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AXIS 241Q, AXIS 241S, AXIS 241QA and AXIS 241SA Video Servers User’s Manual...
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Search by product, category, or phrases purposes. This product includes one (1) MPEG-4 decoder • report problems to Axis support staff by logging in to your license. To purchase further licenses, contact your reseller. private support area •...
The Video Server is fully featured for security surveillance and remote monitoring needs. It is based on the AXIS ARTPEC-2 compression chip, and can digitize up to 4 analog video sources and make these available on the network as real-time, full frame rate Motion JPEG and/or MPEG-4 video streams.
The built-in scripting tool allows basic applications to be created, providing basic surveillance solutions. For advanced functionality, the Video Server can be integrated via the use of the AXIS HTTP API (see www.axis.com/developer). AXIS 241Q/241QA Front Panel...
Physical connections made using e.g. 75 Ohm coax video cable have a recommended maximum length of 800 feet (250 meters). Line Out (AXIS 241QA only) - Mono audio output (line level), which can be connected to a public address (PA) system or an active speaker with a built-in amplifier. A pair of headphones can also be attached.
Y/C video input Note: If the AXIS 241S/SA is to be connected in loop-through with other equipment, disable the input termina- tion by setting switch 1 to the up-position (OFF). Failure to do this may cause reduced image quality. Control Button - Press this button to restore the factory default settings, as described in Resetting to the Factory Default Settings, on page 46, or to install using AXIS Internet Dynamic DNS Service, see page 16.
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AXIS 241Q/S/QA/SA - Product Description I/O Terminal connector - The I/O Terminal connector provides the physical interface to 4 digital transistor outputs, 4 digital inputs and an RS-485 interface. See Unit Connectors, on page 47 for more information. Note: The I/O Terminal connector also provides an auxiliary connection point for DC power.
AXIS 241Q/S/QA/SA - Using the Video Server Using the Video Server The Video Server can be used with most standard operating systems and browsers. The recommended browser is Internet Explorer with Windows, and Mozilla with other operating systems. See also the Technical Specifications, on page 56.
•To view streaming video in Microsoft Internet Explorer, you must set your browser to allow the AXIS Media Control (AMC) to be installed on your computer. AMC is required to use audio in the AXIS 241QA/SA. AMC also provides an MPEG-4 decoder for viewing MPEG-4 video streams. This decoder is installed the first time an MPEG-4 video stream is accessed.
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Right-click on the image to save it in on your computer. The AMC viewer toolbar (AXIS Media Control) is available in Microsoft Internet Explorer only and displays the following buttons: The Play/Stop buttons start and stop the media stream.
The supported video object types are: • Simple - sets the coding type to H.263 • Advanced Simple - in Axis products, this sets the coding type to MPEG-4 Part 2 AMC (AXIS Media Control) supports both object types, whilst e.g. QuickTime™ requires the Simple object type.
The recommended method of accessing live video (MPEG-4 and/or Motion JPEG) and audio from the Video Server is to use the AXIS Media Control (AMC) in Microsoft Internet Explorer in Windows. This ActiveX component is automatically installed on first use, after which it can be configured by opening the AMC Control Panel applet from the Windows Control Panel.
AXIS 241Q/S/QA/SA - Video and Audio Streams Other methods of accessing the video stream Video/images from the Video Server can also be accessed in the following ways: • If supported by the client, the Video Server can use Motion JPEG server push to display video.
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Using MPEG-4 When using MPEG-4, audio is streamed using the same protocol as the video stream. When audio is transmitted using MPEG-4, the Axis product sends synchronization information along with the streams to the client that is performing the synchronization.
AXIS 241Q/S/QA/SA - Configuring the Video Server Configuring the Video Server This section describes how to configure the Video Server and is intended for: • administrators, who have unrestricted access to all the Setup tools • operators, who have access to the Video & Image, Audio, Live View Config and Event Configuration settings.
AXIS 241Q/S/QA/SA - Video & Image Settings Video & Image Settings The following descriptions show examples of the available features in the Video Server. For details of each setting, please refer to the online help available from each page. Click access the online help.
AXIS 241S/SA only: Select the physical connector the video source is connected to, BNC or Y/C. The AXIS 241S/SA supports conversion between composite video and Y/C (s-video) using an ACC Y/C to BNC cable.
AXIS 241Q/S/QA/SA - Video & Image Settings Pan Tilt Zoom The settings here are for configuring preset positions and the PTZ Control Queue. For detailed information on these settings, please see the online help. For an overview of Pan Tilt Zoom functionality, please see page 36.
AXIS 241Q/S/QA/SA - Video & Image Settings Overlay Image Settings An overlay image is an image superimposed over the video image. Follow these instructions to upload and use an overlay image: 1. To upload the file (the image) to the Video Server, click the Browse button and locate it on your computer or server.
Select the video source that the AXIS 241QA/SA will transmit and receive audio from. Audio Channels There are two mono audio channels between the AXIS 241QA/SA and other clients, one for receiving audio and one for transmitting audio. Each audio channel can be turned on or...
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Audio from an external microphone or a line source can be connected to the Line/Mic in jack of the AXIS 241QA/SA. The audio source can be set to Microphone or Line. If you are using a microphone, the input sensitivity can be set to High or Low. See Technical Specifications, on page 55 for the exact maximum levels.
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AXIS 241Q/S/QA/SA - Audio (AXIS 241QA/SA only) If there are problems with the sound input being too low or high, it is possible to adjust the input gain for the microphone attached to the AXIS 241QA/SA. Audio Output If the sound from the speaker is too low or high it is possible to adjust the output gain for the active speaker attached to the Video Server.
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AXIS 241Q/S/QA/SA - Audio (AXIS 241QA/SA only) When the incoming sound is louder than the threshold, it will pass without any changes. When lower than the threshold, the incoming sound will be reduced by a certain attenuation factor. The threshold value should be set higher than the background noise, but lower than the useful audio.
These are the tools for deciding the layout of the Live View page. The layout can be set in 3 ways: • Use Axis look - the layout is unchanged. • Use custom settings - modify the default page with your own colors, images etc.
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AXIS 241Q/S/QA/SA - Live View Config Upload Own Web Files Your own web files, background picture, color etc. must first be uploaded to the Video Server in order to be available for selection in the Custom Settings setup dialog. Once uploaded, the files are shown in the drop-down list.
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7. These links will appear in the web interface and can be used to control the PTZ camera For more information on the Axis HTTP API, see the Support / Developer pages on the Axis Web site at http://www.axis.com. See also the section on PTZ, on page 36.
Enter the Image Type, Image size and other settings to suit your web page and click Update. External Video You can add links to other Axis network devices available over the network. These sources can be displayed on the Live View page, just as if they were video sources connected directly to the Video Server.
AXIS 241Q/S/QA/SA - Event Configuration Event Configuration This section describes how to configure the Video Server for alarm handling. Various actions can be configured to run when certain types of events occur. Event type A set of parameters describing how and when the Video Server is to perform certain actions...
AXIS 241Q/S/QA/SA - Event Configuration Event Types An Event Type is a set of parameters describing how and when the Video Server is to perform certain actions. Example: If somebody walks past the connected camera, and an event has been configured to act on this, the Video Server can e.g.
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Event Types > Add Triggered... > Triggered by... to expand the web page with the available options. Buffer size - AXIS 241Q/QA - up to 36 MB buffer; AXIS 241S/SA - up to 9 MB buffer. The maximum length of time of the pre-/post-buffer depends on the selected image size and frame rate.
In the Motion Detection menu, you can configure the video source(s) for motion detection. The motion detection feature is used to generate an alarm whenever movement occurs (or stops) in the image. The AXIS 241Q/QA can use a maximum of 40 Include/Exclude windows, whilst the AXIS 241S/SA can use a maximum of 10.
AXIS 241Q/S/QA/SA - Event Configuration 6. Adjust the size (drag the bottom right-hand corner) and position (click on the text at the top and drag to the desired position). 7. Adjust the Object size, History and Sensitivity profile sliders (see table below for details).
AXIS 241Q/S/QA/SA - Pan Tilt Zoom Pan Tilt Zoom If the Video Server has been appropriately configured, the Live View page will display the controls available for the installed Pan Tilt Zoom (PTZ) device. The administrator can enable/disable the controls for specified users.
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Absolute click-in-image movement means that the camera view will center on the absolute position that was clicked. Relative click-in-image movement can be used when using the AXIS Media Control with Microsoft Internet Explorer, and when using a PTZ driver that supports it. By clicking and holding the mouse button down in the image, the PTZ device moves the camera in that direction, relative to the center of the image.
7. If required, click the Advanced Options button to make further settings. Note: Advanced users and application developers can also use the Axis Application Programming Interface and HTTP specification for generic control of PTZ devices using CGI commands or a TCP/IP client. Please refer to...
AXIS 241Q/S/QA/SA - System Options System Options Security User access control is enabled by default, when the administrator sets the root password on first access. New users are authorized with user names and passwords, or the administrator can choose to allow anonymous viewer login to the Live View page, as described below:...
AXIS 241Q/S/QA/SA - System Options HTTPS For greater security, the Video Server can be configured to use HTTPS (Hypertext Transfer Protocol over SSL (Secure Socket Layer)). That is, all communication that would otherwise go via HTTP will instead go via an encrypted HTTPS connection.
AXIS Internet Dynamic DNS Service - If the Video Server Video Server has been registered with the Axis Internet Dynamic DNS service and the IP address for the product changes, the service is updated to reflect the change. Check the box to enable/disable automatic updates.
AXIS 241Q/S/QA/SA - System Options Network - Advanced TCP/IP Settings DNS Configuration DNS (Domain Name Service) provides the translation of host names to IP addresses on your network. Obtain DNS server address via DHCP - automatically use the DNS server settings provided by the DHCP server.
AXIS 241Q/S/QA/SA - System Options Maximum bandwidth - Specify, in Mbit/s or kbit/s, the maximum bandwidth that the Video Server is allowed to use on your network. This is a useful function when connecting your Video Server to busy or heavily loaded networks. The default setting is Unlimited.
AXIS 241Q/S/QA/SA - System Options UPnP™ The Video Server includes support for UPnP in Windows ME and Windows XP. UPnP ™ ™ enabled by default. Note: UPnP™ must be installed on your workstation if running Windows XP. To do this, open the Control Panel from the Start Menu and select Add/Remove Programs.
The support overview page provides valuable information on troubleshooting and contact information, should you require technical assistance. Logs & Reports - when contacting Axis support, please be sure to provide a valid Server Report with your query. Information - The Log report and the Parameter List also provide valuable information for troubleshooting and when contacting Axis’...
AXIS 241Q/S/QA/SA - System Options Resetting to the Factory Default Settings To reset the Video Server to the original default settings, go to the System Options > Maintenance web page (described in Maintenance, on page 44) or use the control button...
• COM Ports RS-232 and RS-485, on page 49 • Y/C to BNC Cable (AXIS 241S/SA only), on page 50 The D-Sub Connector The Video Server provides one 9-pin D-sub connector, providing the physical interface for an RS-232 port, used for connecting accessory equipment; such as stand-alone PTZ devices for the remote control of connected video cameras.
AXIS 241Q/S/QA/SA - Unit Connectors The I/O Terminal Connector This section describes the pinout and interface support provided by the 12-pin I/O terminal connector, which includes: • 4 digital transistor outputs • 4 digital inputs • an RS-485 interface • auxiliary power and GND The terminal connector is used in applications for e.g.
HTTP • Pan Tilt Zoom (PTZ) - for controlling a PTZ device. A PTZ device requires a driver for its function. Drivers can be obtained from www.axis.com. Please see page 36 for information on how to connect PTZ devices.
The AXIS 241S/SA supports conversion from Y/C (S-video) to composite video using an Y/C to BNC cable. The cable is available as an accessory - see the Axis Web site at: http://www.axis.com. Follow these instructions to connect the Y/C to BNC cable: 1.
Note: Pre-configured and customized settings will be retained for use when the new firmware is running (pro- vided the features are available in the new firmware) although this is not guaranteed by Axis Communica- tions. 1. Save the firmware file to your computer. The latest version of the Video Server firmware is available free of charge from the Axis Web site at www.axis.com/techsup or from your local distributor.
Axis support at www.axis.com/techsup/ Support If you contact Axis support, please help us help you resolve your problems expediently by providing a server report, log file and a brief description of the problem. Server Report - go to Setup > System Options > Support Overview. The server report contains important information about the server and its software, as well as a list of the current parameters.
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The Status indicator is flashing red and the server is inaccessible A firmware upgrade has been A rescue firmware is running in the product. First, set the IP address using AXIS IP utility or ARP interrupted or the firmware has and Ping, see page 10.
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Problem with AMC To enable the updating of images in Microsoft Internet Explorer, set your Web browser to allow (Internet Explorer only) ActiveX controls. Also, make sure that AXIS Media Control (AMC) component is installed on your workstation. Installation of additional ActiveX...
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Audio volume too low/high Volume settings incorrect. The volume of the microphone or speaker connected to the AXIS 241QA/SA is either too high or too low. Change the volume for the speaker or microphone in the Live View page. Input and output gain set incor- Change the input gain for the microphone and the output gain for the speaker to adjust the rectly.
• Event notification via TCP, email, HTTP and external outputs • Pre- and post-alarm buffer of 9 MB per channel (approx 4 min CIF video at 4 fps) Pan/Tilt/Zoom • Drivers for all supported PTZ units available from www.axis.com • PTZ control queuing capability...
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• Analog composite video, PAL/NTSC autosensing inputs • AXIS 241Q/QA: 4 BNC video inputs • AXIS 241S/SA: 1 BNC video input, 1 BNC output (loop through) or Y/C video input • Ethernet 10BaseT/100BaseTX, RJ-45 • Terminal block: 4 alarm inputs, 4 output transistors (max 24V, 0.1 A), 2-wire RS-485/422 (half-duplex), alternative voltage input •...
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• HxWxD = 42 x 140 x 155mm (1 11/16 x 5 1/2 x 6 1/8”) • Weight: 540g (1.2 lb) excluding power adapter Complimentary Software • AXIS Media Control (AMC) - ActiveX component software required for Microsoft Internet Explorer, installed automatically on first use. • Optional: AXIS IP Utility - Windows installation MPEG-4 licensing License for one MPEG-4 encoder and one MPEG-4 decoder included.
AXIS 241Q/S/QA/SA - Technical Specifications General performance considerations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some will affect both. If the load on the CPU reaches its maximum, this will also affect the frame rate.
AXIS 241Q/S/QA/SA - Technical Specifications Important! •The figures displayed here are the values as delivered by the server. If other restrictions are currently in force, (e.g. bandwidth limitation) these values might not correspond to those actually received by the client.
AXIS 241Q/S/QA/SA - Technical Specifications Bandwidth As there are many factors affecting bandwidth, it is very difficult to predict the required amounts. The settings that affect bandwidth are: • the image resolution • the image compression • the frame rate •...
ISMA - Internet Streaming Media Alliance. address is for the IP address. JPEG - A standard image format, used widely for ARTPEC - Axis Real Time Picture Encoder - used for photographs. Also known as JPG. image compression. LAN - A local area network (LAN) is a group of computers...
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AXIS 241Q/S/QA/SA - Glossary network switch (see below). RTP- Real-Time Transfer Protocol. A transfer protocol designed for the delivery of live content, e.g. MPEG-4. Simplex - In simplex operation, a network cable or communications channel can only send information in one direction;...