Technical Data; Troubleshooting; Spare Parts - STIEBEL ELTRON DHC-E 8 Installation Instructions Manual

Technical Data

Model
Phase
Voltage
Wattage
Ampere
Min. required circuit breaker size
Recommended wire size
Min. water flow
to activate unit
Pressure loss in unit
Nominal water volume
Working pressure max.
Tested to pressure
Weight
Water connections
– Suitable for supply with up to 95 °F / 35 °C
– Tankless water heaters are considered a non-continuous load
– Conductors should be sized to maintain a voltage drop of less than 3 % under load

Troubleshooting

Symptom
No hot water
Water not hot enough
LED displays one of the following fault codes :
91, 92, 93, 94, 95, 96, 97
If you are not able to resolve a problem please contact us toll free at 800-582-8423 before removing the unit from the wall.
STIEBEL ELTRON is happy to provide technical assistance. In most instances, we can resolve the problem over the phone.

Spare parts

No. Spare part
1 Heating system
2 Electronic control device
3 Safety thermal cut out
4 Flow sensor
5 Plumbing connection
6 Housing (back)
7 Housing (front)
8 Filter screen
9 Module chassis
10 Hall sensor
11 Temperature adjustment rotary switch
DHC-E 8
1
V 208
kW 5.4
A 26
A
30
AWG COPPER 10
GPM / l/min
PSI / bar
lbs. / kg
Possible Cause
– circuit breaker off
– safety thermal cut-out tripped
– not enough flow rate to activate unit
– water flow too high
– voltage too low
– problem with electronic controls
Model DHC-E 8
17 03 03
17 03 07
17 03 05
17 03 02
16 58 93
16 58 91
17 03 06
15 31 68
16 35 60
08 09 35
16 24 62
DHC-E 10
1
240
7.2
30
40
8
0.45 / 1.7
1.46 / 0.1
0.13 GAL / 0.5 l
150 PSI / 10 bar
300 PSI / 20 bar
5.9 / 2.7
1/2" NPT
Solution
DHC-E 10
17 03 04
– 8 –
208 240
7.2 9.6
35 40
40 50
8 8
0.45 / 1.7
1.46 / 0.1
5.9 / 2.7
– turn circuit breaker on
– reset thermal cut-out
– clean filter screen at unit
– clean faucet aerator or shower head
– reduce water flow rate until light on
front cover stops blinking
– supply correct voltage to unit
– contact STIEBEL ELTRON.