Advertisement
Troubleshooting Guide
Line status is unavailable
• Check or repeat installation steps;
• Check the IP address and the VOIP status , make sure the phone connect to the available
SIP server or an existing SIP PBX.
• Check the line setting , make sure all settings are not wrong
Try to Power rest the phone
Can not enter web page
• Check the Network cords , make sure it is not damaged.
• Check the IP address , make sure the IP address itself has the popedom to enter the
web page
• Make sure the network is not busy
You cannot be heard by the other party
• Make sure the handset or headset cord is inserted properly and securely.
• Make sure the MUTE feature is not turned on.
Phone does not ring
• Make sure the ringer is turned on.
Incoming voice too low or none at all
• Check volume setting.
20
90
Advertisement
