Ford F-150 2018 Owner's Manual page 550

Issue
You may be using the
SYNC 3 does
wrong voice commands.
not understand
what I am
saying.
You may be speaking too
soon or at the wrong
time.
You may be using the
wrong voice commands.
You may not be saying
SYNC 3 does the name exactly as it
not understand appears on your device.
the name of a
song or artist.
The song or artist name
may have some special
characters that are not
being recognized by
SYNC 3.
You may not be saying
SYNC 3 does
the name exactly as it
not understand
appears on your phone-
or is calling the
book.
wrong contact
when I want to
The contact name may
make a call.
contain special charac-
ters.
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201709, Second Printing
SYNC
Voice command issues
Possible cause
547
3
Possible solution
Review the cell phone voice commands
and the media voice commands at the
beginning of their respective sections.
Refer to the audio display during an active
voice session to find a list of voice
commands there.
Wait for the system to prompt you before
you state your command.
Review the media voice commands at the
beginning of the media section.
Say the song or artist name exactly as it is
displayed on your device. For example, say
"Play Artist Prince" or "Play song Purple
Rain".
Make sure you are saying the complete title
such as "California remix featuring Jennifer
Nettles".
If there are any abbreviations in the name,
like ESPN or CNN, you have to spell those:
"E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album,
and playlists names do not have any special
characters like * , - or +.
Make sure that you are saying the name
exactly as it appears on your phone. For
example, if your contact is "Joe Wilson",
say "Call Joe Wilson". If your contact name
is "Mom", say "Call Mom".
Make sure that your contact names do not
have any special characters like * , - or +.