Security Tronix ST-HDoC User Manual page 44

ST-HDoC / ST-HDoC-MM
SECURITYTRONIX 2-Year Limited Warranty
ST-HDoC/ST-HDoC-MM
Securitytronix. (The "Company") warrants to the Original Purchaser that the
ST-HDoC/ST-HDoC-MM meters are free from defects in workmanship or material under
normal use. This warranty starts on the date of shipment of the hardware to the Original
Purchaser. During the warranty period, the Company agrees to repair or replace, at its sole
option, without charge to Original Purchaser, any defective component in the ST-HDOC
/ST-HDOC-MM series meters. To obtain service, the Original Purchaser must return the
ST-HDOC /ST-HDOC-MM meter to the Company properly packaged for shipping. All
defective products must be returned to the Company within thirty (30) days of failure.
Products must be returned with a description of the failure and Return Merchandise
Authorization (RMA) number supplied by the Company. To receive a RMA number and a
return shipping address on where to deliver the hardware, call (610) 429-1821. The
shipping, and insurance charges incurred in shipping to the Company will be paid by
Original Purchaser, and all risk for the hardware shall remain with the Original Purchaser
until such time as Company takes receipt of the hardware. Upon receipt, the Company will
promptly repair or replace the defective unit, and then return said unit to Original
Purchaser, shipping prepaid. The Company may use reconditioned or like-new parts or
units, at its sole option, when repairing any hardware. Repaired products shall carry the
same amount of outstanding warranty as from original purchase. Any claim under the
warranty must include dated proof of purchase or invoice. In any event, the Company's
liability for defective hardware is limited to repairing or replacing the hardware.
This warranty is contingent upon proper use of the hardware by Original Purchaser and
does not cover: if damage is due to Acts of God (including fire, flood, earthquake, storm,
hurricane or other natural disaster), accident, unusual physical, electrical, or
electromechanical stress, modifications, neglect; misuse, operation with media not
approved by the Company, tampering with or altering of the hardware, war, invasion, act of
foreign enemies, hostilities (regardless of whether war is declared), civil war, rebellion,
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