Connection Troubleshooting - Project Nursery PNMAL2 Manual

Connection Troubleshooting

+ Make sure your phone or tablet is connected to the WiFi network you want to use.
+ Make sure the camera is getting a good signal from your WiFi router. See step 3 for more information.
+ Test your WiFi network with other devices to make sure its working.
+ Double check that you've entered the correct password for your WiFi network in the Project Nursery App.
+ Make sure your router is broadcasting its SSID (name). The Project Nursery camera does not support hidden
SSIDs.
+ Make sure that Wi-Fi signal is 2.4GHz. The Project Nursery camera does not support 5GHz WiFi.
+ Make sure that your WiFi router uses either WPA2-PSK/WPA-PSK or AES as its encryption method.
+ Make sure that there is no MAC filter on router or add MAC address to router whitelist.
+ Reset the camera to set up connection again. Press and hold SET button on the bottom of the camera for 10
seconds. The camera gives a long beep when it is fully reset.
For additional assistance, please call 1-844-393-7338.
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product names are trademarks or registered trademarks of their respective owners. Product specifications subject to change
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