Technical Support; Product Repair And Service - Raymarine DSM30 Installation Manual

Chapter 2: Maintenance and Problem Solving

Technical Support

For technical support, call:
1-800-539-5539 ext. 2444, or
1-603-881-5200 ext. 2444.
Our Technical Support Specialists are available to answer questions about
installing, operating and trouble-shooting all Raymarine products.
Questions can be sent directly to our Technical Support Department via the
Internet. Point your browser to www.raymarine.com and click on the Customer
Support link. From there, select Find Answers and click the Ask Raymarine tab.

Product Repair and Service

In the unlikely event your Raymarine unit should develop a problem, please
contact your authorized Raymarine dealer for assistance. The dealer is best
equipped to handle your service requirements and can offer timesaving help in
getting the equipment back into normal operation.
In the event that repairs can not be obtained conveniently, product service may
also be obtained by returning the unit to:
Raymarine, Inc.
Product Repair Center
21 Manchester Street
Merrimack, NH 03054-4821
The Product Repair Center is open Monday through Friday 8:15 a.m. to 5:00 p.m.
Eastern Time. All products returned to the Repair Center are registered upon
receipt. Should you wish to inquire about the repair status of your unit, contact
the Product Repair Center at:
1-800-539-5539 ext. 2118, or
1-603-881-5200 ext. 2118.
Please have the unit serial number, ready when you call. We will do everything
possible to make the repair and return your unit as quickly as possible.
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