR OTHER
INFORMATION PROVIDED IN ITS MANUALS OR OTHER DOCUMENTATION;
(B) ASSUMES NO RESPONSIBILITY OR LIABILITY FOR LOSSES, DAMAGES, COSTS OR EXPENSES, WHETHER SPECIAL,
DIRECT, INDIRECT, CONSEQUENTIAL OR INCIDENTAL, WHICH MIGHT ARISE OUT OF THE USE OF SUCH INFORMATION. THE
USE OF ANY SUCH INFORMATION WILL BE ENTIRELY AT THE USER'S RISK; AND
(C) REMINDS YOU THAT IF THIS MANUAL IS IN ANY LANGUAGE OTHER THAN ENGLISH, ALTHOUGH STEPS HAVE BEEN
TAKEN TO MAINTAIN THE ACCURACY OF THE TRANSLATION, THE ACCURACY CANNOT BE GUARANTEED. APPROVED
CONTENT IS CONTAINED WITH THE ENGLISH LANGUAGE.
(D) INFORMS YOU THE INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE.
(E) RESERVES ALL RIGHTS.
KE 4256-3230 Keatec T Series UPS 10-40K 380Vac Users Guide English 20170126
This manual is for qualified personnel only

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Summary of Contents for Keatec Energy T 3310E

  • Page 1: User Guide

    T SERIES UPS 10-40kVA 380Vac 3PH User Guide UNLESS SPECIFICALLY AGREED TO IN WRITING, SELLER (A) MAKES NO WARRANTY AS TO THE ACCURACY, SUFFICIENCY OR SUITABILITY OF ANY TECHNICAL OR OTHER INFORMATION PROVIDED IN ITS MANUALS OR OTHER DOCUMENTATION; (B) ASSUMES NO RESPONSIBILITY OR LIABILITY FOR LOSSES, DAMAGES, COSTS OR EXPENSES, WHETHER SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR INCIDENTAL, WHICH MIGHT ARISE OUT OF THE USE OF SUCH INFORMATION.
  • Page 2: Table Of Contents

    Contents 1.Safety ..............................2 1.1 Safety notes ..........................2 1.2 Symbols used in this guide......................2 2.Main Features ............................3 2.1 Summary ............................3 2.2 Functions and Features ......................3 3.Installation ............................. 4 3.1 Unpacking and Inspection ......................4 3.2 Cabinet Outlook..........................4 3.3 LCD/LED control panel .......................
  • Page 3: 1.Safety

    1.Safety Important safety instructions – Save these instructions This UPS contains lethal voltages and high temperature inside. All repairs and service should be performed by AUTHORIZED AND QUALIFIED PERSONNEL ONLY. There are NO USER SERVICEABLE PARTS inside the UPS. To reduce the risk of personal injury and equipment damage, abide by all local safety codes and laws during operation, installation and maintenance.
  • Page 4: 2.Main Features

    2.Main Features 2.1 Summary This series UPS is a three-in-three-out high frequency online UPS. The UPS helps avoid power supply problems, such as blackout, over-voltage, under-voltage, sudden voltage drop, high voltage pulse, voltage fluctuation, surge, inrush current, harmonic distortion (THD), noise interference, frequency fluctuation, etc.
  • Page 5: 3.Installation

    3.Installation 3.1 Unpacking and Inspection If any equipment received has been damaged during shipment, keep the shipping cartons and packing materials for the carrier or place of purchase and file a claim for shipping damage. If you discover damage after acceptance, file a claim for concealed damage. To file a claim for shipping damage or concealed damage: 1) File with the carrier within 15 days of receipt of the equipment;...
  • Page 6 10k-20kVA Rear View (terminal block without cover) (1) LCD/LED panel (2) RS485 port (3) Dry contact port (4) Parallel port 1 (5) USB port (6) Parallel port 2 (7) RS232 (8) Power Switch (9) REPO port (10) I/P Switch (11) Terminal block for AC (IN/OUT) & DC (12) Intelligent Slot 1 (SNMP card/ Relay card) Battery (13) Maintenance switch &...
  • Page 7: Lcd/Led Control Panel

    30-40kVA Rear View (terminal block without cover) (1) LCD/LED panel (2) Intelligent Slot 1 (SNMP card/ Relay card) (3) Intelligent Slot 2 (SNMP card/ Relay card) (4) Battery Power Switch (5) Dry contact port (6) USB port (7) RS485 port (8) REPO port (9) RS232 (10) Parallel port...
  • Page 8: Installation Notes

    LCD/LED control panel introduction (1)LED(from top to bottom: “alarm”, “bypass”, “battery”, “inverter”) (2)LCD display(3) scroll button (4)Off button (5)On button(battery cold start switch) 3.4 Installation notes When installing the cabinet, a minimum space 100cm in front and 80cm in back of the cabinet should be maintained for access and good ventilation.
  • Page 9: Power Cables

    External Battery The UPS and its associated batteries are protected against the effect of over-current through a DC compatible thermo-magnetic circuit-breaker (or a set of fuses) located close to the battery. UPS Output Any external distribution board used for load distribution shall be fitted with protective devices that protect the UPS from becoming overloaded Over-Current Protection devices shall be installed at the distribution panel of the incoming mains...
  • Page 10 UPS are open. Check to see if they are electrically isolated, and post any necessary warning signs to prevent their inadvertent operation. ◆ Remove the cover of terminals. KE 4256-3230 Keatec T Series UPS 10-40K 380Vac Users Guide English 20170126 This manual is for qualified personnel only.
  • Page 11 10-20kVA: Terminal sequence from left to right: Input phase A(L1), input phase B(L2), input phase C(L3), input Neutral line, output phase A(L1), output phase B(L2), output phase C(L3), output Neutral line, battery positive, battery Neutral, battery negative. There are 3 connectors for GROUND under the terminal block.
  • Page 12: Battery Connection

    WARNING! f the load equipment is not ready to accept power during commissioning, ensure that the system output cables are safely isolated at their ends ◆ Connect the safety earth and any necessary bonding earth cables to the copper earth screw located on the floor of the equipment below the power connections.
  • Page 13: Ups Parallel Installation

    Note The BAT+ of the UPS connection poles is connected to the anode of the positive battery, the BAT- is connected to the cathode of the positive battery and the anode of the negative battery, the BAT- is connected to the cathode of the negative battery. 10-30kVA factory default setting of the long-run unit for battery quantity is 16pcs and for battery capacity 65AH (charger current 9.75A).
  • Page 14: Computer Access

    Make sure each UPS input breaker is in the “off” position and there is no output from any of the UPS. Battery groups can be connected separately or in parallel, which means the system can be either a separate battery or a common battery. WARNING! Make certain the N, A (L1), B (L2), C (L3) lines are correct and grounding is well secured.
  • Page 15 ◆ The “Software Parameter Setting” window will open, as below. Select the COM port related to the UPS, set the baud rate as 9600 and for the Protocol select “HIP”. Save these settings. KE 4256-3230 Keatec T Series UPS 10-40K 380Vac Users Guide English 20170126 This manual is for qualified personnel only.
  • Page 16: 4.Operation

    ◆ On the main page of Muser4000, click on the button of “Append. The “Append equipment” window will open as below. ◆ Enter the name of the UPS into “Equipment Name” box, and select the ID address for the UPS in the “Equipment address” box. ◆...
  • Page 17: Turn On / Off Ups

    If the AC mains input power fails, the inverter, which obtains power from the battery, supplies the critical AC load. There is no power interruption to the critical load. The UPS will automatically return to Normal Mode when AC recovers. Bypass mode If the inverter is out of order, or if overload occurs, the static transfer switch will be activated to transfer the load from the inverter supply to bypass supply without interruption to the critical load.
  • Page 18 from the UPS output terminals. ◆ Switch ON UPS input switch If the Rectifier input is within voltage range, the rectifier will start up in 30 seconds, the inverter will start up after. ◆ Switch ON UPS output switch If the rectifier fails at startup, the bypass LED will light up. When the inverter starts up, the UPS will transfer from bypass mode to inverter mode, and then the bypass LED extinguishes and the inverter LED lights up.
  • Page 19 If the UPS is running normally and can be controlled through the display, carry out steps 1 to 5; otherwise, go to Step 4. 1. Open the cover of maintenance switch, the UPS turns to bypass mode automatically. 2. Turn on MAINTANCE breaker 3.
  • Page 20: Shut Down Procedure

    ◆ Trigger the cold start button (position 5) as shown below. When battery conditions are normal the rectifier starts operation, 30s later the inverter starts and the battery LED will be on. CAUTION! Press the start button for 30 seconds until the battery switch closes. 4.2.5 Shut down procedure CAUTION! This procedure should be followed to completely shut down the UPS and the...
  • Page 21 ◆ Open the battery power switch for standard UPS. ◆ Open the OUTPUT breaker. The UPS shuts down. WARNING! Wait for about 5 minutes for the internal DC bus and capacitors to completely discharged. 4.2.6 Parallel UPS Settings ◆ Connect the UPS to the computer. ◆...
  • Page 22 KE 4256-3230 Keatec T Series UPS 10-40K 380Vac Users Guide English 20170126 This manual is for qualified personnel only. Page 21...
  • Page 23 ◆From the “Data Set” window select “Parallel” for the “Work Mode” value, then click “Set” to save the values, as shown below. The UPS will sound a “beep” to indicate that the setting has been correctly saved. ◆ From the “Data Set” window select “Ups ID”, and put the ID value for the parallel UPS in the box on the right side.
  • Page 24: The Lcd/Led Display

    CAUTION! After changing the parallel system ID, the connection between Muser4000 and UPS equipment may be interrupted. If this occurs, re-connect according to the instructions described previously. CAUTION! The Parallel cable cannot be connected when setting the parallel parameters. If after setting the UPS, paralleling of UPS is required; ◆Power off all the UPS.
  • Page 25 Main Page: default display UPS status Date and time UPS work mode Bypass data Display item Process diagram Input data Output data Battery data ID number Temperature Event and fault Data : Press key for short time to select Data page, the Data page displays input data and output data INPUT : Press Off key for short time to enter Data, the first page is mains input and bypass input data.
  • Page 26: Battery Data

    OUTPUT : press key for short time to move to the second page, the second page of Data is Output data. OUTPUT : press key for short time to move to the third page, the third page of data is Battery data.
  • Page 27 LOAD : press key for short time to move to the fourth page, the fourth page of data is Load data. INSIDE: press key for short time to move to the fifth page, the fifth page of data is Inside data. KE 4256-3230 Keatec T Series UPS 10-40K 380Vac Users Guide English 20170126 This manual is for qualified personnel only.
  • Page 28 INFO : Press key for long time to exit Data, and press key for short time move to Info, this page displays the version of the LCD/LED, DSP and the UPS type. SETTING-User : press key for short time to move to the setting page, then press OFF key to enter setting-user page.
  • Page 29 Maintenance : Press + OFF key to enter maintenance and display a password window, change the number and press OFF to select the value, the password is “1121”. press Maintenance-System : press OFF key to enter item and confirm value, press change value.
  • Page 30 Temp. Sensor SW : ON or OFF. OFF means turn off the sensor switch, ON means turn on the sensor switch, send query command to sensor with address 11,12 every second. Maintenance-Bypass : press OFF key to enter item and confirm value, press change value.
  • Page 31 I-Maxcharge : 1~10A Maintenance-Parallel : This item can be selected after the work mode is set to parallel. Press OFF key to enter item and confirm value, press change value. ID : 1~4. UPS ID. Number : 1~4, UPS parallel max number Redu.
  • Page 32 Record-Event : Press to select Up or Down or Delete. Press OFF key to confirm. Record-Fault : Press to select Up or Down or Delete. Press OFF key to confirm. KE 4256-3230 Keatec T Series UPS 10-40K 380Vac Users Guide English 20170126 This manual is for qualified personnel only.
  • Page 33 Display messages UPS Operational Status and Modes (Events): Information stand for Fault Bypass Battery Inverter Initialized EXTINGUISH EXTINGUISH EXTINGUISH EXTINGUISH Standby Mode EXTINGUISH EXTINGUISH EXTINGUISH No Output EXTINGUISH EXTINGUISH EXTINGUISH Bypass Mode EXTINGUISH EXTINGUISH LIGHT Utility Mode EXTINGUISH EXTINGUISH LIGHT Battery Mode EXTINGUISH EXTINGUISH EXTINGUISH...
  • Page 34 Rectifier Over Temperature Twice per second Fault LED lit Inverter Over temperature Twice per second Fault LED lit Input neutral loss Twice per second Fault LED lit Battery reverse Twice per second Fault LED lit Cable connection error Twice per second Fault LED lit CAN comm.
  • Page 35 Typical topology of the UPS Network Management Relay card The card is used to provide the interface for UPS peripheral monitoring. The card is connected to peripheral monitoring devices via DB9 female. The Relay card facilitates the effective monitoring of the real-time status of UPS and timely feedback when an abnormal situation occurs (such as UPS failure, mains interruption, UPS bypass, etc.).
  • Page 36: Appendix 1 Specifications

    Appendix 1 Specifications T 3310E T 3315E T 3320E Model T3310E-B T3315E-B T3320E-B 10KVA 15KVA 20KVA Capacity 13.5KW 18KW Phase 3 Phase 4 Wires and Ground Rated Voltage 380/400/415Vac Voltage Range 208~478Vac Frequency Range 45-55Hz at 50Hz/54-66Hz at 60Hz (auto sensing) ≥0.99...
  • Page 37 Bypass Breaker 20A Breaker 32A Breaker 40A Mode Short Circuit 120A peak 140A peak Line Mode: Switch to Bypass; Backup Mode: Shut down UPS Overheat immediately Battery Low Alarm and Switch off Self-diagnostics Upon Power On and Software Control EPO(optional) Shut down UPS immediately Battery Advanced Battery Management...
  • Page 38 Utility ±1%, ±2%, ±4%, ±5%, ±10% of the rated frequency(optional) Mode Frequency Battery (50/60±0.2%)Hz Mode Crest Factor ≤2% with linear load ≤5% with non linear load E-B UNIT: ±120Vdc E UNIT: Optional Voltage: (3x20pcs 12V9AH); ±192V/±204V/±216V/±228V/± Voltage E UNIT: Optional Voltage: 240VDC ±96V/±108V/±120Vdc (32 /34/36/38/40PCS)
  • Page 39: Appendix 2 Problems And Solutions

    Appendix 2 Problems and Solutions In case the UPS cannot work normally, it might be wrong in installation, wiring or operation. If all these conditions are checked without solving the problem, please consult the local agent right away and provide them with the information below. (1)...
  • Page 40: Appendix 3 Usb Communication Port Definition

    Appendix 3 USB communication port definition Definition of port: Connection between PC USB port and UPS USB port. PC USB port UPS USB port Description Pin 1 Pin 1 PC : +5V Pin 2 Pin 2 PC : DPLUS signal Pin 3 Pin 3 PC :DMINUS signal...
  • Page 41: Appendix 4 Rs232 Communication Port Definition

    Appendix 4 RS232 communication port definition Definition of Male port: Connection between PC RS232 port and UPS RS232 port PC RS232 port UPS RS232 port Pin 2 Pin 2 UPS send,PC receive Pin 3 Pin 3 PC send,UPS receive Pin 5 Pin 5 ground Available function of RS232...
  • Page 42: Appendix 5 Rs485 Communication Port Definition

    Appendix 5 RS485 communication port definition Definition of port: Connection between the Device’s RS485 port and UPS RS485 port. device(RJ45) UPS(RJ45) Description 485+ “A” Pin 1/5 Pin 1/5 485 - “B” Pin 2/4 Pin 2/4 Pin7 Pin7 +12Vdc Pin8 Pin8 Available function of RS485 Monitor UPS power status.
  • Page 43: Appendix 6 Dry Contact Port Communication Port Definition

    Appendix 6 Dry contact port communication port definition Definition of Male port: Instruction: Instruction Pin1 UPS Battery Low Pin2 AC Power Failure Pin3 Turn off UPS Pin4 Common GND Function description: Monitor UPS status; Monitor UPS battery status; Shutdown UPS. KE 4256-3230 Keatec T Series UPS 10-40K 380Vac Users Guide English 20170126 This manual is for qualified personnel only.
  • Page 44: Appendix 7 Repo Instruction

    Appendix 7 REPO instruction Definition of port: Connection diagram: Connection between the button and UPS REPO port. Button UPS REPO Description Pin 1 Pin 1 Pin 2 Pin 2 A remote emergency stop switch (Dry contact signal and “normally open” - not provided) can be installed in a remote location and connection through simple wires to the REPO connector.

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