Haivision Mantaray Administrator's Manual page 51

Appendix B: Warranty Information
Haivision One (1) Year Limited Warranty
Haivision warrants its hardware products against defects in materials and workmanship under normal use for a period
of ONE (1) YEAR from the date of equipment shipment ("Warranty Period"). If a hardware defect arises and a valid
claim is received within the Warranty Period, at its option and to the extent permitted by law, Haivision will either
repair the hardware defect at no charge, or
in performance and reliability and is at least functionally equivalent to the original product. A replacement product or
part assumes the remaining warranty of the original product or ninety (90) days from the date of replacement or repair,
whichever is longer. When a product or part is exchanged, any replacement item becomes your property and the
replaced item becomes Haivision's property.
EXCLUSIONS AND LIMITATIONS
This Limited Warranty applies only to hardware products manufactured by or for Haivision that can be identified by
the "Haivision" trademark, trade name, or logo affixed to them. The Limited Warranty does not apply to any non-
Haivision hardware products or any software, even if packaged or sold with Haivision hardware. Manufacturers,
suppliers, or publishers, other than Haivision, may provide their own warranties to the end user purchaser, but
Haivision, in so far as permitted by law, provides their products "as is".
Haivision does not warrant that the operation of the product will be uninterrupted or error-free. Haivision does not
guarantee that any error or other non-conformance can or will be corrected or that the product will operate in all envi-
ronments and with all systems and equipment. Haivision is not responsible for damage arising from failure to follow
instructions relating to the product's use.
This warranty does not apply:
(a) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports;
(b) to damage caused by accident, abuse, misuse, flood, fire, earthquake or other external causes;
(c) to damage caused by operating the product outside the permitted or intended uses described by Haivision;
(d) to a product or part that has been modified to alter functionality or capability without the written permission
of Haivision; or
(e) if any Haivision serial number has been removed or defaced.
TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND REMEDIES PROVIDED ABOVE ARE
EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER
ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED. AS PERMITTED BY APPLICABLE LAW,
HAIVISION SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTIC-
ULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF HAIVISION CANNOT
LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES THEN TO THE EXTENT PERMITTED
BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS
EXPRESS WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE AS DETERMINED BY HAIVISION
IN ITS SOLE DISCRETION. No Haivision reseller, agent, or employee is authorized to make any modification,
Mantaray Administrator's Guide, v1.0.3, Issue 01
exchange the product with a product that is new or equivalent to new
(2)
(1)
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