Troubleshooting - Chelsio Communications Terminator 5 Installation And User Manual

Chapter IV. SMB Direct
4.4.

Troubleshooting

If RDMA is not working in your system, please check for the following:

Operating system version should be Windows Server 2016, 2012 R2 or 10 AU Client.

Verify network interface configurations on both sides.

Please ensure that the interfaces are reachable using ping command.

In the Event Viewer (on the client side), please ensure that the traffic running is not over
TCP.

Verify that SMB driver is loaded and working. Open PowerShell window and execute the
following command:
C:\Users\Administrator>driverquery.exe | findstr \I smb

Verify that Chelsio driver is loaded and working. Open PowerShell window and execute the
following command:
C:\Users\Administrator>driverquery.exe | findstr \I chel

Confirm that traffic is running over Chelsio adapter.

Look for potential errors in Event Log.
Chelsio T5 Unified Wire for Windows
Figure 59 - Verifying RDMA on virtual switch
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