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Problem
Possible causes
Some calls not
Call restrictions are in place.
possible.
Impossible to
Contacts list is full.
make entries in
contacts.
Voice mailbox not
Call divert to mailbox not set.
functioning.
flashes.
SMS memory is full.
å
flashes.
MMS memory is full.
æ
flashes.
Phone memory full.
ç
Function cannot
Not supported by service provider or
be set.
registration required.
Capacity problems
Phone memory full.
with, for example,
Games & More,
ringtones, pic-
tures, videos, SMS
archive.
No Internet access,
Profile not activated, profile settings
downloading not
wrong/incomplete.
possible.
Message cannot be
Service provider does not support
sent.
this service.
Phone number for service centre not
set or incorrectly set.
SIM Card contract does not support
this service.
Service centre too busy.
Recipient does not have a
compatible phone.
EMS pictures are
Destination phone does not support
not displayed on
the EMS standard.
the destination
phone.
Questions & Answers
Possible solution
Barrings can be set by service provider. Check
barrings (page 83).
Delete entries (see Standard functions,
page 20).
Set call divert to mailbox (page 62).
Delete SMS messages (see Standard functions,
page 20) or archive them (page 49).
Delete MMS messages (see standard functions,
page 20).
Delete messages, pictures, videos, games or
applications.
Contact your service provider.
Delete files in the relevant areas. You can use
the memory assistant to delete specific files
(page 79).
Activate or set browser profile. If necessary
consult your service provider.
Check with your service provider.
Set service centre (page 50).
Contact your service provider.
Repeat message.
Check.
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