Zanussi ZWI 71201 WA User Manual page 18

Problem
The appliance does not
drain the water.
The spin phase does not
operate or the washing cy-
cle lasts longer than usual-
ly.
There is water on the floor.
You cannot open the appli-
ance door.
The appliance makes an
unusual noise.
The washing results are
not satisfactory.
You cannot set an option.
After the check, activate the appliance. The
programme continues from the point of interruption.
If the problem occurs again, contact the Authorised
Service Centre.
If the display shows other alarm codes. Deactivate
and activate the appliance. If the problem
continues, contact the Service.
18
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or bends.
• Make sure that the drain filter is not clogged. Clean the filter, if nec-
essary. Refer to 'Care and cleaning'.
• Make sure that the drain hose is in the correct position. The hose
may be too low.
• Set the drain programme if you set a programme without drain
phase.
• Set the drain programme if you set an option which ends with water
in the tub.
• Set the spin programme.
• Adjust manually the items in the tub and start the spin phase again.
This problem may be caused by balance problems.
• Make sure that the couplings of the water hoses are tight and there
is not water leakages.
• Make sure that the drain hose have no damages.
• Make sure you use the correct detergent and the correct quantity of
it.
• Make sure you have replaced the emergency emptying cap into the
filter
• Make sure you have properly screwed the filter in after cleaning.
• Make sure that the washing programme is finished.
• Set the drain or the spin programme if there is water in the drum.
• Make sure the levelling of the appliance is correct. Refer to 'Installa-
tion'.
• Make sure that the packaging and/or the transit bolts are removed.
Refer to 'Installation'.
• Add more laundry in the drum. The load may be too small.
• Increase the detergent quantity or use a different detergent.
• Use special products to remove the stubborn stains before you
wash the laundry.
• Make sure that you set the correct temperature.
• Decrease the laundry load.
• Make sure that you press only the wanted button(s).
SERVICE
We recommend the use of original spare parts.
When contacting the Authorised Service Centre,
make sure that these data are available. You can
find the information on the rating plate: model, PNC
and Serial Number. (Mod., Prod. No., Ser. No.)
Possible solution