Hill-Rom P500 User Manual

Hill-Rom P500 User Manual

Therapy surface
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USER MANUAL

Hill-Rom® P500
Therapy Surface
Product No. P005723 and P005787
158251 REV 3

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Elizabeth
April 26, 2025

I have an Envella bed asking for a password and saying a 100lb patient weighs too much for the bed but we can't adjust the bed because we have no password. Help

Summary of Contents for Hill-Rom P500

  • Page 1: User Manual

    USER MANUAL Hill-Rom® P500 Therapy Surface Product No. P005723 and P005787 158251 REV 3...
  • Page 3 Hill-Rom Services, Inc. The information contained in this manual is subject to change without notice. Hill-Rom makes no commitment to update or keep current, the information contained in this manual. Hill-Rom reserves the right to make changes without notice in design, specifications, and models.
  • Page 4 Hill-Rom® P500 Therapy Surface User Manual (158251 REV 3)
  • Page 5: Table Of Contents

    Surface Modes....... . 20 Hill-Rom® P500 Therapy Surface User Manual (158251 REV 3)
  • Page 6 Install the P500 ........
  • Page 7: Document Symbols

    A RELATIVE CONTRAINDICATION identifies situations or actions that may have an effect on the occupant’s safety. – A CAUTION identifies special procedures or precautions that persons must obey to help prevent equipment damage. Hill-Rom® P500 Therapy Surface User Manual (158251 REV 3)
  • Page 8: Important Safeguards For Household Use

    Do not use outdoors or operate where aerosol (spray) products are being used. Connect this product to a properly grounded outlet only. Refer to “Grounding Instructions for Household Use” on page 11. SAVE THESE INSTRUCTIONS Hill-Rom® P500 Therapy Surface User Manual (158251 REV 3)
  • Page 9: Safety Tips

    If an error shows on the display and the light bar is solid orange, call Hill-Rom Technical Support for assistance as soon as possible. Failure to do so could cause injury or equipment damage. Hill-Rom® P500 Therapy Surface User Manual (158251 REV 3)
  • Page 10: Power Cord

    (high-low and/or Reverse Trendelenburg), make sure the control unit does not hit the floor or objects that are under the foot section. Otherwise, the control unit could disengage or fall off the footboard. Hill-Rom® P500 Therapy Surface User Manual (158251 REV 3)
  • Page 11 The control unit is most stable when it is lying with its backside down. The control unit may tip if it sits upright, especially when the transport device goes up or down inclines, travels fast, stops suddenly, or turns corners. Hill-Rom® P500 Therapy Surface User Manual (158251 REV 3)
  • Page 12: Clean And Disinfect

    Clean and Disinfect We recommend that you clean and disinfect the P500 Therapy Surface (P500) between occupant use and regularly during extended stays. Refer to your facility’s cleaning and disinfection policies (if applicable), and follow the guidelines below. WARNING: Follow the product manufacturer’s instructions. Failure to do so could cause injury or equipment damage.
  • Page 13: Clean

    Clean and Disinfect the P500 and Advanced Microclimate™ Technology (AMT) Coverlet We recommend that you wipe down the P500 to clean it. In cases of heavy soil, you can machine wash the coverlet. We also recommend that you clean the surface every 60 days for occupants who are on the surface longer than 60 days.
  • Page 14: Machine Wash The Amt Coverlet

    • During the wash cycle, soak the coverlet in the disinfectant or bleach. • Let the coverlet rinse thoroughly in clean water. Hill-Rom® P500 Therapy Surface User Manual (158251 REV 3)
  • Page 15 Use the lowest temperature setting of the dryer to dry the coverlet. Do not use high temperatures. Put the coverlet on the surface. Hill-Rom® P500 Therapy Surface User Manual (158251 REV 3)
  • Page 16: Maintenance

    Store the P500 in a safe place that is within the recommended environmental conditions shown on page 37. Discard the Unit When the P500 has reached the end of its useful life, discard it in accordance with local and federal standards. Recycle as much as possible.
  • Page 17: Grounding Instructions For Household Use

    (E) extending from the adapter must be connected to a permanent ground, such as a properly grounded outlet box cover. Whenever the adapter is used, it must be held in place by the screw (F). Hill-Rom® P500 Therapy Surface User Manual (158251 REV 3)
  • Page 18 If it is necessary to use an extension cord, use only a three-wire extension cord that has a three-blade grounded plug and a three-slot receptacle that accepts the plug on the product. Repair or replace a damaged cord. Hill-Rom® P500 Therapy Surface User Manual (158251 REV 3)
  • Page 19: Intended Use

    It is important that you read and obey the aspects of safety that are in this manual. Any reference to a side of the P500 is from the occupant’s view lying on the surface on his or her back.
  • Page 20: Control Unit Features And Use

    The CPR control is on the front of the control unit at the upper left-hand corner. When you press the CPR control, the system hyperinflates the surface for 60 minutes to supply a firm surface for CPR. Hill-Rom® P500 Therapy Surface User Manual (158251 REV 3)
  • Page 21: Light Bar

    • Flashing orange—the system is not in CPR mode, and the system is in an alarm condition or an error has been detected. If an error has been detected, the surface pressures can not adjust. Hill-Rom® P500 Therapy Surface User Manual (158251 REV 3)
  • Page 22: Control Panel

    Lock—press the control until its indicator comes on. Unlock—press and hold the control until its indicator goes off. NOTE: If the controls are locked, and you press the CPR control, the controls will automatically unlock. Hill-Rom® P500 Therapy Surface User Manual (158251 REV 3)
  • Page 23: Plus (+) And Minus

    • A message applicable to the alarm shows on the display: NOTE: If the surface goes into a Head Alarm state, the light bar will flash orange, and after five minutes, the audible alarm will come on. Hill-Rom® P500 Therapy Surface User Manual (158251 REV 3)
  • Page 24 Press the control until its indicator stays on. NOTE: If the current angle of the head section is not above 30°, the display will show this: Off—press the control until its indicator goes off. Hill-Rom® P500 Therapy Surface User Manual (158251 REV 3)
  • Page 25 NOTE: If you press the Silence control because the surface is in an Out of Bed alarm state, if the occupant returns to the surface, the system automatically enables the alarm. Hill-Rom® P500 Therapy Surface User Manual (158251 REV 3)
  • Page 26: Comfort Adjust

    When the system is turned on, it automatically goes into Normal mode. If the system is another mode, and you want the surface to return to Normal mode, press the Normal control until its indicator stays on. Hill-Rom® P500 Therapy Surface User Manual (158251 REV 3)
  • Page 27 After the occupant reaches 25° to 35°, the surface will pause for approximately 15 seconds. After the 15 seconds, an audible indicator comes on, the bladder quickly deflates, and the surface returns to its previous mode. Hill-Rom® P500 Therapy Surface User Manual (158251 REV 3)
  • Page 28 After eight hours, the surface will go into Normal mode. Hill-Rom® P500 Therapy Surface User Manual (158251 REV 3)
  • Page 29: Surface Features And Use

    The P500 surface accommodates an occupant weight from 70 lb to 500 lb (32 kg to 227 kg), a width up to 35" (89 cm), and a height between 59"...
  • Page 30: Nano Ag+® Technology With Smartsilver® Ions

    NOTE: We recommend that you do not use accessories such as plastic under pads with the P500 surface. Such products can prevent the flow of moisture from the occupant’s skin to the AMT coverlet. Nano Ag+® Technology with SmartSilver® Ions The use of nano Ag+®...
  • Page 31: Hose Assembly Features And Use

    Install the P500 For detailed instructions on how to install the P500, refer to “Unit Setup” in the P500 Therapy Surface Service Manual (158824). When you set up the P500, make sure of these: •...
  • Page 32 Turn the hanger hooks so the arrows on the brackets align. Pull the hooks up from the brackets, and adjust the height as necessary. NOTE: There are two extension lengths. Hill-Rom® P500 Therapy Surface User Manual (158251 REV 3)
  • Page 33: Set Up The System For Occupant Placement

    • All functions of the P500 operate correctly. Refer to “Control Unit Features and Use” on page 14. • All functions of the bed frame operate correctly. Refer to the bed manufacturer’s user documentation.
  • Page 34 The weight must be between 70 lb and 500 lb (32 kg and 227 kg). Review the settings shown on the display to make sure they are correct for the occupant. • To change the weight setting, do steps 3b and 3c. Hill-Rom® P500 Therapy Surface User Manual (158251 REV 3)
  • Page 35: Transfer The Occupant To Or From The Unit

    Remove the control unit from the footboard. Put the control unit and hose Disconnect Switch assembly in a safe place that is away from traffic. Hill-Rom® P500 Therapy Surface User Manual (158251 REV 3)
  • Page 36: Loss Of Power

    When the system completes and passes the self-test, the display will go through the set up (see “Set Up the System for Occupant Placement” on page 27). Hill-Rom® P500 Therapy Surface User Manual (158251 REV 3)
  • Page 37: Bed Frames

    InTouch® Bed Bed Exit/Out of Bed Alarm The P500 has an Out of Bed Alarm that when the alarm is set and the occupant’s weight is no longer detected on the surface, the alarm comes on. On bed frames that have their own Bed Exit Alarm System, we recommend that you use the surface’s Out of Bed Alarm instead of the...
  • Page 38: Fracture Frame

    The P500 is compatible with different bed models. There will be some differences of fit with different models and even from bed to bed of the same model.
  • Page 39: Reverse Trendelenburg

    Hill-Rom Technical Support for assistance as soon as possible. • If an error shows on the display, and the light bar is flashing orange, remove the occupant from the unit, and then call Hill-Rom Technical Support for assistance. The Unit Does Not Go into Turn Assist Mode •...
  • Page 40: Product Symbols

    Fuse identification—3AG (UL 248-14 approved) Time Delay (T) 3 A/250 V. Ready for Transport symbol from IEC/TR 60878:2003 (Symbol # 5661)—refer to “Transport Position and Stability” on page 4 for applicable warnings. Hill-Rom® P500 Therapy Surface User Manual (158251 REV 3)
  • Page 41 Out of Bed Alarm control—turns on or off the alarm for when the occupant’s weight is not detected on the surface. Hill-Rom® P500 Therapy Surface User Manual (158251 REV 3)
  • Page 42 Plus (+) control—used as a selector for items on the display and to change time and weight units. Lockout control—locks and unlocks the controls on the control panel. Hill-Rom® P500 Therapy Surface User Manual (158251 REV 3)
  • Page 43: Specifications

    59°F to 104°F (15°C to 40°C) Relative humidity range 10% to 90% (non-condensing) Transport and Storage Feature Dimension Temperature -40°F to 158°F (-40°C to 70°C) Relative humidity range 10% to 95% (non-condensing) Hill-Rom® P500 Therapy Surface User Manual (158251 REV 3)
  • Page 44: Power Requirements

    Condition Range Mains voltage (120 V) 2 each, 3AG (UL 248-14 approved) Time Delay (T) 3 A/250 V Refer to the P500 Therapy Surface Service Manual (158824) for fuse replacement procedures. Classification and Standards Condition Range Technical and Quality Assurance...
  • Page 45: Electromagnetic Emissions Guidance

    WARNING: The P500 should not be used adjacent to or stacked with other electrical equipment. If adjacent or stacked use is necessary, observe the P500 and the other electrical equipment to make sure they operate as intended.
  • Page 46 Guidance and Manufacturer's Declaration—Electromagnetic Emissions The P500 is intended for use in the electromagnetic environment specified below. The cus- tomer or the user of the P500 should make sure it is used in such an environment. Emissions Test Compliance Electromagnetic Environment—Guidance...
  • Page 47: Electromagnetic Immunity Guidance

    Guidance and Manufacturer's Declaration - Electromagnetic Immunity The P500 is intended for use in the electromagnetic environment specified below. The cus- tomer or the user of the P500 should make sure it is used in such an environment. Electromagnetic IEC 60601...
  • Page 48 Guidance and Manufacturer's Declaration - Electromagnetic Immunity The P500 is intended for use in the electromagnetic environment specified below. The cus- tomer or the user of the P500 should make sure it is used in such an environment. IEC 60601...
  • Page 49 Recommended separation distances between portable and mobile RF communications equipment and the P500 The P500 is intended for use in an electromagnetic environment in which radiated RF distur- bances are controlled. The customer or the user of the P500 can help prevent electromagnetic...
  • Page 50: Deflate Procedure

    2. Deflation takes approximately 5 minutes for a Rental unit and 10 minutes for a Capital unit. 3. Capital units—as the display toggles between Mattress Venting and Exit when finished, push down on the surface to help it deflate more quickly. Hill-Rom® P500 Therapy Surface User Manual (158251 REV 3)
  • Page 51: Controls Quick View

    30°, the system will go into an alarm state. RemindMe™ Settings—an alarm that can be turned on as a reminder to do care tasks. You can set the alarm to come on from 30 minutes up to 4 hours. Hill-Rom® P500 Therapy Surface User Manual (158251 REV 3)
  • Page 52 Comfort Adjust—changes the pressures from softer to firmer in the head, seat, and foot sections of the surface. CPR—causes the system to hyperinflate the surface for 60 minutes to supply a firm surface for CPR. Hill-Rom® P500 Therapy Surface User Manual (158251 REV 3)
  • Page 54 Fax: +81 (0)3 5715 3425 Nederland New Zealand Nordic Region: Hill-Rom Medical Services BV c/o Hill-Rom Australia Pty. Ltd. Sverige, Denmark, Norge Tel: +31 (0)347 / 32 35 32 Tel: 61 (0)2 8814 3000 Hill-Rom AB Fax: +31 (0)347 / 32 35 00...

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P005723P005787

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