Ports & Devices; Maintenance; Support - Axis Video Server 241SA User Manual

AXIS 241QA/AXIS 241SA - System options
54
Ports & devices
I/O Ports - the pinout, interface support and the control and monitoring functions
provided by this connector are described in Unit connectors, on page 57.
RS232 - The COM port RS-232 on the AXIS 241QA/AXIS 241SA supports several
operational modes listed on this page. For more information, please see COM ports RS-232
and RS-485, on page 59.
RS485 - The COM ports on the AXIS 241QA/AXIS 241SA supports several operational
modes listed on this page. For more information, please see COM ports RS-232 and
RS-485, on page 59.

Maintenance

• Restart - The unit is restarted without changing any of the settings. Use this method if
the unit is not behaving as expected.
• Restore - The unit is restarted and most current settings are reset to factory default val-
ues. The settings that are not affected are:
• the boot protocol (DHCP or static)
• the static IP address
• the default router
• the subnet mask
• the system time
• Default - The default button should be used with caution. Pressing this will return all of
the video server's settings to the factory default values (including the IP address)
• Upgrade Server - See Upgrading the firmware, on page 61.
• Backup - To take a backup of all of the parameters, and any user-defined scripts, click
this button. If necessary, it is then possible to return to a previous configuration if set-
tings are changed and there is unexpected behavior.
• Restore - click the Browse button to locate the saved backup file (see above) and then
click the Restore button. The settings will be restored to the previous configuration.
Note:
Backup and Restore can only be used on the same unit running the same firmware. This feature is not
intended for multi-configurations or for firmware upgrades.

Support

The support overview page provides valuable information on troubleshooting and contact
information, should you require technical assistance.
The System Overview provides a summary of the status of the video server.
Logs & Reports - when contacting Axis support, please be sure to provide a valid Server
Report with your query.