BuyPass Rapid Connect
All First Data merchants implementing EMV must contact the First
Data BuyPass Helpdesk to be converted to First Data's Rapid
Connect. The BuyPass support contact number and the information
the merchant will need to provide as part of the conversion request
are included below.
Before beginning a network conversion to Rapid Connect, close
out the daily reports for any transactions run on the current
network configuration.
Contact the First Data Merchant HelpDesk at 800-726-2629.
When calling the First Data Merchant Helpdesk for support, make sure there is available
information regarding recent processed transactions to be used for verification
purposes.
Request to have the merchant account converted to Rapid Connect and setup for EMV
processing on a Verifone POS system.
Prior to calling the First Data Merchant Helpdesk for conversion, know the BuyPass
Communications Transport currently in-use: BuyPass IP or BuyPass Datawire.
• Using Config Client, navigate to Payment Controller>EPS Configuration>BuyPass
Configuration>FEP tab.
If the Communications Options: Domain Name and Port fields are active, then the
site is using BuyPass IP as the communication transport method.
If the Communications Options: Domain Name an Port fields are dimmed, the
Security: Secure Datawire Channel checkbox is selected, and the Secure Channel
Parameters: Web Address field is visible, then the site is using BuyPass Datawire as
the communications transport method.
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