Cardiac Science SURVIVALINK AED Operation & Service Manual page 2

5 Year Limited Warranty
What is Covered?
Cardiac Science, Inc. (Cardiac Science) warrants to the original purchaser
that its products will be free of any defect in material and workmanship
according to the terms and conditions of this Five year Limited Warranty.
For purposes of this Limited Warranty, the original purchaser is deemed
to be the original end user of the product purchased. This Limited
Warranty is NONTRANSFERABLE and UNASSIGNABLE.
For How Long?
Five (5) years from the date of original shipment to original purchaser for
all products except those with a date expiration (electrodes and lead acid
batteries) and lithium batteries. Products with a date expiration shall be
warranted until the expiration date. Lithium batteries shall be warranted a
shelf life of Five (5) years from date of shipment. Lithium batteries shall
be warranted for an operating life of Two (2) years from the date of
installation into a Cardiac Science AED. The terms of the Limited
Warranty in effect as of the date of original purchase will apply to any
warranty claims.
What You Must Do
To qualify for this Limited Warranty, the original purchaser must send
the completed Warranty Validation Card within 30 days of original
shipment to Cardiac Science, Inc., 5420 Feltl Road, Minneapolis,
Minnesota 55343.
To obtain warranty service for your product, call us toll free at (800) 991-
5465, or (952) 939-4181 seven days a week, 24 hours a day. Our
technical service representative will try to resolve your issue over the
phone. If necessary, and in our sole discretion, we will arrange for service
or a replacement of our product.
What We Will Do
If your Cardiac Science product contains defects in material or
workmanship, and is returned within 30 days of the date it was
purchased, at the direction of a technical service representative, we will
replace it with a new product of equal value at no charge to you, provided
the warranty applies.
If your Cardiac Science product contains defects in material or
workmanship and is returned, at the direction of a technical service
representative, after 30 days but within the warranty period, Cardiac
Science, at its sole discretion, will repair your product or replace it with a
new or reconditioned product of the same or similar design. The repaired
or replacement product will be warranted subject to the terms and
conditions of this Limited Warranty for either (a) 90 days or (b) the
remainder of the original warranty period, whichever is longer, provided
the warranty applies and the warranty period has not expired.
Obligations and Warranty Limits
Limited Warranty Obligation: Exclusive Remedy
THE FOREGOING LIMITED WARRANTY IS IN LIEU OF AND SPECIFICALLY
EXCLUDES AND REPLACES ALL OTHER EXPRESS OR IMPLIED WARRANTIES.
INCLUDING BUT NOT LIMITED
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Form, Cardiac Science Five Year Limited Warranty
TO THE IMPLIED WARRANTIES
Some states do not allow limitations on how long an implied warranty
lasts, so this limitation may not apply to you.
NO PERSON (INCLUDING ANY AGENT, DEALER, OR REPRESENTATIVE OF CARDIAC
SCIENCE) IS AUTHORIZED TO MAKE ANY REPRESENTATION OR WARRANTY
CONCERNING CARDIAC SCIENCE PRODUCTS, EXCEPT TO REFER PURCHASERS
TO THIS LIMITED WARRANTY.
YOUR EXCLUSIVE REMEDY WITH RESPECT TO ANY AND ALL LOSSES OR
DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER SHALL BE AS SPECIFIED
ABOVE. CARDIAC SCIENCE SHALL IN NO EVENT BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL DAMAGES OF ANY KIND, INCLUDING, BUT NOT
LIMITED TO, EXEMPLARY DAMAGES, COMMERCIAL LOSS FROM ANY CAUSE,
BUSINESS INTERRUPTION OF ANY NATURE, LOSS OF PROFITS OR PERSONAL
INJURY, EVEN IF CARDIAC SCIENCE HAS BEEN ADVISED OF THE POSSIBILITIES OF
SUCH DAMAGES, HOWEVER OCCASIONED, WHETHER BY NEGLIGENCE OR
OTHERWISE.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not
apply to you.
What This Warranty Does Not Cover
This Limited Warranty does not cover defects or damages of any sort
resulting from, but not limited to, accidents, damage while in transit to
our service location, alterations, unauthorized service, unauthorized
product case opening, failure to follow instructions, improper use, abuse,
neglect, fire, flood, war or acts of God. Cardiac Science does not warrant
your Cardiac Science product to be compatible with any particular other
medical device.
This Limited Warranty is Void if...
Any Cardiac Science product is serviced or repaired by any person or
entity other than Cardiac Science unless specifically authorized by
Cardiac Science;
Any Cardiac Science product case is opened by unauthorized
personnel or if a product is used for an unauthorized purpose;
Any Cardiac Science product is used in conjunction with
incompatible parts or accessories, including but not limited to batteries.
Parts and accessories are not compatible if they are not Cardiac Science
products or the functional equivalent.
If The Warranty Period has Expired...
If your Cardiac Science product is not covered by our Limited Warranty,
call us toll free at (800) 991-5465, or (952) 939-4181 for advice as to
whether we can repair your Cardiac Science product, and for other repair
information, including charges. Charges for non-warranty repairs will be
assessed and are your responsibility. Upon completion of the repair, the
terms and conditions of this Limited Warranty shall apply to such repair
or replacement product for a period of 90 days.
This warranty gives you specific legal rights, and you may also have
other rights, which vary from state to state.
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