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Keatec Energy RTM Series User Manual

Modular online ups 208v/120vac 2ph 2ph. 19u mini cabinet
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Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109
User Guide
Keatec RTM Series Modular Online UPS
208V/120Vac 2PH 2PH
(19U Mini Cabinet)
Version: 1.0
UNLESS SPECIFICALLY AGREED TO IN WRITING, SELLER
(A) MAKES NO WARRANTY AS TO THE ACCURACY, SUFFICIENCY OR SUITABILITY OF ANY TECHNICAL OR
OTHER INFORMATION PROVIDED IN ITS MANUALS OR OTHER DOCUMENTATION;
(B) ASSUMES NO RESPONSIBILITY OR LIABILITY FOR LOSSES, DAMAGES, COSTS OR EXPENSES, WHETHER
SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR INCIDENTAL, WHICH MIGHT ARISE OUT OF THE USE OF SUCH
INFORMATION. THE USE OF ANY SUCH INFORMATION WILL BE ENTIRELY AT THE USER'S RISK; AND
(C) REMINDS YOU THAT IF THIS MANUAL IS IN ANY LANGUAGE OTHER THAN ENGLISH, ALTHOUGH STEPS HAVE
BEEN TAKEN TO MAINTAIN THE ACCURACY OF THE TRANSLATION, THE ACCURACY CANNOT BE GUARANTEED.
APPROVED CONTENT IS CONTAINED WITH THE ENGLISH LANGUAGE.
(D) INFORMS YOU THE INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE.
(E) RESERVES ALL RIGHTS
(F) CONTENT USED WITH PERMISSION

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  • Page 1 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 User Guide Keatec RTM Series Modular Online UPS 208V/120Vac 2PH 2PH (19U Mini Cabinet) Version: 1.0 UNLESS SPECIFICALLY AGREED TO IN WRITING, SELLER (A) MAKES NO WARRANTY AS TO THE ACCURACY, SUFFICIENCY OR SUITABILITY OF ANY TECHNICAL OR OTHER INFORMATION PROVIDED IN ITS MANUALS OR OTHER DOCUMENTATION;...

  • Page 2: Table Of Contents

    Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 Table of Contents 1. Safety ..........................1 1.1 Important Safety Instructions ..................1 1.2 EMC .......................... 1 1.3 Installation information ....................1 1.4 Maintenance ......................2 1.5 Recycling the used battery ..................2 2.

  • Page 3: Safety

    Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 1. Safety 1.1 Important Safety Instructions This UPS contains LETHAL VOLTAGES. All repairs and service must be performed by AUTHORIZED SERVICE PERSONNEL ONLY. There are NO USER SERVICEABLE PARTS inside the UPS.

  • Page 4: Maintenance

    Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 1.4 Maintenance WARNING: Only qualified service personnel should perform the battery installation.  The following PRECAUTIONS should be observed  (1.) Remove watches, rings, or other metal objects.

  • Page 5: Installation

    Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 2. Installation 2.1 Initial Inspection Visually examine if there is any damage inside and outside of packages in the process of the transportation. If any damage, report it to the carrier immediately.

  • Page 6: Unpacking

    Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 2.3 Unpacking Use a forklift to move the product to installed area. Refer to Figure 2-1. Please make sure the bearing capacity of forklift is sufficient. Please follow the order in Figure 2-2 to remove carton and foams.
  • Page 7 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 Remove 2 fixing cabinet plates and loosen leveling feet by rotating them counterclockwise. Then, move the cabinet from the pallet. Refer to Figure 2-3. To fix the cabinet in position, simply rotate leveling feet clockwise. Refer to Figure 2-4.

  • Page 8: Moving The Cabinet

    Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 2.4 Moving the Cabinet The UPS is fixed on the pallet with 2 fixing cabinet plates. When removing it, pay attention to the movement of the casters to avoid accidents.

  • Page 9: Ups Cabinet

    Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 2.5 UPS Cabinet There are three options of UPS cabinet configuration. With Battery Without Battery Photo UPS Capacity 6KVA 12KVA 24KVA UPS Module Cabinet 19 U Height...

  • Page 10: Exterior

    Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 2.6 Exterior In the front of the cabinet, there are control panel and 4 module slots. These module slots can be installed with UPS or battery modules. At the back of cabinet, communication slots, communication ports and dry contact are included.
  • Page 11 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 2.6.1 Mechanical Data Dimensions UPS cabinet Width Depth Height 19U Rack 443 mm 857mm 837 mm...
  • Page 12 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 2.6.2 Front / Rear Open View Front open view: After removing panel covers, you will see the module slot and control panel. Rear open view: You will see the Switch unit (Mains/Output) and AC breaker, communication ports which is installed on the cabinet.

  • Page 13: Internal Mechanisms

    Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 2.7 Internal Mechanisms 2.7.1 Breakers At the rear panel of the cabinet, you can see AC Input/Output breakers. Refer to below chart. AC terminals AC input breaker AC output breaker...

  • Page 14: Control Panel

    Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 2.8 Control Panel In front panel, there is a control panel to monitor and control the whole system, including LCD display, 4 LED indicators and 6 function keys.

  • Page 15: Introduction Of Modules

    Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 Return to Main screen. Turn on UPS or turn off UPS. 2.8.3 Audible Alarm Audio Type Description Muted Power on/off Buzzer sounds two seconds. Bypass Mode Beeping once every 2 minutes Yes...
  • Page 16 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 2.9.1 UPS module Each UPS module is shipped with its own package. It has to be installed during the whole system installation. The capacity of each UPS module is 6kVA/6kW. It includes a power factor correction rectifier, a battery charger, an inverter, an bypass circuit and control circuit.
  • Page 17 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 Table 2-1 The function keys for UPS module Control Key Description Press this button to turn on the UPS.  ON/ENTER Or press it to confirm the selection in the menu.

  • Page 18: Power Cable

    Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 2.10 Power Cable Please follow the local wiring regulations. Follow environmental conditions and refer to IEC60950-1. 2.10.1 AC input and output maximum current and power cable configuration. Model...

  • Page 19: Wiring

    Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 2.11 Wiring WARNING: Before wiring, make sure the AC input and battery power are completely cut off.  Make sure the breakers, including AC input breaker, AC output breaker and DC breaker, are all ...

  • Page 20: Ups Module/Battery Pack Installation

    Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 2.11.3 External Battery Pack Connection After the battery pack is completely installed, be sure to set up nominal battery voltage, battery capacity and maximum charging current in LCD setting. Otherwise, if battery setting is different from actual installation, the UPS will keep warning.
  • Page 21 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 2.12.2 Remove the UPS module Before removing any UPS module, make sure the remaining UPS modules can  support the critical loads. At least one UPS module MUST stay in the UPS cabinet in case the UPS system ...

  • Page 22: Operation Mode And Ups Operation

    Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 3. Operation Mode and UPS Operation 3.1 Operation Mode This modular UPS is a two-phase, three wire on-line, double-conversion and reverse-transfer UPS that permits operation in the following modes: Standby Mode ...
  • Page 23 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 Line Mode Diagram 3.2.3 Battery Mode The UPS automatically transfers to Battery mode if the utility power fails. There is no interruption in power to the critical load upon failure.
  • Page 24 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 Bypass Mode Diagram 3.2.5 ECO Mode The ECO Mode is enabled through the LCD setting menu. In ECO mode, the load is powered by bypass when the bypass voltage and frequency are within the acceptable ranges. If the bypass is out of range, the UPS will transfer the power source of load from bypass to inverter.

  • Page 25: Ups Operation

    Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 Shutdown Mode Diagram 3.3 UPS Operation Do not start the UPS until the installation is completed.  Make sure the wiring is correct and the power cables are fixed firmly.
  • Page 26 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 Or the UPS will enter into Bypass Mode, if the setting of Bypass mode is enabled. Step 5: Make sure there is no warning or fault event happening. If any warning or fault occurs, please refer to Chapter 6 Troubleshooting to solve it.
  • Page 27 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 Step 7: Switch ON the output breaker. AC startup procedure is complete. 3.3.2 Cold Start Startup Step 1: Insert battery pack to 19U mini rack system. Step 2: Press the “Battery Start” button on each UPS module to start up the control power of all UPS modules as shown below.
  • Page 28 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 Step 5: Before UPS enters into shutdown mode, please press “Power On/Off” button for 2 seconds immediately as shown in the diagram below. Step6: Then, UPS will enter Battery Mode as shown in the diagram below.
  • Page 29 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 Step 6: Switch ON the output breaker. Cold start startup procedure is complete. 3.3.3 Turn off Operation 3.3.3.1 Bypass Mode/ Standby Mode Turn Off Operation The UPS operates in the Standby Mode or Bypass Mode depending on the “Bypass Mode” Setting.
  • Page 30 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 It is normal to show “Un-Connection” screen UPS enters Shutdown Mode. when UPS modules have shut off their control power. It is normal to show “Un-Connection” screen when UPS modules have shut off their control power.
  • Page 31 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 3.3.4.2 Line Mode Turn Off Operation The LCD diagrams are shown below when the UPS operates in the Line Mode. Press “Power On/Off” button for 2 seconds to turn off the UPS. Or use the Menu-Control-System Turn Off to turn off the UPS.
  • Page 32 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 3.3.4.3 Battery Mode Turn Off Operation The LCD diagram is shown below when the UPS operates in the Battery Mode. Press “Power On/Off” button for 2 seconds to turn off the UPS. Or use the Menu-Control-System Turn Off to turn off the UPS.

  • Page 33: Control Panel And Display Description

    Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 4. Control Panel and Display Description 4.1 System 5.7” LCD Screen Description 4.1.1 Initial Screen Upon starting, the UPS executes self-test. The initial screen displays and remains still approximately for 5 seconds as shown in Figure 4-1.
  • Page 34 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 4.1.3 MENU Screen In the Main Screen, press “Esc” button to enter the MENU screen Use “ ” or “ ” buttons to choose different menus, and Press “...
  • Page 35 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 Figure 4-6 Control screen page 1 Figure 4-7 Control screen page 2 When the control option is selected by pressing “ ” button, the confirmation screen will pop up.
  • Page 36 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 Figure 4-8 Confirmation screen 4.1.5 Measurement Screen Use “ ” or “ ” button to choose MEASUREMENT option, and press “ ” button to go into the submenu, as shown in Figure 4-9 and 4-10.
  • Page 37 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 Figure 4-11 Measurement source selection Screen Use “ ” or “ ” button to choose Input, Output, Bypass, Load, and Battery option, and press “ ” button to go into submenu. The measurement can be read as listed in Table 4-1.
  • Page 38 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 4.1.6 Setup Screen Use “ ” or “ ” button to choose SETUP options. It’s required to enter password to access GENERAL, SYSTEM, BATTERY and PRE-ALARM sub-menus, as shown in Figure 4-12.
  • Page 39 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 The default password for user is “0000”. It could be changed by user. The manitainer password is owned by service personnel. Entering different level of password can access to differnet settings. The setting can be changed in different operation mode.
  • Page 40 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 Pre-Alarm “Y” means that this setting item can be set in this operation mode. 4.1.6.1 Setup-General Screen Use “ ” or “ ” buttons to choose between different sub-menus, and press “...
  • Page 41 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 Use “ ” or “ ” buttons to choose the setting options for setting requirement, then press “ ” button. The confirmation screen will pop up. Use “...
  • Page 42 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 It is to mute the buzzer when UPS in any mode. Audible Mute Disable (Default)  Enable  It is to mute the buzzer when UPS in Battery mode.
  • Page 43 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 Figure 4-19 Setup-System Screen page 2 Figure 4-20 Setup-System Screen page 3 System setting can be set only when UPS is operating in certain mode. Please check Table 4-2 for the available operation modes.
  • Page 44 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 Figure 4-21 Warning screen Setup-System setting list is shown in Table 4-5. Table 4-5: Setup-System setting list Setting Item Sub Item Explanation Set output voltage 100Vac  110Vac ...
  • Page 45 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 +/- 2Hz  +/- 3Hz  +/- 4Hz (Default)  Set ECO mode ECO Mode Disable (Default)  Enable  Set bypass mode Disable  Bypass Enable (Default) ...
  • Page 46 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 4.1.6.3 Setup-Battery Screen Use “ ” or “ ” button to switch different sub-menus. Press “ ” button to go into the BATTERY setting screen, as shown in Figure 4-22 and 4-23.
  • Page 47 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 Figure 4-24 Warning screen Table 4-6: Setup-Battery setting list Setting Item Sub Item Explanation Set battery nominal voltage 8x12V (Default)  Nominal 9x12V  Battery Voltage 10x12V ...
  • Page 48 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 Long Time(1M~99M)  Till Battery Low  Set battery age for replacement. (Disable,12~60Months) Battery Age Battery Age Alert Disable (Default)  Alert (Months) If this feature is enabled and the battery has been installed over this period, there is a warning “Battery...
  • Page 49 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 100% (Default)  Set UPS load unbalance percentage (20~100%) 100% (Default)  4.1.8 Information Screen In INFORMATION menu, you can check the serial number, firmware versions, system configuration and settings of the UPS. There are sub-menus under the INFORMATION, including Identification, System and Battery, as shown in Figure 4-26 and 4-27.
  • Page 50 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 Figure 4-28 Identification screen page 1 Figure 4-29 Identification screen page 2 4.1.8.2 INFORMATION - System Screen When System submenu is selected, the information such as system power, nominal voltage, nominal frequency …...
  • Page 51 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 Figure 4-30 INFORMATION System screen page 1 Figure 4-31 INFORMATION System screen page 2 4.1.8.3 INFORMATION - Battery Screen When Battery submenu is selected, the battery information such as nominal battery voltage, capacity, charging current …...
  • Page 52 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 Figure 4-32 INFORMATION Battery screen page 1 Figure 4-33 INFORMATION Battery screen page 2 4.1.9 Events Screen In EVENT menu, you can check the current events, history events and reset all events, as shown in Figure 4-34 and 4-35.
  • Page 53 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 Figure 4-35 Events screen When event occurs, you will see flashing warning text in the Main Screen as shown in Figure 4-36. Figure 4-36 Alarm warning screen 4.1.9.1 Current Events When event occurs, it will display Module ID and alarm code in Current Events screen.
  • Page 54 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 Figure 4-37 Current Events screen 4.1.9.2 History Events The detailed event information is saved in history events. It can save up to 500 events in history events. When warning occurs, it will display alarm code, alarm time and Module ID. When fault event occurs, it will display alarm code, alarm time and Module ID.
  • Page 55 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 Figure 4-38 Reset All Events screen Figure 4-39 Reset All Events Confirmation screen 4.1.9.4 History Record Table 4-8: Important setting changed Item Item Description Description Setup! Model Name...
  • Page 56 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 Table 4-10: Control execution Item Item Description Description Control! System Turn On Control! System Turn Off Control! Manual Battery Test Control! Cancel Battery Test Control! Turn To Bypass...

  • Page 57: Lcd Screen In Ups Module

    Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 4.2 LCD Screen in UPS Module 4.2.1 LCD Structure The entire LCD structure is demonstrated as below diagram. Turn On Batt Test Press button “Enter” Control Turn To Bypass Press button “Esc”...
  • Page 58 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 4.2.2 Main interface (Home Page) After initialization, the main screen will display as below. Line Mode S1 Mode M IP1:110.0V/50.0Hz IP1:110.0V/50.0Hz IP2:110.0V/50.0Hz IP2:110.0V/50.0Hz ----------------- ----------------- OP1:110.0V/50.0Hz OP1:110.0V/50.0Hz OP2:110.0V/50.0Hz OP2:110.0V/50.0Hz...
  • Page 59 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 When UPS is turned on, you could press the “OFF/ESC” button to allow UPS to bypass mode or standby. → → 4.2.3 Operation menu 4.2.3.1 Main menu →...
  • Page 60 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 effective when the input power is available. “SR Off” will be displayed if UPS is not turned on. “SR On” will be displayed if UPS is turned on.
  • Page 61 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 → → → However, it could execute this test in Line/Converter mode and reminder will pop up in the screen. When “Yes” is selected, the screen will return back to home page with “Battery Test Mode”...
  • Page 62 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 restore time can be selected as in Table 4-12. When “Shutdown Time” countdown ends, the UPS will turn off. Then, the “Restore Time” will start to count. When countdown ends, the UPS will be turned on and back to current mode.
  • Page 63 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 charging the battery. → b) “Charge On” will be displayed under all operation modes when charger is turned off. If it is selected and confirmed, the screen will return back to home page. And charger will charge the battery.
  • Page 64 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 → → → → → → 4.2.3.4 Setting This page is used to configure the parameter settings. It’s necessary to enter password to enter submenus. The default password is 0729. There are submenus under the Setting, including Bypass, ECO, Output, SystemTime, Others and Battery, as shown below.
  • Page 65 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 1) Bypass setting (only available or effective on bypass mode and standby mode) Interface Description 1. Status 1.1 Open/Forbid: Open: Bypass allowed. When selected, UPS will run at Bypass mode depending on bypass enabled/disabled setting.
  • Page 66 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 2) ECO setting(only available or effective on bypass mode, standby mode, Line mode and ECO mode) Interface Description 1. Status Enable: Enable ECO Function Disable: Disable ECO Function...
  • Page 67 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 It represents converter mode. The default setting is Disable. 4) SystemTime setting (available or effective on all mode) Interface Description SystemTime: Date, Time and Week can be modified via this interface. Input the actual Time, the unit will automatically adjust timer after “...
  • Page 68 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 5) Battery Interface Description 1. Dischg Protect: Enable or disable battery discharge protection. Enable: Battery discharge protection function is enabled. When UPS have been continuously working in “battery/battery test mode”, the UPS will automatically shut down when the...
  • Page 69 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 4.2.3.5 Information In Information page, you can check the serial number, firmware version, system configuration and settings of the UPS. There are submenus under the Information, including Identification, System and Battery, as shown below.
  • Page 70 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 3) Battery shows the battery configuration. → → → 4.2.3.6 Events In Event page, you can check the current events, history events and reset events. 1) Current Events When an event occurs, it will display alarm code in Current Events page.
  • Page 71 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 3) Reset Events It’s necessary to enter password to enter Reset Events page as shown below. Then, press “ ” or “ ” button to choose “Yes” to clear all history events or “No” to cancel the reset action. The default password is 0729.

  • Page 72: Communication Module

    Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 5. Communication Module Front View: Back View: EMBS port (external maintenance bypass signal port) 5.1 Battery Start Button The communication module can be turned on without connecting to utility by pressing Battery Start Button.
  • Page 73 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 5.3.1 Configuration Step 1: Please access the www.power-software-download.com and select Communication Setting Tool icon. Please download and install this tool in your computer. After this tool is installed successfully, it will leave a short icon on the desktop.
  • Page 74 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 Table 5-1: Output Dry Contact List Contact Message Description Load on inverter The UPS is working normally. Load on bypass The UPS is in Bypass mode. Load on Battery The UPS is in Battery mode.

  • Page 75: Input Dry Contact Port

    Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 Step 5: “Default setting” button: It’s to reset all configurations back to default value. 5.4 Input Dry Contact Port There are two sets of input dry contact to receive external signals for UPS to take response.

  • Page 76: Epo Port

    Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 5.6 EPO Port This UPS is equipped with an Emergency Power off (EPO) port that can be operated by a remote contact assigned by the user. Users can set the logic (N.C or N.O) of this EPO function through LCD panel.

  • Page 77: Troubleshooting

    Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 6. Troubleshooting Most of the fault and warnings need to be released by authorized service personnel. Few of them can be solved by users themselves. LCD Message Explanation...
  • Page 78 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 modules fails. The firmware version between UPS Fault 34:Ver Incompat Contact service personnel. modules is incompatible. The internal communication in UPS Contact service personnel. Fault 41:DSP Comm Fail module is interrupted.
  • Page 79 Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 Check the wiring or contact service Warning 13:BpsVoltError Bypass voltage error. personnel Warning 14:BpsPhaseFail As stated. Contact service personnel In line mode, the connected devices are Reduce some load and check output...

  • Page 80: Service

    Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 7. Service This chapter introduces how to replace the UPS module. Warning: 1. Only the customer service engineers can do this service. 2. Remove the UPS modules from top to bottom, so as to prevent cabinet from toppling due to high center of gravity.

  • Page 81: Specifications

    Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 8. Specifications The chapter states the specifications of UPS. 8.1 Conformity and Standards The UPS has been designed to conform to the European and international standards listed in Table 8-1.

  • Page 82: Mechanical Characteristics

    Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 8.3 Mechanical Characteristics Table 8-3: Mechanical characteristics Model RTM 2206A M Rated power (kVA) Unit Dimensions, W x D x H 418x580x132 Weight 18.5 Color Silver Protection degree, IEC (60529) IP20 8.4 Electrical Characteristics (Input Rectifier)

  • Page 83: Electrical Characteristics (Inverter Output)

    Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109 8.6 Electrical Characteristics (Inverter Output) Table 8-6: Inverter output (to critical load) Rated power (kVA) Unit 6~24 Rated AC voltage 100/200, 110/220, 120/208, 120/240, 127/220 VAC (2P+N) Frequency...

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