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Stingray 2
Set Top Box
User's Guide
Version 6.0
VF-STB-UG02-600
Issue 01

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Summary of Contents for Haivision Stingray 2

  • Page 1 Stingray 2 ™ Set Top Box User’s Guide Version 6.0 VF-STB-UG02-600 Issue 01...
  • Page 2 Trademarks The Haivision logo, Furnace, Mako, Makito, Barracuda, HaiPLAY, Piranha, InStream, Stingray 2, Torpedo, and CoolSign are trademarks of Haivision Network Video. All other brand or product names identified in this document are trademarks or registered trademarks of their respective companies or organizations.
  • Page 3: Safety Guidelines

    Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Stingray 2 User’s Guide, v6.0, Issue 01...
  • Page 4: Table Of Contents

    ................... 22 General Controls ........................24 POWER..........................24 HELP..........................24 CHANNEL UP / DOWN ....................24 VOLUME UP / DOWN ....................24 MUTE..........................24 GUIDE ..........................24 NAVIGATION ARROWS ....................25 INFO..........................25 Stingray 2 User’s Guide, v6.0, Issue 01...
  • Page 5 Audio Decoding........................31 Audio/Video Interfaces......................32 IP Networking......................... 32 Management Interfaces......................32 Physical Specifications ......................33 Regulatory/Compliance ......................33 Appendix B: Warranty Information Haivision Network Video One (1) Year Limited Warranty ........... 34 test Stingray 2 User’s Guide, v6.0, Issue 01...
  • Page 6: About This Guide

    About This Guide Welcome to the User’s Guide for Haivision’s Stingray 2 ™ Set Top Box (STB), Version 6.0. This guide provides an introduction to the features and describes how to set up and operate the Set Top Box. Topics In This Section Reliability of Information .
  • Page 7: Reliability Of Information

    The information contained in this user’s guide has been carefully checked and is believed to be entirely reliable. However, as Haivision Network Video improves the reliability, function, and design of its products, the possibility exists that this user’s guide may not remain current.
  • Page 8: Safety Information

    The definitions and symbols for CAUTION and WARNING comply with ANSI Z535.2, American National Standard for Environmental and Facility Safety Signs, and ANSI Z535.4, Product Safety Signs and Labels, issued by the American National Standards Institute. Stingray 2 User’s Guide, v6.0, Issue 01...
  • Page 9: Product Overview

    & Control module. Harmonized with InStream The InStream client for the Stingray 2 is almost identical in look and feel to those available on desktop systems. Extended control is available by using the hand-held IR (infrared) remote control provided. Channel guides, electronic programming guides, and VoD content is updated constantly.
  • Page 10: Feature Details

    Feature Details Central Control VF Command & Control allows administrators to control individual, groups, or all Stingray 2 STBs on the Furnace network on an ad-hoc or scheduled basis. Typical use cases of this feature include: • Changing a group of Stingray 2s to a particular channel for controlled HD signage.
  • Page 11 IR Remote Control standard • Automatic provisioning and upgrades provided over network • Metal box enclosure with anti-slip feet Figure 2 Back Panel View For additional details, please refer to “Technical Specifications” on page 30. Stingray 2 User’s Guide, v6.0, Issue 01...
  • Page 12: Package Contents

    • Refer to “Safety Guidelines” on page 3. • The Stingray 2 contains no user serviceable parts. Opening the STB will void the warranty. • Only connect the unit to a compatible power source. • If you experience any issues or problems, consult your local service provider or support organization.
  • Page 13: Connecting The Stingray 2

    (Optional) Connect the “SECONDARY” Ethernet port to the Ethernet port on a PC (i.e., to connect the PC to the network using the Stingray 2 as a pass-through). By default, the SECONDARY port works automatically when plugged in; however, it can be disabled as a configuration option by your service provider (by editing the STBImage profile).
  • Page 14 Use an HDMI cable to connect the HDMI jack. HDMI Audio+Video: Connect the Power Supply Unit (PSU) to the DC power input jack on the Stingray 2. Then connect the A/C power cord to the PSU and insert the plug into an A/C outlet.
  • Page 15: Operating The Stingray 2

    Operating the Stingray 2 The Stingray 2 Set Top Box (STB) automatically provisions itself with an application from the network. Whenever power is initially applied to the STB (or reapplied after power loss), it must be provisioned from the network to operate properly.
  • Page 16: Led Status Indicator (Front Panel)

    Operating the Stingray 2 LED Status Indicator (Front Panel) LED Status Indicator (Front Panel) The Stingray 2 has a single LED that indicates power, standby mode, and IR reception status (shown in the figure below). LED Color/Description Indication The Stingray 2 is powered on and out of standby Green mode.
  • Page 17: Initial Setup

    When you plug in the power, the STB begins to boot up and you will see the progress display on the monitor. Note that each icon on the bottom of the display corresponds to a bootup phase, and will be greyed out until that phase is underway or complete. Stingray 2 User’s Guide, v6.0, Issue 01...
  • Page 18 For example, you can select an existing “realm” which the STB will “autodiscover” upon bootup, or you can manually enter the IP address of the device to which the STB will connect. The default realm is VFServer. Stingray 2 User’s Guide, v6.0, Issue 01...
  • Page 19 When prompted, enter your password. If your provisioning server is not available in the list of available realms, you may enter its IP address directly. To do so, from the Settings options page, select Manual Provisioning. Stingray 2 User’s Guide, v6.0, Issue 01...
  • Page 20 Provisioning Address. The most recent selection will take precedence. To configure the network settings for the STB, on the Settings options page select Network Settings. By default, DHCP is enabled for the STB. Stingray 2 User’s Guide, v6.0, Issue 01...
  • Page 21 When prompted, enter the write password (factory default 1234). d. On the Settings options page, select Reboot. The network changes take effect upon reboot. When you have completed the setup, select Exit. The boot process will continue with the chosen options. Stingray 2 User’s Guide, v6.0, Issue 01...
  • Page 22: Using The Remote Control

    Using the Remote Control Please review Figure 5: “Remote Control” on the following page to become familiar with the Stingray 2 IR remote control unit. The remote control functions are described on the sections that follow. • General Controls •...
  • Page 23 Using the Remote Control Figure 5 Remote Control Stingray 2 User’s Guide, v6.0, Issue 01...
  • Page 24: General Controls

    To use any of the other buttons below, the STB must have previously accepted its applica- tion from the network and be out of standby mode. Pressing a remote control button flashes the Stingray 2 LED to indicate reception. HELP This displays the Help menu that describes the functions of the various buttons on the remote control.
  • Page 25: Navigation Arrows

    OK button. A confirmation prompt appears asking whether you wish to add the program to your ToDo list. Selecting “Yes” adds it, selecting “No” or allowing the prompt to timeout cancels the add request. To exit this screen, press the SEARCH button. Stingray 2 User’s Guide, v6.0, Issue 01...
  • Page 26: Sleep

    If a dual-stream asset is active, pressing the SWAP button causes the Picture-in-Picture (PIP) stream to change positions with the primary video stream. V1, V2, V3 The Stingray 2 tunes the “favorite” channel configured for the button. See “Favorites (V1, V2, V3)”...
  • Page 27: Todo List

    System Settings The System Settings consist of five separate submenus. These submenus allow you to change characteristics about the Stingray 2. The submenus are as follows: * Display Settings This menu is used to adjust Video Settings, Display Resolution, and Info Display Time.
  • Page 28 STB. * Information This screen shows system information and settings for the Stingray 2. Use the UP / DOWN arrows to navigate through the screen. Press the left arrow to move back to the previous menu or the MENU button to exit the menus completely.
  • Page 29: Shuttle Controls (Video On Demand)

    VoD title). To select a bookmark, use the arrow buttons to navigate to one of interest and then press OK. Doing so displays the video at that bookmark and starts playing from that point. Stingray 2 User’s Guide, v6.0, Issue 01...
  • Page 30: Appendix A: Technical Specifications

    A: Technical Specifications PPENDIX This appendix lists the technical specifications for the Stingray 2. Topics In This Appendix Video Decoding ..........31 Audio Decoding .
  • Page 31: Video Decoding

    MPEG-1 Audio Layer 3 (MP3) MPEG-2 AAC-LC ISO/IEC 13818-7 MPEG-4 AAC-LC ISO/IEC 14496-3 Audio Channels 2 per video channel Bit Rates From 32 to 448 kbps per audio pair Frequency Response From 20 Hz to 22 kHz Stingray 2 User’s Guide, v6.0, Issue 01...
  • Page 32: Audio/Video Interfaces

    Connector RJ45 Management Interfaces Management Interfaces Management via IP using Furnace Portal Manager (VF Command & Control) Configuration via IP using Furnace Portal Manager (VF STB Imager) Local control via Infrared Remote Control Stingray 2 User’s Guide, v6.0, Issue 01...
  • Page 33: Physical Specifications

    EN 55022: 2006 A1: 2007 (emissions), CLASS A EN 55024:1998+A2:2003 (immunity) FCC part 15: 2009, subpart B, CLASS A ICES-003 Issue 4, Class A EN 61000-3-2: 2006, CLASS A EN 61000-3-3: 2008 AS/ NZS3548 Stingray 2 User’s Guide, v6.0, Issue 01...
  • Page 34: Appendix B: Warranty Information

    Warranty Period, at its option and to the extent permitted by law, Haivision will either (1) repair the hardware defect at no charge, or (2) exchange the product with a product that is new or equivalent to new in performance and reliability and is at least func- tionally equivalent to the original product.
  • Page 35 When calling, Haivision or Authorized Reseller will help determine whether your product requires service and, if it does, will inform you how Haivision will provide it. You must assist in diagnosing issues with your product and follow Haivision’s warranty processes.
  • Page 36 This Limited Warranty is governed by and construed under the laws of the Province of Quebec, Canada. This Limited Hardware Warranty may be subject to Haivision’s change at any time without prior notice. Stingray 2 User’s Guide, v6.0, Issue 01...

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